Vivo Healthcare Lakeland
Lakeland, Florida · CCN 105354
31 surveys since 2011. The first finding at harm level was recorded in 2019.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 117
- Surveys
- 31
- Harm or worse
- 9
- Immediate jeopardy
- 8
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 185
- Ownership
- For profit - Limited Liability company
- Chain
- VIVO HEALTHCARE
- County
- Polk
- Medicare-certified since
- 1979
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 3
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 150 for-profit facilities with 128 or more beds in Florida.
Last survey on record
Mar 26, 2026
228 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.44 | 3.63 |
| Registered-nurse hours per resident day | 0.44 | — |
| Annual nurse turnover | 41.5% | 41.4% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $129,559 across 9 penalties
- Payment denials
- 1
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J38.8% | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D2573.5% | E411.8% | F25.9% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6092×
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F6562×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6892×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F7572×
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F7592×
Ensure medication error rates are not 5 percent or greater.
In the surveyor’s words
From the most serious findings on record at Vivo Healthcare Lakeland, in the surveyor’s own words.
- Immediate jeopardy, isolatedF600Apr 30, 2025
Based on observations, interviews, and record review, the facility failed to protect the resident's right to be free from neglect for two residents (#1 and #2) out of five residents identified by the facility at risk for elopement, to prevent elopement. Serious harm occurred on 4/19/25, when Resident #1 was allowed to walk away from the facility unnoticed, walk along high traffic streets for eight miles, and end up on an Interstate Highway where he was found by the [State Highway Patrol]. Resident #1 was taken to a higher level of care for evaluation and treatment of dehydration. On 3/25/25 Resident #2 exited the facility through an emergency exit door and was found 10 -15 feet from the door walking away from the facility. […]
- Immediate jeopardy, isolatedF689Feb 28, 2025
Cross Reference F921 Based on observations, interviews, and record review, the facility failed to provide supervision and failed to prevent accident hazards to prevent a fall with injury for one resident (#6) of 19 ambulatory residents in the memory care unit. The facility failed to replace a clean-out drain located in a high traffic area of the facility's memory care unit and failed to promptly and effectively address flooring issues, resulting in an unsafe walkway, where Resident #6 tripped and fell . On 1/20/2025, Resident #6 was ambulating in the hallway outside her room and suffered a fall significantly impairing the ability to walk independently and complete Activities of Daily Living (ADLs) at her prior functional level. […]
- Immediate jeopardy, isolatedF921Feb 28, 2025
Cross Reference F689 Based on observations, interviews and record reviews, the facility failed to provide a safe environment, free from flooring hazards for staff, the public, and 19 ambulatory residents in the facility's secure memory care unit. One (Resident #6) of the 19 ambulatory residents fell on [DATE], sustained a fracture to the right femoral head (top of thigh bone), required a transfer to a higher level of care, and surgical intervention due to a floor repair that was not completed by the facility. The injuries to Resident #6 caused a significant decline in her ability to ambulate and complete activities of daily living (ADLs) at her prior functional level. […]
- No harm, potential for more than minimal, widespreadF583Feb 28, 2025
Based on observation of videos posted on social media platforms without consent, review of resident records, policy and procedures review, and staff, family and resident interviews, the facility did not ensure personal privacy and confidentiality for ten of sixteen sampled residents (#7, #8, #9, #10, #11, #12, #13, #14, #15, and #16). Findings Included: Review and observation of videos posted on social media platforms on 8/8/24, 10/2/24, 10/8/24, 12/2/24, and additional dates that could not be determined showed Resident #7, #8, #9, #10, #11, #12, #13, #14, #15, and #16 dancing or in the background of the videos, which also contained various staff members. […]
- No harm, potential for more than minimal, widespreadF644Mar 2, 2023
Based on record review, staff interviews, and review of the facility's policy, the facility failed to 1.) complete the Preadmission Screening and Resident Review (PASRR) Level II upon a new qualifying mental health diagnosis for four (Residents #22, #67, #64, and#126); and 2.) ensure the accuracy of a PASRR Level I for six residents (#68, #130, #74, #98, #114, and #115) admitted with mental health diagnoses of fifty-four sampled residents. Findings included: 1. A review of Resident #22's medical record revealed Resident #22 was admitted to the facility on [DATE] with diagnoses of dementia, schizoaffective disorder, and major depressive disorder. A diagnosis of epilepsy was added to Resident #22's medical record on 9/26/2020. […]
Read 26 findings in full →The most serious and the most recent: 26 of 117 on record.
Every survey on record
FindingsAt actual harm or above
- Mar 26, 2026Complaint1 finding
- Jun 26, 2025Standard11 findings
- Apr 30, 2025Complaint2 findings · 1 harm
- Feb 28, 2025Complaint5 findings · 2 harm
- Jun 5, 2024Complaint2 findings
- Mar 2, 2023Standard and complaint7 findings
- Jun 11, 2021Standard and complaint8 findings
- Jan 28, 2021Infection control4 findings
Show the 23 earlier surveys
- Dec 23, 2020Complaint2 findings
- Jul 17, 2020Complaint1 finding
- Jun 17, 2020Infection control1 finding
- Jan 7, 2020Complaint1 finding
- Sep 16, 2019Standard and complaint16 findings · 5 harm
- May 20, 2019Complaint2 findings
- Mar 20, 2019Complaint2 findings · 1 harm
- Dec 11, 2018Complaint1 finding
- May 24, 2018Standard9 findings
- Jan 16, 2018Complaint3 findings
- May 12, 2017Standard6 findings
- Feb 16, 2017Complaint2 findings
- Aug 15, 2016Complaint1 finding
- Jan 22, 2016Standard8 findings
- Oct 3, 2014Standard4 findings
- Mar 31, 2014Complaint1 finding
- Aug 30, 2013—3 findings
- Apr 10, 2013—2 findings
- Feb 22, 2013—3 findings
- Jun 7, 2012—2 findings
- Oct 24, 2011—1 finding
- May 27, 2011—3 findings
- Feb 10, 2011—3 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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