Deficiency Index

Waterman Canyon Post Acute

San Bernardino, California · CCN 055565

88 surveys since 2011, 6 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
235
Surveys
88
Harm or worse
6
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file74/88

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
166
Ownership
For profit - Limited Liability company
Chain
PACS GROUP
County
San Bernardino
Medicare-certified since
1971

CMS ratings

Overall
4
Health inspection
4
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 225 for-profit facilities with 128 or more beds in California.

Last survey on record

Feb 25, 2026

257 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.014.08
Registered-nurse hours per resident day0.23—
Annual nurse turnover40.6%37.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD3175.6%E717.1%F12.4%
No harm, potential for minimalA—B24.9%C—
CMS’s current file: 41 of the 235 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F9123×

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

  • F6092×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

In the surveyor’s words

From the most serious findings on record at Waterman Canyon Post Acute, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Jun 9, 2023

    Based on observation, interview, and record review the facility failed to maintain a sanitary kitchen when: 1. The liners, inside the drawers and cabinets, were painted over, and was lifting and had a sticky residue underneath. 2. A green bucket, containing black water, and a sponge was stored in a cupboard under the sink. 3. There were black dirt, trash, and food residue on the floor, under the stove. There were yellow debris on the wall behind the stove. 4. There was an accumulation of leftover food in the gap between the floor and the stainless-steel island (isolated workstation/table in the kitchen area, away from the walls). 5. The liners on the closet drawers and drawers near dry storage were not smooth and not easy to clean. 6. […]

  • No harm, potential for more than minimal, patternF755Jun 9, 2023

    45388 Based on observation, interview, and record review, the facility failed to ensure medications were administered according to the facility's policies and procedures (P&P) when: 1. A Colistimethate (antibiotic medication- used to treat infection) IV (Intravenous- administers fluids, medications and nutrients directly into a person's vein) was not administered to Resident 94 on May 18, 2023 as prescribed by the physician. 2. Glucophage (medication used to lower sugar level) and Insulin Regular Human Injection (medication used to lower sugar level) was not administered to Resident 148 on June 4, 2023, as prescribed by the physician. 3. Resident 68 was administered Docusate Sodium (a stool softener) without being assessed for loose stools (as directed by the physician order). 4. […]

  • No harm, potential for more than minimal, patternF908Jun 9, 2023

    Based on observation, interview, and record review, the facility failed to maintain kitchen equipment in safe operating condition, when: 1. Eight dish racks had cracks and chips. 2. One ice chest had a crack and hole in the bottom of the outer corner. These failures can lead to nests of pathogenic microorganisms, insects, and rodents, affecting 158 highly susceptible residents who receives food from the kitchen. Findings: During the tour of the kitchen, on June 6, 2023, at 8:57 AM, eight dish racks were observed to have cracks and chips. […]

  • No harm, potential for more than minimal, patternF919Jun 9, 2023

    45388 Based on observation, interview, and record review, the facility failed to ensure the call systems were functional and accessible when: 1. The call systems for five out of ten resident showers (two in Shower room [ROOM NUMBER] [SR 3], two in Shower room [ROOM NUMBER] [SR 4], and one in Shower room [ROOM NUMBER] [SR 5]) were not accessible. 2. The call light indicator, above the door, did not turn on in room [ROOM NUMBER] (affecting Beds A, B, and C call lights). 3. For room [ROOM NUMBER] A, the call light cord (a cord connected to the wall and has a red button at the end to activate the corresponding call light in the hallway) was not functioning. 4. The call light indicator, above the door, did not turn on in room [ROOM NUMBER] (affecting Beds A, B, and C call lights). 5. […]

  • No harm, potential for more than minimal, patternF622Jun 5, 2023

    Based on observation, interview, and record review, the facility failed to ensure a proper transfer for three of three sampled resident (residents 1, 2 and 3), who agreed to be transferred after they were approached by the Administrator from a [sister facility located five hours away], and the transfers were initiated based on the Resident' insurance company's decision about who should be transferred out without notification of the Ombudsman and before discussing with the residents representatives. This failure resulted in facility-initiated transfers for residents 1, 2 and 3 to a sister facility located five (5) hours away, placing Resident at risk for isolation from family and friends. Findings: 1. […]

Read 26 findings in full →The most serious and the most recent: 26 of 235 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 25, 2026Complaint1 finding
  • Sep 23, 2025Complaint1 finding
  • May 13, 2025Complaint1 finding
  • Mar 21, 2025Standard2 findings
  • Mar 6, 2025Complaint1 finding
  • Jan 21, 2025Complaint1 finding
  • Apr 13, 2024Complaint1 finding
  • Apr 2, 2024Complaint1 finding
Show the 80 earlier surveys
  • Mar 11, 2024Complaint1 finding
  • Jan 24, 2024Complaint1 finding
  • Dec 15, 2023Complaint1 finding
  • Oct 10, 2023Complaint1 finding
  • Jun 21, 2023Complaint1 finding
  • Jun 9, 2023Standard18 findings
  • Jun 5, 2023Complaint1 finding
  • Apr 27, 2023Complaint1 finding
  • Apr 24, 2023Complaint1 finding
  • Jan 23, 2023Complaint1 finding
  • Dec 21, 2022Complaint1 finding
  • Oct 26, 2022Complaint1 finding
  • Jun 21, 2022Complaint1 finding
  • May 19, 2022Complaint1 finding
  • Mar 24, 2022Complaint1 finding
  • Feb 14, 2022Complaint1 finding
  • Jan 12, 2022Complaint1 finding
  • Dec 22, 2021Complaint1 finding
  • Dec 13, 2021Complaint2 findings
  • Nov 30, 2021Complaint1 finding
  • Nov 9, 2021Complaint1 finding
  • Sep 28, 2021Complaint1 finding
  • Jul 15, 2021Complaint1 finding
  • May 24, 2021Standard10 findings
  • May 12, 2021Complaint1 finding
  • Mar 25, 2021Complaint1 finding
  • Mar 16, 2021Complaint1 finding
  • Dec 15, 2020Complaint1 finding
  • Aug 22, 2020Complaint1 finding
  • Aug 21, 2020Complaint1 finding
  • Aug 19, 2020Complaint1 finding
  • Aug 17, 2020Complaint1 finding
  • Jun 19, 2020Complaint1 finding
  • Nov 8, 2019Complaint1 finding
  • Nov 7, 2019Complaint1 finding
  • May 28, 2019Complaint1 finding
  • Mar 8, 2019Standard9 findings
  • Feb 27, 2019Complaint1 finding
  • Dec 17, 2018Complaint1 finding
  • Oct 24, 2018Complaint1 finding
  • Oct 10, 2018Complaint1 finding
  • Sep 8, 2018Complaint1 finding
  • Sep 6, 2018Complaint1 finding
  • Aug 24, 2018Complaint1 finding
  • Aug 17, 2018Complaint1 finding
  • Mar 2, 2018Complaint1 finding
  • Mar 1, 2018Standard9 findings
  • Feb 22, 2018Complaint1 finding · 1 harm
  • Nov 16, 2017Complaint2 findings
  • Sep 11, 2017Complaint1 finding
  • Sep 8, 2017Complaint2 findings
  • Aug 30, 2017Complaint1 finding
  • Mar 30, 2017Complaint1 finding
  • Feb 2, 2017Standard9 findings
  • Nov 22, 2016Complaint1 finding
  • Sep 27, 2016Complaint1 finding
  • Aug 24, 2016Complaint1 finding
  • Jul 26, 2016Complaint1 finding
  • Mar 18, 2016Standard13 findings · 2 harm
  • Dec 7, 2015Complaint1 finding
  • Nov 13, 2015Complaint1 finding
  • May 13, 2015Complaint1 finding
  • May 8, 2015Standard12 findings · 1 harm
  • Mar 12, 2015Complaint1 finding
  • Jan 28, 2015Complaint1 finding
  • Sep 17, 2014Complaint2 findings
  • Jun 13, 2014Standard18 findings
  • Feb 18, 2014Complaint5 findings
  • Jan 16, 2014Complaint3 findings · 2 harm
  • Dec 18, 2013—1 finding
  • Nov 5, 2013—2 findings
  • Oct 24, 2013Complaint1 finding
  • Jul 12, 2013—11 findings
  • Mar 27, 2013—1 finding
  • Mar 13, 2013—3 findings
  • Jan 8, 2013—1 finding
  • Aug 28, 2012—21 findings
  • Jun 6, 2012—1 finding
  • Mar 1, 2012—2 findings
  • Sep 27, 2011—13 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction