Westwood Vlge NRSG and RHB CTR

In the surveyor’s words

From the most serious findings on record at Westwood Vlge NRSG and RHB CTR, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF568Jan 9, 2026

  Based on interview and record review, the facility failed to provide an accurate quarterly statements to the residents who have Individual Resident Fund accounts for four (R1, R2, R3 and R6) of six residents (R1-R6) reviewed for resident funds and has the potential to affect all 111 residents residing in the facility. Findings include: 1. According to the Electronic Health Record (EHR) R1 had diagnoses including Parkinson's disease with dyskinesia, unspecified dementia, hypertensive heart disease without heart failure, anemia, dysphagia, Cognitive communication deficit, bilateral primary osteoarthritis of hip, scoliosis, insomnia, benign prostatic hyperplasia with lower urinary tract symptoms, major depressive disorder, and blepharospasm. R1 was admitted to the facility on [DATE]. […]

• No harm, potential for more than minimal, widespreadF812Dec 13, 2024

  Based on observations, interviews and record reviews, facility failed to follow their policy to ensure foods were labeled and dated in the dry food storage. This failure has the ability to affect all the residents in the facility. Findings include: On [DATE] at 09:26 AM, surveyor observed the dry food storage area. Food was kept on palates. The following food did not have dates on them: Bread, banana, potatoes, and frozen squash. V14 (Cook) stated that those should have dates on them. On [DATE] at 10:00 AM, V10 (Food Services Director) stated that all food is supposed to be labeled when they arrive. They are supposed to be labeled so that we do not use expired food when preparing food for the residents. […]

• No harm, potential for more than minimal, widespreadF812Jan 31, 2024

  Based on observation, interview and record review the facility failed to prevent the spread of foodborne illnesses by improperly thawing meat and not securing bulk item scoops. This failure has the potential to affect all residents receiving oral nutrition. Findings include: On 1/28/2024 at 9:22am surveyor observed a large package of chicken in a steel pan thawing on the top shelf of the refrigerator. Surveyor also observed a roll of ground beef in a steel pan thawing on the bottom shelf in the refrigerator. On 1/28/2024 at 9:25am V15 (Dietary Manager) stated, both meats (referring to chicken and beef) are raw so how they thaw in the refrigerator should not matter. […]

• No harm, potential for more than minimal, widespreadF761Mar 30, 2023

  Based on observation, interviews, and record review, the facility failed to safely store medication, failed to ensure that medication cart was locked, failed to label medication with expiration date as required for the following residents: R20, R36, R41, R49 and R74. This failure has the potential to affect all residents that reside in the facility. Findings include: R20's diagnosis includes but not limited to: Absolute Glaucoma, Type 2 Diabetes Mellitus, Dry eye syndrome and Disorder of urea cycle metabolism. R74's diagnosis includes but not limited to: Absolute Glaucoma, Autistic Disorder and Major Depressive Disorder. R36's diagnosis includes but not limited to: Absolute Glaucoma, Type 2 Diabetes, Malignant neoplasm of kidney, and cataract. […]

• No harm, potential for more than minimal, widespreadF814Mar 30, 2023

  Based on observation, interview, and record review, the facility failed to ensure the outside dumpster was not overflowing with trash and failed to ensure the dumpster lid is closed to maintain a sanitary environment. This failure has the potential to affect all 86 residents in the facility. Findings include: On 3/27/23 at 9:30 am, the dumpster was found to be overflowing with garbage bags and cardboard boxes on the ground beside the dumpster. The dumpster lid was unable to completely close because of the overflow of garbage. On 3/28/23 at 10:40 am, V15 (Dietary Supervisor) stated that the garbage dumpster is supposed to be closed and all garbage is supposed to be in the dumpster not on the ground. […]