Willowbrooke Court at Indian River Estates
Vero Beach, Florida · CCN 105593
14 surveys since 2011. The first finding at harm level was recorded in 2023.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 58
- Surveys
- 14
- Harm or worse
- 1
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 40
- Ownership
- Non profit - Corporation
- Chain
- ACTS RETIREMENT-LIFE COMMUNITIES
- County
- Indian River
- Medicare-certified since
- 1987
CMS ratings
- Overall
- 5
- Health inspection
- 5
- Staffing
- 5
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=14, floor 20).
Last survey on record
Oct 24, 2024
746 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.56 | 5.05 |
| Registered-nurse hours per resident day | 1.13 | — |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D266.7% | E— | F133.3% |
| No harm, potential for minimal | A— | B— | C— |
In the surveyor’s words
From the most serious findings on record at Willowbrooke Court at Indian River Estates, in the surveyor’s own words.
- Immediate jeopardy, patternF812Aug 3, 2023
Based on observations, interviews, record reviews, and review of facility policies and procedures, the facility failed to cook raw unpasteurized eggs in a manner to destroy all viable Salmonella species bacteria, a virulent foodborne pathogen (disease-causing microorganism) that could cause food borne illness for 3 of 3 sampled residents, Residents #11, #334 and #335. Residents #11, #334 and #335 were over [AGE] years of age and were immunocompromised. Residents #11, #334 and #335 preferred undercooked eggs (over easy) for breakfast and were served unpasteurized shell eggs (that have not been specifically treated to destroy all viable Salmonella species bacteria). […]
- No harm, potential for more than minimal, isolatedF640Oct 24, 2024
Based on policy review, record review, and interview, the facility failed to encode and transmit a discharge Minimum Data Set (MDS) assessment for 1 of 2 sampled discharged residents. Resident #11. The findings included: Review of the policy titled Transfer From Distinct Part to Non-Certified Household / Neighborhood revised 10/2024 documented in part, Procedure: . 6. The MDS Coordinator shall complete the appropriate Minimum data Set (MDS) assessment. Upon entering the facility on 10/21/24, the Administrator informed the survey team that although they had five active households (resident units), only one household (Biscayne) was certified while the other four were non-certified and licensed only. […]
- No harm, potential for more than minimal, isolatedF661Oct 24, 2024
Based on policy review, record review and interview, the facility failed to ensure a discharge summary, to include a recapitulation of the residents stay, for 1 of 2 sampled residents, Resident #3. The findings included: Review of the policy titled Transfer and Discharge Rights, revised 10/2024, documented, in part, Documentation of Transfer or Discharge: . 4. Information provided to the receiving community/provider should include the following: . Discharge Summary. The discharge packet provided by the Administrator included a form titled, Discharge Assessment & Summary. […]
- No harm, potential for more than minimal, isolatedF550Mar 31, 2022
Based on observation, interview, and record review, the facility failed to treat 1 of 17 sampled resident who reside in the [NAME] Villa neighborhood in a dignified manner, Resident #57, who was served all meals on Styrofoam or paper disposable dinnerware with plastic utensil, while all other residents were served on traditional dinnerware with regular utensils. The findings included: On 03/28/22 at 8:36 AM, Resident #57 ambulated into the dining room with his rolling walker and sat down at a table. Resident #57 was served his breakfast meal on disposable dinnerware with plastic utensils. The [NAME] Villa neighborhood housed 17 residents as of 03/28/22, and residents came and went from the dining room as desired. […]
- No harm, potential for more than minimal, isolatedF561Mar 31, 2022
Based on record review and interview the facility failed to provide showers, per request and schedule, for 1 of 1 sampled resident reviewed for choices, Resident #41. The findings included: During an interview on 03/28/2022 at 9:32 AM, with Resident #41, she stated had not had a shower in two weeks. A review of Resident #41's records revealed Resident #41 was admitted on [DATE] with a diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] & Mobility, Lack of Coordination, and [CONDITION(S)]. Review of the Significant change MDS (Minimum Data Set) for wound healing, dated 03/16/22, revealed the resident had a Brief Interview Mental Status (BIMS) of 12, which indicated her cognition is mildly impaired. Her functional status for bathing documented total dependence with one person assist. […]
Read 20 findings in full →The most serious and the most recent: 20 of 58 on record.
Every survey on record
FindingsAt actual harm or above
- Oct 24, 2024Standard2 findings
- Aug 3, 2023Standard1 finding · 1 harm
- Mar 31, 2022Standard7 findings
- Mar 26, 2021Standard and complaint4 findings
- Dec 28, 2020Infection control1 finding
- Jul 18, 2019Standard3 findings
- Jun 14, 2018Standard7 findings
- May 11, 2017Standard4 findings
Show the 6 earlier surveys
- Apr 14, 2016Standard8 findings
- Feb 5, 2015Standard5 findings
- Aug 7, 2014Complaint2 findings
- Dec 12, 2013—6 findings
- Oct 26, 2012—4 findings
- Aug 4, 2011—4 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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