Deficiency Index

West Carroll Care Center, Inc

Oak Grove, Louisiana · CCN 195398

19 surveys since 2011. The first finding at harm level was recorded in 2022.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
64
Surveys
19
Harm or worse
5
Immediate jeopardyall corrected before survey
5
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file12/19

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
80
Ownership
For profit - Corporation
Chain
Independent
County
West Carroll · rural
Medicare-certified since
1997

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 27 for-profit facilities of 66–99 beds in Louisiana.

Last survey on record

Aug 13, 2025

453 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.513.48
Registered-nurse hours per resident day0.19—
Annual nurse turnover28.1%44.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$54,806 across 4 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ419.0%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD523.8%E1257.1%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 21 of the 64 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at West Carroll Care Center, Inc, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF700May 17, 2022

    Based on observation, interview, and record review the facility failed to 1) assess residents with side rails for the for risk of entrapment, 2) attempt to use alternate measures prior to using side rails, 3) review the risks and benefits of side rails with residents or the residents' representative, and 4) failure to obtain an informed consent from the resident or residents' representative prior to the use of side rails. The deficient practice was identified for 5 (Resident #1, #2, #3, #4, and #5) of 5 (Resident #1, #2, #3, #4, and #5) sampled residents reviewed for side rails. […]

  • Immediate jeopardy, isolatedF684Feb 18, 2025

    Based on interviews and record reviews, the facility failed to ensure a resident received treatment and care in accordance with professional standards of practice when the nursing staff failed to recognize, assess, intervene, and document a resident's condition after a fall to avoid delayed treatment for 1 (#1) of 3 (#1, #2, and #3) residents reviewed for falls. This deficient practice resulted in an Immediate Jeopardy situation on 01/24/2025 at approximately 3:15 p.m., when resident #1 had a fall in his room. The resident's nurse failed to assess the resident after the fall, document the incident, and report the incident to the resident's physician and the director of nursing. […]

  • Immediate jeopardy, isolatedF689May 7, 2024

    Based on record reviews and interviews, the facility failed to ensure each resident received adequate supervision and assistive devices to prevent accidents for 1 (#1) of 5 (#1, 2, 3, 4, 5) sampled residents by failing to ensure resident #1 was safely secured in a lift chair while bathing in the whirlpool room. This deficient practice resulted in an Immediate Jeopardy situation that began on 04/30/2024 at 9:15 a.m., when resident #1 was not properly secured with the seat belt in a lift chair while receiving a whirlpool bath. The resident fell from the chair to the floor and sustained a fractured skull, fractured left arm, laceration to the left side of the head and a brain bleed. […]

  • Immediate jeopardy, isolatedF689Apr 25, 2024

    Based on observations, record reviews and interviews, the facility failed to ensure 1 (#1) of 5 (#1, #2, #3, #4 and #5) residents who was assessed at risk for elopement, was adequately supervised to prevent her from eloping from the facility. This deficient practice resulted in an Immediate Jeopardy situation on 04/19/2024 at approximately 6:20 p.m. when resident #1 (a severely cognitively impaired resident identified as an elopement risk) was found approximately 300 yards outside of the facility by a staff member. Resident #1 was located 10 minutes after she eloped on 04/19/2024 through a facility door and was returned to the facility at approximately 6:32 p.m. The facility implemented corrective actions which were completed prior to the State Agency's investigation entry on 04/24/2024. […]

  • Immediate jeopardy, isolatedF600Jan 3, 2024

    Based on interviews and record reviews, the facility failed to protect the residents' right to be free from neglect by staff failing to provide the care needs every two hours as indicated in the care plan for 3 (#1, #2, and #3) of 3 (#1, #2, and #3) residents reviewed for neglect. This deficient practice resulted in an immediate jeopardy situation on [DATE] at 10:13 p.m. (two hours after resident #1 was last seen) when staff failed to make rounds every two hours on resident #1, who was on oxygen and was dependent on staff for transfers, toileting, and bed mobility. Video surveillance revealed the resident was administered medications on [DATE] at 8:13 p.m. by S3LPN (Licensed Practical Nurse) and no staff rounded on the resident or entered the resident's room until [DATE] at 5:57 a.m. […]

Read 21 findings in full →The most serious and the most recent: 21 of 64 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 13, 2025Standard9 findings
  • Feb 18, 2025Complaint1 finding · 1 harm
  • Aug 14, 2024Standard3 findings
  • May 7, 2024Complaint1 finding · 1 harm
  • Apr 25, 2024Complaint1 finding · 1 harm
  • Jan 3, 2024Complaint2 findings · 1 harm
  • Aug 9, 2023Standard4 findings
  • Dec 6, 2022Complaint1 finding
Show the 11 earlier surveys
  • May 17, 2022Complaint3 findings · 1 harm
  • Aug 29, 2019Standard3 findings
  • Oct 4, 2018Standard2 findings
  • Nov 16, 2017Standard2 findings
  • Oct 13, 2016Standard3 findings
  • Dec 10, 2015Standard4 findings
  • Oct 16, 2014Standard4 findings
  • Sep 19, 2013—4 findings
  • Oct 11, 2012—10 findings
  • Nov 3, 2011—6 findings
  • Aug 3, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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