Every finding on record at Affinity Care of Ohio LLC

It is required that a hospice aide provides services ordered by the Interdisciplinary Group and included in the plan of care. This standard was not met as evidenced by clinical record review and interview. In 1 of 16 (6%) clinical records with aide visits ordered, the agency did not ensure that aide visits were provided as ordered in the plan of care. Clinical Record 10: The plan of care dated 12/23/2023 read "effective 12/24/2023 HHA 1w1 and 2w12." Clinical record for the week of 12/24/2023 through 12/30/2023 revealed no aide visits performed. A review of the week of 12/31/2023 through 1/6/2024 revealed one aide visit performed on 1/3/2024. There was no documentation in the clinical record to explain the reason for the missed visit or notification of the missed visits to the physician. The clinical record included two coordination notes that contained missed visit templates on 1/2/2024 however, the templates were blank and incomplete with no documentation. During an interview 2/1/2024 with the Director of Nursing, I reviewed the clinical record and confirmed the findings.