Deficiency Index

Windsor Rehabilitation and Healthcare

Terrell, Texas · CCN 675808

17 surveys since 2012. The first finding at harm level was recorded in 2017.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
102
Surveys
17
Harm or worse
4
Immediate jeopardy
4
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file14/17

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
108
Ownership
For profit - Limited Liability company
Chain
THE ENSIGN GROUP
County
Kaufman
Medicare-certified since
1999

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 377 for-profit facilities of 100–127 beds in Texas.

Last survey on record

Feb 27, 2026

255 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.553.25
Registered-nurse hours per resident day0.32—
Annual nurse turnover42.9%54.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2666.7%E1333.3%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 39 of the 102 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7553×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Windsor Rehabilitation and Healthcare, in the surveyor’s own words.

  • Immediate jeopardy, patternF686Jan 28, 2021

    Based on observation, interview, and record review, the facility failed to ensure necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new pressure injuries from developing was provided for 1 of 3 residents reviewed for pressure injuries. (Resident #1) The facility did not: *Assess and treat Resident #1's sacral (area at the bottom of the spine) pressure injury when it was identified and reported by multiple staff. The sacral wound was first documented and reported on 12/26/20 and was not assessed and treated by the treatment nurse until 10 days later. *Identify Resident #1's sacral wound was infected when the wound had a foul odor, heavy brownish colored drainage and bleeding. […]

  • No harm, potential for more than minimal, widespreadF812Jul 27, 2022

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety in the facility's only kitchen. The facility failed to ensure: Resident #26's sunny side eggs were prepared with pasteurized eggs. food items were dated, labeled, and sealed appropriately. hair restraints were worn by dietary staff. expired food item was discarded. the toaster and microwave clean and free of food debris. ice machine filter clean and free from debris the cooking grease in the deep fryer was kept clean. the deep fryer was free of grease build up. This failure could place residents at risk for foodborne illness. […]

  • No harm, potential for more than minimal, widespreadF812May 26, 2021

    Based on observation, interview and record review, the facility failed to prepare, distribute and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen. The facility failed to ensure the air vent, air return vents and ice machine were clean. These failures could place residents who ate meals prepared in the kitchen at risk of food being served in unsanitary conditions and for food-borne illnesses. The findings include: During an observation of the kitchen environment during lunch service on 05/24/21 at 12:10 p.m., there was an air vent, directly above the right side of the steam table, blowing cool air out. The air vent had dust and black debris on the grate. […]

  • No harm, potential for more than minimal, patternF656Feb 27, 2026

    Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, which includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental needs, for 4 of 6 (Resident 's#12, #64, #7 and #38) residents reviewed for care plans.1. The facility did not ensure that Residents #12, #64, and #7's care plan included significant weight loss. 2. The facility failed to follow Resident #38's care plan for health shakes. These failures could affect residents by placing them at risk of not receiving appropriate interventions to meet their current needs. Findings included: 1. […]

  • No harm, potential for more than minimal, patternF689Feb 27, 2026

    Based on observations, interviews and record reviews, the facility failed to ensure that the resident environment remains as free of accident hazards as possible for 3 of 6 residents (Resident #8, #38, and #58) reviewed for accidents. 1.The facility failed to ensure Resident #8 wander guard was functioning properly on 02/26/26. 2. The facility failed to ensure Resident #38 had a fall mat when he fell out of bed on 02/19/26. 3.The facility failed to ensure Resident #58's fall mat was beside her bed on 02/23/26 and 02/24/26. These failures could place residents at risk of elopement, injury, or harm. Findings included: 1. […]

Read 24 findings in full →The most serious and the most recent: 24 of 102 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 27, 2026Standard and complaint21 findings
  • Nov 21, 2024Standard and complaint10 findings
  • Sep 27, 2023Standard and complaint8 findings
  • Oct 14, 2022Complaint1 finding
  • Jul 27, 2022Standard13 findings
  • May 26, 2021Standard8 findings
  • Jan 28, 2021Infection control1 finding · 1 harm
  • Oct 5, 2020Infection control1 finding
Show the 9 earlier surveys
  • Nov 5, 2019Complaint2 findings
  • Aug 15, 2019Standard and complaint6 findings
  • Aug 31, 2018Standard8 findings
  • Jul 14, 2017Standard and complaint1 finding
  • May 10, 2017Complaint5 findings · 3 harm
  • Jun 10, 2015Standard1 finding
  • Jun 26, 2014Standard6 findings
  • Jun 28, 2013—5 findings
  • Jun 21, 2012—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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