Wyndmoor Hills Rehabilitation and Nursing Center

In the surveyor’s words

From the most serious findings on record at Wyndmoor Hills Rehabilitation and Nursing Center, in the surveyor’s own words.

• Immediate jeopardy, widespreadF908Jul 11, 2024

  Based on the staff interviews, reviews of facility documents and observation, it was determined that the facility failed to ensure that the central air condition system was maintained in a safe operating condition for two of two chillers. This failure resulted in one non-operational chiller and a second chiller requiring extensive repairs and cleaning. This failure was identified as an Immediate Jeopardy with air temperatures rising above 81 degrees in two of two nursing units (2nd and 3rd floor). Findings include: Review of The Department of Energy's recommendation titled Maintaining Your Air Conditioner revealed that an air conditioner's filters, coils, and fins require regular maintenance for the unit to function effectively and efficiently throughout its years of service. […]

• Immediate jeopardy, patternF584Feb 8, 2025

  Based on observation, interview with residents and staff, review of facility policy, and facility documentation, it was determined the facility failed to ensure comfortable air temperature levels were provided on two of two nursing units (Second and Third Floor), placing 16 residents at risk for developing hypothermia (condition of having a lower body temperature than normal body temperature). This failure resulted in an Immediate Jeopardy situation with air temperatures ranging between 59 degrees Fahrenheit and 70 degrees Fahrenheit in two of two nursing units. […]

• Immediate jeopardy, patternF584Jul 11, 2024

  Based on observation, interview with resident and staff, review of facility documentation and review of CDC recommendations, it was determined that the facility failed to ensure comfortable air temperatures between 71 degrees Fahrenheit and 81 degrees. This failure resulted in an Immediate Jeopardy situation with air temperatures ranging between 82.4 degrees Fahrenheit and 90.6 degrees Fahrenheit in two of two nursing units (Second and Third Floor). Findings include: Review of The Center for Disease Control and Prevention recommendation titled Extreme Heat date June 21, 2024, revealed Heat-related illnesses, like heat exhaustion or heat stroke, happen when the body is not able to properly cool itself. […]

• Actual harm, isolatedF600Feb 23, 2024

  Based on review of facility policy, facility documentation, review of clinical records, interviews with staff and the resident, it was determined that the facility did not ensure residents were free from verbal abuse which resulted in actual harm to Resident R14 who was verbally abuse by a nursing staff for one of 16 residents reviewed. (Resident R14) Findings Include: Review of facility policy titled Abuse Prevention Program dated January 1, 2022 reads, Our residents have the right to be free from abuse, neglect, misappropriation or resident property and exploitation. […]

• No harm, potential for more than minimal, widespreadF812Jul 16, 2026

  Based on observations, review of facility policies and interviews with staff, it was determined that the facility failed to store food in accordance with standards for food service safety (main kitchen). Findings include: Review of facility policy Guidelines for Storage undated, revealed Date your products with Use By Dates. A tour of the main kitchen conducted on July 13, 2026, at 9:50 a.m. with Employee E9, Dietary Director, revealed the following: Observation in the dry storage room revealed a wall behind a food rack was soiled with a brown substance; the same wall had openings and holes along the baseboard, which would allow for pests to enter. The floor had a heavy buildup of grime. Observation in the kitchen by the steamer revealed a drain in the floor that was open and uncovered. […]