Westland House
Monterey, California · CCN 555143
20 surveys since 2011. The first finding at harm level was recorded in 2016.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 74
- Surveys
- 20
- Harm or worse
- 1
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 28
- Ownership
- Non profit - Corporation
- Chain
- Independent
- County
- Monterey
- Medicare-certified since
- 1982
CMS ratings
- Overall
- 3
- Health inspection
- 4
- Staffing
- 1
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=14, floor 20).
Last survey on record
Sep 5, 2025
430 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 5.17 | 4.85 |
| Registered-nurse hours per resident day | 1.86 | — |
| Annual nurse turnover | 44.4% | 28.6% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D753.8% | E430.8% | F215.4% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F8142×
Dispose of garbage and refuse properly.
- F5821×
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- F6561×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6571×
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
In the surveyor’s words
From the most serious findings on record at Westland House, in the surveyor’s own words.
- No harm, potential for more than minimal, widespreadF700May 3, 2024
Based on observation, interview, and record review, the facility failed to ensure the proper use of side or bed rails ((adjustable rigid bars attached to the side of a bed) for 25 of 25 sampled residents (Residents 122, 120, 175, 70, 73, 1, 79, 125, 72, 126, 71, 74, 76, 128, 171, 75, 172, 127, 123, 173, 78, 121, 174, 77, and 170) when: 1. The facility failed to assess for the risk of entrapment from side rails prior to use of side rails for 25 of 25 residents (Residents 122, 120, 175, 70, 73, 1, 79, 125, 72, 126, 71, 74, 76, 128, 171, 75, 172, 127, 123, 173, 78, 121, 174, 77, and 170). 2. […]
- No harm, potential for more than minimal, widespreadF812May 3, 2024
Based on observation, interview, and record review, the facility failed to ensure food items were labeled properly and expired food were not stored in the kitchen and accessible to be used in preparing foods for 23 of 25 residents. This practice had the potential to result in the residents ingesting expired food, which can result in foodborne illnesses. Findings: During a concurrent observation and interview on [DATE], at 8:43 a.m., with [NAME] A, in the walk-in refrigerator, three stalks of [NAME], and two bunches of cilantro were noted to be in a clear plastic container on the top shelf. No dates or labels were noted on the produce or the container which held the produce. Another clear plastic container held approximately 7 green squash with no labels on the produce or the container. […]
- No harm, potential for more than minimal, patternF755Sep 5, 2025
Based on interview and record review, the facility failed to ensure a medication was administered timely in accordance with the physician order for one of 12 sampled residents (Resident 46). This failure had the potential for adverse health outcomes related to incorrect medication administration time.Findings:During a review of Resident 46's Medications Order Summary Report (MOSR), dated 9/4/25, the MOSR indicated Resident 46 had an order for Pantoprazole EC (or Enteric Coated--a polymer barrier applied to oral medication that prevents its dissolution or disintegration in the gastric (stomach) environment) tablet 40 mg [milligrams, unit of measure]. […]
- No harm, potential for more than minimal, patternF812Sep 5, 2025
Based on observation, interview, and record review, the facility failed to prevent the spread of infections during kitchen observation when a staff member did not perform hand hygiene after touching a contaminated item. This failure had the potential to transmit infectious microorganisms and increase the risk of infection for residents and staff.Findings:During the initial kitchen tour observation with the Dietetic Technician Registered (DTR) on 9/3/25 at 9:09 a.m., the DTR picked up a dry mop (used to clean and extract dirt) on the floor under the three-compartment sink, then threw the mop in the garbage bin container. […]
- No harm, potential for more than minimal, patternF814Sep 5, 2025
Based on observation, interview, and document review, the facility failed to ensure the garbage dumpster (a movable waste container) lid was kept closed. This failure had the potential to attract insects, rodents, and other pests to the facility.Findings:During a concurrent observation and interview 9/4/25 at 3:05 p.m., with the Dietetic Technician Registered (DTR), there were two dumpsters in the facility's designated waste area. One of the receptacles was for cardboard and one receptacle was for garbage. The receptacle lids for the garbage was open. The DTR confirmed the garbage dumpster lid was open. The trash had some flies flying around it. […]
Read 21 findings in full →The most serious and the most recent: 21 of 74 on record.
Every survey on record
FindingsAt actual harm or above
- Sep 5, 2025Standard4 findings
- May 3, 2024Standard5 findings
- May 5, 2023Standard4 findings
- Oct 17, 2022Complaint1 finding
- Nov 17, 2020Infection control1 finding
- Nov 3, 2020Infection control1 finding
- Jan 28, 2020Complaint1 finding
- Oct 10, 2019Standard and complaint6 findings
Show the 12 earlier surveys
- Oct 28, 2018Standard3 findings
- Oct 9, 2017Standard3 findings
- Dec 8, 2016Complaint1 finding
- Dec 7, 2016Complaint1 finding · 1 harm
- Oct 23, 2016Standard7 findings
- Dec 2, 2015Standard6 findings
- Nov 5, 2014Standard2 findings
- Oct 24, 2013—13 findings
- Aug 9, 2013—2 findings
- Nov 15, 2012—1 finding
- Feb 13, 2012—2 findings
- Dec 8, 2011—10 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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