Every finding on record at Ahc Home Health & Hospice of Arizona, LLC

Upon patient record review, 2 of 3 (Patient #1, #3) did not have evidence the hospice offers bereavement counseling that includes: • Ensuring that bereavement services reflect the needs of the bereaved Patient#1:On 09/23/23 BC documented the BC would "follow up on 10/29/23" and "follow up in several weeks." There was no documented contact found in the bereaved chart after 09/23/23. Patient#3:The patient died on 07/28/23 and bereaved accepted routine bereavement services. The first contact was documented on 09/15/23 without documentation of reason for delay according to the bereaved plan of care.

Upon patient record review 1 of 15 (Patient #13) did not have evidence documentation in the patient record that a hospice aide provides services that are: • Ordered by the interdisciplinary group • Included in the plan of care Patient#13: During the week of 10/22/23- 10/28/23 a CNA visit was ordered 1 x week. There was no evidence of a visit or notification of a missed visit by the CNA.

Upon patient record review 1 of 14 (Patient #8) did not have evidence documentation in the patient record that a Registered Nurse made an on-site visit to the patient's home no less frequently than every 14 days to assess the quality of care and services provided by the hospice aide and to ensure that services ordered by the hospice interdisciplinary group meet the patient's needs. Patient#8: Aide services were ordered as part of the plan of care on 09/18/23 and began on 09/19/23. There was no supervisory visit located in the chart until 10/12/23.