Every finding on record at Alpha Omega Ventana Hospice Inc.

It is required that if a patient revokes the election of hospice care or is discharged from hospice per hospice regulation §418.26 (i.e., no longer terminally ill), the hospice forwards to the patient’s attending physician a copy of the hospice discharge summary, and the patient's record, if requested. This standard was not met as evidenced by clinical record review, document review, and interview. The Agency Policy #1-025, "Discharge from Hospice Program (Dated: March 2022)," stated in part, "Procedure: 8. A copy of the discharge summary will be sent to the attending physician. If requested, the patient’s clinical record will be provided." In 1 of 1 (100%) clinical record reviewed that the patient was discharged from hospice, the record lacked documented evidence that the hospice forwarded a copy of the hospice discharge summary to the patient's attending physician. Clinical Record 6: The patient elected the hospice benefit on 5/15/23. The patient was discharged from hospice on 7/10/23 for being no longer terminally ill. The record lacked evidence of the discharge summary being forwarded to the patient's primary care physician. Upon interview on 7/27/23, the Director of Clinical Services reviewed and agreed the agency did not ensure the discharge summary was forwarded to the patient's attending physician.