Wheaton Franciscan HC - Terrace at St Francis
Milwaukee, Wisconsin · CCN 525552
24 surveys since 2012. The first finding at harm level was recorded in 2016.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 134
- Surveys
- 24
- Harm or worse
- 12
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 81
- Ownership
- Non profit - Corporation
- Chain
- ASCENSION LIVING
- County
- Milwaukee
- Medicare-certified since
- 1994
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 2
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 20 not-for-profit facilities of 66–99 beds in Wisconsin.
Last survey on record
Jan 6, 2026
307 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.71 | 4.33 |
| Registered-nurse hours per resident day | 0.70 | — |
| Annual nurse turnover | 81.6% | 49.2% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $276,051 across 5 penalties
- Payment denials
- 2
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J11.3% | K— | L— |
| Actual harm | G1012.5% | H— | I— |
| No harm, potential for more than minimal | D5568.8% | E810.0% | F56.3% |
| No harm, potential for minimal | A— | B— | C11.3% |
Most frequently cited here
In CMS’s current monthly file.
- F6846×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F6866×
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F7556×
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F6895×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F6904×
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
In the surveyor’s words
From the most serious findings on record at Wheaton Franciscan HC - Terrace at St Francis, in the surveyor’s own words.
- Immediate jeopardy, isolatedF689Jan 17, 2024
Based on record review and interviews, the facility did not ensure staff followed a resident's plan of care for transfers for 1 (R5) of 3 residents reviewed for transfers. The facility staff did not report or investigate a resident's fall to determine causative factors and did not implement preventative measures for 1 (R2) of 3 residents reviewed with falls. * On 12/11/23, R5 was transferred with 1 staff instead of 2 staff as identified on R5's care plan, and with a Hoyer lift sling that was not the appropriate size, resulting in a fall from the Hoyer lift and death. R5's plan of care was not followed regarding sling size and the need for 2 staff assistance for transfers. […]
- Actual harm, isolatedF689Oct 29, 2025
Based on observation, interview, and record review, the facility did not ensure 3 (R3, R1, and R6) of 5 Residents received adequate supervision and assistive devices to prevent accidents. *R3 sustained a left femur fracture when CNA-P transferred R3 alone when R3 was to be a two person transfer and the sit-to-stand lost power. During the survey, R3 was observed not have the leg brace on at all times per physician orders, a follow-up x-ray of the left femur was not obtained, and Certified Nursing Assistants (CNA-F and CNA-G) were observed not operating the mechanical lift correctly when transferring R3. *R1's floor mat was not down next to the bed per care plan during the survey process. *R6's fall interventions were not followed for toileting after meals. […]
- Actual harm, isolatedF686Apr 1, 2025
Based on observation, interview, and record review, the facility did not ensure residents received care consistent with professional standards of practice to prevent development of pressure injuries or received care to promote healing and prevent new ulcers from developing for 4 (R4, R16, R13, and R9) of 4 residents reviewed with pressure injuries. *R4 did not have skin assessments completed timely when readmitted to the facility with the development of pressure injuries. Treatments were not initiated when ordered or completed as ordered, and weekly comprehensive assessments of the pressure injuries were not documented. Surveyor observed R4 with a pressure injury to the right buttock that the facility staff was not aware of. […]
- Actual harm, isolatedF690Apr 1, 2025
Based on interview and record review, the facility did not ensure 1 (R24) of 1 resident reviewed for a suprapubic catheter received appropriate treatment and services related to catheter care. * R24 has physician orders in place for catheter care and the Medication Administration Record (MAR) and Treatment Administration Record (TAR) showed many dates care was not documented as provided. R24 has been treated for urinary tract infections (UTIs) four times in the last six months, in addition to the prophylactic antibiotic R24 has physician orders to receive twice daily to prevent UTIs. Findings include: The facility procedure titled Catheter Care, Urinary last approved 1/2024, states in part: Purpose: The purpose of this procedure is to prevent catheter-associated urinary tract infections . […]
- Actual harm, isolatedF684Jul 22, 2024
Based on interview and record review, the facility did not ensure that based on the comprehensive assessment of a resident, residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident's choices for 2 (R13 & R25) of 12 residents. * R13 was admitted to the facility on [DATE]. R13's treatments for surgical pin sites didn't start until 3/31/24 and the left heel did not start until 3/30/24. The facility did not follow the treatment recommended by the hospital for the pin sites and the nurse who wrote the order is no longer at the facility. There are no assessments for the left heel after 4/5/24, the left upper thigh after 4/1/24, and there are no assessment for the left ankle pin site. […]
Read 31 findings in full →The most serious and the most recent: 31 of 134 on record.
Every survey on record
FindingsAt actual harm or above
- Jan 6, 2026Complaint3 findings
- Oct 29, 2025Complaint9 findings · 1 harm
- Aug 20, 2025Standard and complaint14 findings
- Jun 11, 2025Complaint2 findings
- Apr 1, 2025Complaint11 findings · 2 harm
- Dec 18, 2024Complaint1 finding
- Aug 28, 2024Complaint2 findings
- Jul 22, 2024Standard and complaint19 findings · 3 harm
Show the 16 earlier surveys
- Feb 28, 2024Complaint1 finding
- Jan 17, 2024Complaint8 findings · 5 harm
- Oct 5, 2023Complaint3 findings
- Apr 1, 2023Standard and complaint15 findings
- Oct 6, 2022Complaint4 findings
- Jan 6, 2022Standard4 findings
- Oct 27, 2021Complaint1 finding
- Dec 18, 2019Standard3 findings
- Oct 4, 2018Standard5 findings
- Jun 8, 2017Standard4 findings
- Mar 1, 2017Complaint1 finding
- Mar 21, 2016Standard and complaint13 findings · 1 harm
- Sep 18, 2015Complaint1 finding
- Dec 16, 2014Standard3 findings
- Nov 4, 2013—5 findings
- Jul 30, 2012—2 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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