Willow Park Rehabilitation and Care Center

In the surveyor’s words

From the most serious findings on record at Willow Park Rehabilitation and Care Center, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Jun 17, 2026

  Based on observation, interview, and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for food and nutrition services and 2 of 2 resident nourishment rooms reviewed for sanitary conditions.1. The facility failed to ensure a trash barrel containing raw egg shells and other waste was covered in the kitchen.2. The facility failed to ensure meat was not being thawed in a sink on the morning of 6/14/2026.3. The facility failed to ensure foods were in sealed containers and were labeled and dated in the walk-in refrigerator and the non-perishable food storage room on the morning of 6/14/2026.4. […]

• No harm, potential for more than minimal, widespreadF919May 23, 2025

  Based on observation, interview, and record review the facility failed to ensure it was adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a staff member or to a centralized staff work area from each resident's bedside and toilet and bathing facilities for 2 of 2 nurse's stations (Hall 100/200 station and Hall 300/400 station). Resident's emergency call light was not audible at either the Hall 100/200 or Hall 300/400 nurse's stations. This failure placed residents at risk of not receiving timely care/assistance, falls, fall related injuries, head trauma, and hospitalization . Findings included: During observation on 5/23/25 at 5:00am, surveyor was standing at the nurse's station for Halls 100 and 200. […]

• No harm, potential for more than minimal, widespreadF812Dec 15, 2022

  Based on observation, interview, and record review the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in one of one kitchen reviewed. 1. The floors were soiled with food particles and grease beneath the appliances and stainless-steel shelf units throughout the kitchen. 2. The stainless-steel shelf units were soiled with spilled spices, food crumbs, and dried liquids. 3. The appliance surfaces were soiled with dust and grease build-up. These failures could place residents at risk for foodborne illness and a decline in health status. […]

• No harm, potential for more than minimal, widespreadF880Aug 31, 2021

  Based on observation, review of the facility's COVID-19 Daily Screening Logs, and staff interviews, the facility failed to ensure staff and visitors were consistently screened for COVID-19 prior to entering the facility. This deficient practice had the potential to affect all residents in the facility. Findings include: On 08/29/21 at 9:15 AM the surveyor entered the facility for the first time through the main entrance. Just as the surveyor reached the door between the foyer and the main lobby, the Hospitality Aide (HA) 24 took the surveyor's temperature and asked no questions. The surveyor informed him she was at the facility to do a survey and asked him if he needed to complete any papers or answer any questions. […]

• No harm, potential for more than minimal, patternF656Jun 17, 2026

  Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and time frames to meet the residents' medical, nursing, mental, and psychosocial needs, for 9 of 18 residents (Residents #4, #5, #8, #9, #35, #46, #65, #69, and #77 ) reviewed for care plans.1.The facility did not develop and implement a comprehensive person-centered care plan to address Resident #4's hearing difficulty.2.The facility did not develop and implement a comprehensive person-centered care plan to address Resident #5's skin condition and skin tears.3.The facility did not develop and implement a comprehensive person-centered care plan to address Resident #8's assistance with activities of daily living,… […]