Every finding on record at Better Choice Hospice Care, Inc

Upon patient record review, 1 of 14 (Patient #6) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient #6 Xray ordered on 1/3/24 due to fall and pain but no evidence of problems, goals and interventions related to fall safety.

Upon client record review, 1 of 14 (Patient #4) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient #4 There is an evidence in the patient chart that podiatry was ordered but no evidence that podiatry visit was completed.

Upon patient client record review, 3 of 14 (Patient #2, #5, #6) did not have evidence that each patient record contains: • Signed copies of the notice of patient rights in accordance with 418.52 • Signed election statement in accordance with 418.24 Patient #2 Election of Benefit did not contain name and phone number of BFCC-QIO. Patient #5 EOB signed by daughter Maria but no evidence that daughter is the authorized representative. Corrected on site Patient #6 EOB signed by son but no evidence that son is the authorized representative. Corrected on site.