Deficiency Index

Windsor Mission Oaks

San Antonio, Texas · CCN 675409

25 surveys since 2010. The first finding at harm level was recorded in 2022.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
119
Surveys
25
Harm or worse
2
Immediate jeopardyall corrected before survey
2
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file19/25

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
150
Ownership
Non profit - Other
Chain
WELLSENTIAL HEALTH
County
Bexar
Medicare-certified since
1994

CMS ratings

Overall
3
Health inspection
3
Staffing
2
Quality measures
—

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 22 not-for-profit facilities with 128 or more beds in Texas.

Last survey on record

Jun 12, 2026

150 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day2.743.29
Registered-nurse hours per resident day0.29—
Annual nurse turnover23.2%41.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$10,842 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.6%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1847.4%E1539.5%F37.9%
No harm, potential for minimalA—B—C12.6%
CMS’s current file: 38 of the 119 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6903×

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F9253×

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

  • F5832×

    Keep residents' personal and medical records private and confidential.

In the surveyor’s words

From the most serious findings on record at Windsor Mission Oaks, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689May 8, 2024

    Based on observation, interview, and record review, the facility failed to ensure the resident environment remained as free of accident hazards as possible and each resident received adequate supervision to prevent accidents for 1 of 3 residents (Resident #21) reviewed for accidents and supervision, in that: The facility failed to supervise Resident #21 who eloped from the facility on 05/02/24. An Immediate Jeopardy (IJ) was identified as past non-compliance on 05/07/24. The non-compliance began on 05/02/24 and ended on 05/04/24. The facility had corrected the non-compliance before the survey began on 05/05/24. This deficient practice could place residents who were elopement risks at-risk of harm, serious injury, or death. […]

  • Immediate jeopardy, isolatedF600Apr 26, 2022

    Based on observation, interview, and record review the facility failed to ensure the residents right to be free from abuse for 1 of 4 residents (Resident #1) reviewed for abuse, in that; The facility failed to ensure Resident #1, who was on a pureed diet, was provided the correct diet and supervision when Resident was fed and consumed a regular diet on [DATE] which resulted in a choking event, loss of consciousness requiring the [MEDICATION(S)] maneuver, back thrusts, and CPR before being revived and receiving treatment at the hospital. This failure resulted in identification of Immediate Jeopardy (IJ) on [DATE] at 8:25 p.m. […]

  • No harm, potential for more than minimal, widespreadF812Jun 27, 2025

    Based on observation, interviews and record reviews, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed for kitchen sanitation.1. The facility failed to label, date, and seal an opened bag of toasted oats cereal and three opened bags of pasta in the dry storage room. 2. The facility failed to store a mop, broom, and multiple mop heads in a sanitary manner in the utility closet.3. The facility failed to store three cases of water bottles off the floor in the storage area outside the kitchen.4. […]

  • No harm, potential for more than minimal, widespreadF812May 8, 2024

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen, in that: 1. Cook A was did not wear a facial hair restraint while engaged in food preparation and service. 2. There were ten thermometers in the hand-washing sink. 3. In the reach-in cooler there was a 5-lb. bag of Mozzarella cheese past its use-by date and containers of thickened juice and milk without labels indicating a use-by date. 4. Cook B wore a wristwatch on his arm while preparing food in the kitchen. 5. […]

  • No harm, potential for more than minimal, widespreadF812Mar 31, 2023

    Based on observation, interview and record review revealed the facility failed to store, distribute and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen, in that: 1. Kitchen staff stacked plates that were wet for meal service. 2. Kitchen staff failed to keep the two -compartment oven clean. 3. Kitchen staff failed to store chemicals off the floor. 4. Kitchen staff failed to cover 4 trays of regular diet pumpkin pie dessert plates and 1 tray of puree pumpkin pie dessert cups. 5. The DM and Cook O failed to ensure their hairnet covered all of their hair. These deficiencies could affect residents who ate meals prepared from the kitchen and could contribute to the spread of foodborne illness. The findings were: 1. […]

Read 21 findings in full →The most serious and the most recent: 21 of 119 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 12, 2026Complaint1 finding
  • Jun 27, 2025Standard10 findings
  • May 23, 2024Complaint2 findings
  • May 8, 2024Standard13 findings · 1 harm
  • Jul 2, 2023Complaint1 finding
  • Mar 31, 2023Standard11 findings
  • May 14, 2022Complaint3 findings
  • Apr 26, 2022Complaint4 findings · 1 harm
Show the 17 earlier surveys
  • Jan 21, 2022Standard3 findings
  • Dec 2, 2021Complaint1 finding
  • Oct 2, 2021Complaint2 findings
  • Dec 15, 2020Infection control2 findings
  • Oct 28, 2020Infection control6 findings
  • Jan 29, 2020Complaint5 findings
  • May 9, 2019Standard6 findings
  • Mar 30, 2018Standard3 findings
  • Feb 24, 2017Standard7 findings
  • Mar 11, 2016Complaint1 finding
  • Feb 12, 2016Complaint5 findings
  • Dec 11, 2015Standard6 findings
  • Nov 6, 2014Standard9 findings
  • Sep 27, 2013—4 findings
  • Sep 19, 2012—8 findings
  • Jul 22, 2011—5 findings
  • Oct 15, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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