Every finding on record at All Services Home Health Agency Inc

An unannounced Complaint Investigation (#2024010130) was conducted at All Serivces Home Health Agency, Inc. on 09/13/2024. The home health agency was not in compliance with 42 Code of Federal Regulation (CFR) Subpart A-C, Conditions of Participation for home health agencies.

Property and person treated with respect CFR(s): 484.50(c)(1) Have his or her property and person treated with respect; This ELEMENT is not met as evidenced by: Based on record review, interview and review of the "Ring Camera Video" footage, the home health agency failed to report the suspected verbal abuse to the abuse hotline for 1 of 3 sampled patients, (SP#1). The findings Included: Review of record for patient #1 reveals evidence of documentation that on 07/22/2024 the patient's family member reported to the administrator that Staff A, a Home Health Aide, had verbally abused the patient. Review of the Ring Camera Video footage provided to the Director of Nurses/Administrator on 9/13/2024 at 9:53AM, revealed the language wasn't understood, but yelling was heard between the patient and Staff A. During an interview, on 09/13/2024 at 11:15am, the administrator stated he did not report the abuse of the patient to the abuse hotline as required.