Deficiency Index

Vista Care Center of Milan

Milan, Ohio · CCN 366067

20 surveys since 2011, 8 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
78
Surveys
20
Harm or worse
8
Immediate jeopardyall corrected before survey
6
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file13/20

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
90
Ownership
For profit - Corporation
Chain
CONTINUING HEALTHCARE SOLUTIONS
County
Erie
Medicare-certified since
1996

CMS ratings

Overall
2
Health inspection
1
Staffing
2
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 391 for-profit facilities of 66–99 beds in Ohio.

Last survey on record

Sep 9, 2025

426 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day2.643.47
Registered-nurse hours per resident day0.41—
Annual nurse turnover50.0%49.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$12,834 across 1 penalty
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ13.0%K—L—
Actual harmG13.0%H—I—
No harm, potential for more than minimalD1854.5%E721.2%F515.2%
No harm, potential for minimalA—B—C13.0%
CMS’s current file: 33 of the 78 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6094×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F7553×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F5802×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

In the surveyor’s words

From the most serious findings on record at Vista Care Center of Milan, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Oct 17, 2024

    THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, staff interviews, review of the facility investigation, review of law enforcement reports, review of fire department reports, review of body camera footage, law enforcement interviews, and review of policy for the secure unit, the facility failed to provide adequate supervision to ensure a resident at risk for elopement and residing on a secured unit did not elope from the facility. […]

  • Actual harm, isolatedF697Oct 17, 2024

    Based on medical record review, staff interview, resident interview, review of Controlled Drug Receipt/Record/Disposition Form, and policy review, the facility failed to ensure medications to relieve pain were obtained in a timely manner for administration. This resulted in Actual Harm to Resident #05 when her physician-ordered supply of a narcotic analgesic, Oxycodone, was exhausted on 09/14/24 at 4:00 A.M. and the facility did not timely obtain a new written prescription from the ordering provider. […]

  • No harm, potential for more than minimal, widespreadF803Oct 17, 2024

    Based on observation, resident and staff interview, review of the menu and review of the dietary spreadsheet, the facility failed to ensure food was served per the facility menu and spreadsheet. This had the potential to affect all 86 residents residing in the facility who received food from the facility. The facility census was 86. Findings include: Interview on 10/01/24 at 4:55 P.M. with Resident #63 revealed the resident thought meal portion sizes were too small. Review of the weekly menu revealed the regular meal for breakfast on 10/07/24 was choice of cereal, cheese omelet, toast, jelly, and margarine. Review of the menu spreadsheet for breakfast on 10/07/24 revealed residents would receive two slices of toast. […]

  • No harm, potential for more than minimal, widespreadF812Oct 17, 2024

    Based on observation, and staff interview, the facility failed to ensure safe and sanitary storage of food items in the kitchen. This affected all 86 residents residing in the facility. The facility census was 86. Findings include: Observation on [DATE] beginning at approximately 7:35 A.M. of the facility refrigerator and walk-in cooler revealed the following items: a container of undated and unlabeled sliced cheese, a container of undated and unlabeled baked beans, two undated and unlabeled cups containing a brown substance, one box containing tortilla shells which expired on [DATE], one box of puff pastry sheets which expired on [DATE], one box of burritos which was delivered in [DATE] and one box of tuna with an expiration date of [DATE]. […]

  • No harm, potential for more than minimal, widespreadF880Oct 17, 2024

    Based on observation, staff and resident interview, medical record review, review of facility policy, review of infection control logs and review of glucometer manufacturer instructions, the facility failed to ensure residents with communicable diseases were appropriately isolated and failed to ensure proper personal protective equipment (PPE) was utilized for residents in transmission-based precautions (TBP). This affected two residents (#09 and #14) of two residents reviewed for TBP. Additionally, the facility failed to ensure proper disinfection of shared glucometers. This affected one resident (#04) of one resident reviewed for glucometer use. The facility identified 24 residents with glucometer checks. […]

Read 24 findings in full →The most serious and the most recent: 24 of 78 on record.

Every survey on record

FindingsAt actual harm or above

  • Sep 9, 2025Complaint4 findings
  • Mar 12, 2025Complaint2 findings
  • Oct 17, 2024Standard and complaint16 findings · 2 harm
  • Nov 14, 2023Complaint2 findings
  • Aug 1, 2023Complaint2 findings
  • Jan 19, 2023Standard and complaint5 findings
  • Jan 14, 2022Complaint2 findings
  • Oct 6, 2021Complaint4 findings
Show the 12 earlier surveys
  • Dec 11, 2019Complaint2 findings
  • Sep 26, 2019Standard2 findings
  • Aug 16, 2018Standard and complaint1 finding
  • Oct 27, 2017Complaint2 findings
  • Jun 15, 2017Standard3 findings
  • Apr 7, 2016Standard9 findings
  • Jan 22, 2015Standard and complaint3 findings
  • Sep 30, 2013Standard and complaint9 findings · 4 harm
  • Aug 15, 2013Complaint4 findings · 2 harm
  • Nov 5, 2012—1 finding
  • May 31, 2012—1 finding
  • Mar 17, 2011—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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