Every finding on record at Amedisys Hospice, LLC

Based on record review and interview, the agency failed to ensure the patient's written individualized POC (plan of care) was followed as evidenced by the agency failing to ensure HA (hospice aide) visits were made as ordered per the POC (plan of care) for 2 (#7, #16) out of 19 sampled patients. --- 1. Patient #7. Review of the patient's electronic clinical record revealed a start of care date 02/29/2024. The patient's admitting diagnoses included Senile Degeneration of Brain and Dementia. The benefit period POC reviewed was dated 02/29/2024 to 04/28/2024. Review of the patient's POC for the benefit period 02/29/2024 to 04/28/2024 revealed an order for HA visits 1wk1, 5wk8 (hospice aide visits one time a week for one week, five visits a week for eight weeks). Review of the patient's HA visit notes revealed that there was no evidence a HA visit was made for the week of 2/29/2024 as ordered per the POC. On 03/11/2024 at 3:25 p.m., S1Alt Adm (Alternate Administrator) reviewed the patient's electronic clinical records and confirmed that there was no evidence that a HA visit was made for the week of 02/29/2024 as ordered per the POC. Patient #16. Review of the patients electronic clinical record revealed SOC (start of care) date was 10/16/2023 and the admitting diagnosis was Chronic Obstructive Pulmonary Disease. The benefit period reviewed was 10/16/2023-01/13/2024. Review of the patient's POC (Plan of Care) for benefit period 10/16/2023-01/13/2024 revealed an order for HA (Hospice Aide) visits 2wk13 (two times a week for 13 weeks). Review of the patients electronic clinical record for the week of 10/15/2023 revealed that there was no evidence 2 HA visits were made for that week as ordered per the benefit period plan of care. On 03/13/2024 at 3:25 p.m., a review of the patients electronic clinical record was conducted with S1Alt Adm (Alternate Administrator) and she confirmed that there was no evidence the 2 HA visits were made for the week of 10/15/2023.