Westbury Center of Jackson for Nursing and Healing

In the surveyor’s words

From the most serious findings on record at Westbury Center of Jackson for Nursing and Healing, in the surveyor’s own words.

• Actual harm, isolatedF600Jul 12, 2024

  Based on staff interviews, record review, and a review of the facility policy titled Abuse, Neglect and Exploitation, the facility failed to protect the resident's right to be free from verbal and physical abuse by staff. The Certified Nursing Assistant (CNA) forcefully pushed the resident (R) (R1) down, grabbed the wheelchair, and prevented the resident from leaving the room. Psychosocial harm occurred on 7/13/2023 when a CNA voiced racial comments causing R1 to become distraught, scared, and crying. Due to the verbal abuse, R1 left the facility and did not return. […]

• No harm, potential for more than minimal, isolatedF880Mar 12, 2026

  Based on observations, staff interviews, and the facility policy titled Infection Prevention and Control Program, the facility failed to maintain sanitary conditions to prevent the transmission of communicable diseases and infections. This deficient practice created a potential for infection and cross contamination for 53 sampled residents (R).Findings Include:Review of the Facility's Infection Prevention and Control Program Policy, implemented on 10/01/2022, showed that the Facility has established and maintains an infection prevention and control program designed to provide safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections as per accepted national standard and guidelines. 11. Linens: a. […]

• No harm, potential for more than minimal, isolatedF550Feb 6, 2025

  Based on observations, staff interviews, record reviews, and review of the facility's policy titled Quality of Life- Dignity, the facility failed to provide care in a manner that maintained or enhanced a resident's dignity for one of 53 sampled residents (R) (R37). This failure had the potential to diminish R37's quality of life in an environment that promotes the maintenance or enhancement of each resident's quality of life. Finding include: Review of the facility's policy titled Quality of Life Dignity, dated December 2022, revealed the Policy Statement was Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect and individually. The Policy Interpretation and Implementation section included, 1. […]

• No harm, potential for more than minimal, isolatedF554Feb 6, 2025

  Based on observations, resident and staff interviews, record review, and review of the facility's policy titled Resident Self-Administration of Medication, the facility failed to ensure medications were not left at the bedside of two of 53 sampled residents (R) (R86 and R287) who were not assessed for medication self-administration. This deficient practice had the potential to place R86 and R287 at risk of serious health complications, including medication misuse or overdose, and compromise their safety and well-being. Findings Include: A review of the facility's policy titled Resident Self-Administration of Medication, revised on 3/2024, revealed the Policy section was It is the policy of this facility to support each resident's right to self-administer medication. […]

• No harm, potential for more than minimal, isolatedF584Feb 6, 2025

  Based on observations, staff interviews, record review, and review of the facility-provided document titled Logbook Documentation - Heating, Ventilation and Air Conditioning (HVAC)/ Packaged Terminal Air Conditioner (PTAC): Clean Air Filters, the facility failed to ensure that the PTAC filters were maintained in a clean condition for two of 120 resident rooms (rooms [ROOM NUMBERS] ). In addition, the facility failed to maintain a home-like environment in two of 120 resident rooms (rooms [ROOM NUMBERS]) observed with chipped paint and loose baseboards. […]