West Village Post Acute

In the surveyor’s words

From the most serious findings on record at West Village Post Acute, in the surveyor’s own words.

• Actual harm, isolatedF600Oct 13, 2022

  Based on review of facility policy, record review, and interviews, the facility failed to ensure 1 Resident (R)59 of 8 residents reviewed for abuse was free from abuse. This deficient practice resulted in physical harm to R59 when R274 entered R59's room, while the resident was in bed, and punched her in the face. R59 sustained fractures of the zygomatic arch (cheekbone) and orbital area (eye socket). Findings include: Review of the facility policy titled Abuse a Neglect - Clinical Protocol, dated 03/18 indicated .Residents have the right to be free from abuse, neglect. misappropriation of resident property and exploitation. This includes but is not limited to freedom from.physical abuse.Protect residents from abuse. neglect. […]

• No harm, potential for more than minimal, widespreadF812Jan 16, 2026

  Based on observation and interview, the facility failed to ensure beverages were served in a safe and sanitary manner to residents who ate in their rooms. This deficient practice had the potential to affect all residents who received beverages from the facility. Findings include: During an observation on 01/12/26 at 11:41 AM, staff on Unit 3 dispensed tea from a container on top of the food delivery cart, then carried the food tray with the uncovered cup of tea from the food delivery cart outside room [ROOM NUMBER] past the nurses' station to room [ROOM NUMBER]. During an observation on 01/12/26 at 5:30 PM, staff on Unit 1 poured tea from a container on top of the food delivery cart near the nurses' station, then walked the tray with the uncovered tea to room [ROOM NUMBER]. […]

• No harm, potential for more than minimal, widespreadF812Oct 13, 2022

  Based on observation, interview, record review, and policy review, the facility failed to ensure the kitchen was maintained in a sanitary manner and hygiene and food handling standards were followed to prevent the potential spread of foodborne illness to 115 of 123 total residents (eight residents received nutrition via feeding tubes). Specifically, concerns were noted with the dishwasher water temperatures, hand hygiene when touching ready to eat foods, cleanliness of kitchen surfaces, labeling and dating of foods, wearing hair coverings, cross contamination when handwashing, and food storage. […]

• No harm, potential for more than minimal, patternF803Jan 16, 2026

  Based on observation, interview, record review, and facility policy review, the facility failed to follow the planned menu. Specifically, the facility served the incorrect portion size for the pureed diets for the lunch meal on 01/13/26. This failure had the potential to affect 13 residents who received pureed diets. Findings include: Review of a facility policy titled Menus, revised 10/2017, indicated, Menus are developed and prepared to meet resident choices including religious, cultural and ethnic needs while following established national guidelines for nutritional adequacy. […]

• No harm, potential for more than minimal, patternF550Nov 15, 2024

  Based on review of facility policy, record reviews and interviews, the facility failed to ensure resident rights were upheld related to voting in the Presidential Election, for 8 of 8 residents reviewed for Resident Rights. Finding include: Review of the undated facility policy titled, Resident Rights documented, 1. Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident's right to: g. Exercise his or her rights as a resident of the facility and as a resident or citizen of the United States; h. Be supported by the facility in exercising his or her rights. i. Exercise his or her rights without interference, coercion, discrimination or reprisal from the facility, j. […]