Deficiency Index

Willowbrooke Court SC Ctr at Tryon Estates

Columbus, North Carolina · CCN 345459

7 surveys since 2011, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
11
Surveys
7
Harm or worse
0
Immediate jeopardy
0
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file6/7

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
16
Ownership
Non profit - Corporation
Chain
ACTS RETIREMENT-LIFE COMMUNITIES
County
Polk · rural
Medicare-certified since
1994

CMS ratings

Overall
5
Health inspection
5
Staffing
5
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=2, floor 20).

Last survey on record

Nov 20, 2024

719 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.635.15
Registered-nurse hours per resident day1.67—

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD—E1100.0%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 1 of the 11 citations on record.

In the surveyor’s words

From the most serious findings on record at Willowbrooke Court SC Ctr at Tryon Estates, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF812Nov 20, 2024

    Based on observations and staff interviews, the facility failed to discard food items with signs of spoilage and liquid nutritional supplements that were past the expiration date in 1 of 1 walk-in cooler and label and date prepared food items in 1 of 1 reach-in cooler. These practices had the potential to affect food and drink items served to the residents. Findings included: a. An initial observation of the walk-in cooler on [DATE] at 8:50 AM revealed the following: a) A bag of fresh parsley dated ,d+[DATE] that had a dark brown, slimy substance on some of the parsley leaves. b) A tray containing 30, eight-ounce cartons of liquid nutritional supplements with an expiration date of [DATE]. […]

  • No harm, potential for more than minimal, isolatedF761Apr 7, 2022

    Based on observations and staff interviews the facility failed to remove an expired medication prior to being prepared for resident administration on 1 of 2 medication carts reviewed for medication storage (Willowbrooke Medication Cart). Findings included: During an observation on [DATE] at 9:22 AM Nurse #1 removed a package of [MEDICATION(S)] (medication used to lower blood pressure) from the medication cart and compared the label to the Medication Administration Record [MEDICAL RECORD OR PHYSICIAN ORDER] . During an interview on [DATE] at 9:22 AM Nurse #1 was asked to review the expiration date on the package of [MEDICATION(S)] and revealed the medication had expired on [DATE]. Nurse #1 removed the medication from the cup she was preparing and appropriately discarded it. […]

Read all 11 findings in full →

Every survey on record

FindingsAt actual harm or above

  • Nov 20, 2024Standard1 finding
  • Apr 7, 2022Standard1 finding
  • Jul 13, 2018Standard1 finding
  • Apr 16, 2014Standard3 findings
  • Feb 27, 2013—2 findings
  • May 10, 2012—2 findings
  • Feb 24, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction