Deficiency Index

Valley Pointe Nursing & Rehabilitation Center

Castro Valley, California · CCN 555082

20 surveys since 2011, 2 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
95
Surveys
20
Harm or worse
2
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file17/20

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
50
Ownership
For profit - Limited Liability company
Chain
PACS GROUP
County
Alameda
Medicare-certified since
1977

CMS ratings

Overall
5
Health inspection
4
Staffing
2
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 252 for-profit facilities with fewer than 66 beds in California.

Last survey on record

May 1, 2026

192 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.174.36
Registered-nurse hours per resident day0.56—
Annual nurse turnover35.2%36.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$10,033 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG13.4%H—I—
No harm, potential for more than minimalD827.6%E1758.6%F26.9%
No harm, potential for minimalA—B13.4%C—
CMS’s current file: 29 of the 95 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

In the surveyor’s words

From the most serious findings on record at Valley Pointe Nursing & Rehabilitation Center, in the surveyor’s own words.

  • Actual harm, isolatedF689Jan 26, 2024

    Based on observation, interview, and record review, the facility failed to ensure adequate supervision was provided to two of 20 sampled residents (Residents 148 and 23) as follows. 1 a). Resident 148, identified as a high risk for falls, was not provided with a sitter after the resident was deemed needing one-one supervision to prevent further falls. This resulted in Resident 148 sustaining another serious fall injuries (a comminuted fracture that is broken in at least two pieces caused by trauma to the right clavicle (collarbone), and a subdural hematoma (condition when a pool of blood develops between the brain and its covering, usually from head trauma). b). Resident 148 eloped on 12/7/23 and was later found in a hospital emergency department (ED). […]

  • No harm, potential for more than minimal, widespreadF880Jan 26, 2024

    Based on observation, interview and record review, the facility failed to implement the facility infection control program policy and procedure for 48 of 48 residents (all facility residents) when: 1. The facility did not report an outbreak of Coronavirus Disease (COVID-19, a respiratory infection which can result in breathing difficulty and other complications, including death.) to the California Department of Public Health (CDPH). This failure had the potential to result in lack of communication and oversight between the facility and CDPH during an infectious disease (COVID-19) outbreak. 2. […]

  • No harm, potential for more than minimal, widespreadF908Jan 26, 2024

    Based on observation and interviews, the facility failed to maintain the facility's ventilation system in a safe operating condition when the heating, vacuum, air conditioning (HVAC) in the broiler room did not have the required MERV 13 filtration recommended for healthcare settings during a COVID-19 outbreak. (MERV filters reduces up to 75% of large airborne particles including: dust and lint, dust mite debris, pollen, per dander, mold spores, bacteria and virus carriers). This failure had the potential to spread airborne infections during COVID-19 outbreak. Findings: During an observation and concurrent interview on 1/25/24 at 8:09 a.m., accompanied by Maintenance Supervisor (MS), the filter from the HVAC system in the broiler had black dust in the filter spaces dated 9/6/23. […]

  • No harm, potential for more than minimal, patternF584May 1, 2026

    Based on observation, interview, and record review, the facility failed to ensure water temperatures were maintained within a safe range for five of eight sampled residents (Residents 1, 40, 45, 59, and 60) when two Jack-and-[NAME] bathrooms (shared bathrooms with two separate entrances from two different rooms) had faucet sink water temperatures exceeding 120 (degrees) Fahrenheit (a temperature scale used to measure how cold or hot something is).This failure placed Residents 1, 40, 45, 59, and 60 at risk for scald (type of burn caused by contact with hot liquids or steam) injuries.During a record review of Resident 1's admission Record (AR), printed on 4/28/26, the AR indicated Resident 1 was admitted to the facility in March 2026 with diagnosis of Alzheimer's disease (a progressive,… […]

  • No harm, potential for more than minimal, patternF726May 1, 2026

    Based on interview and record review, the facility did not demonstrate competency in dialysis care to provide services for four (Resident 22, Resident 32, Resident 66, and Resident 3) of four dialysis-dependent (dialysis, a type of treatment that helps the body remove extra fluid and waste products from the blood when the kidneys fail) residents in accordance with the facility assessment.This failure did not ensure the licensed nurses' competency and skills were met to provide safe care which could potentially result in dialysis-dependent residents receiving inappropriate care and services.A review of Resident 22's admission Record printed 5/1/26 indicated resident was admitted to the facility on [DATE] with diagnoses that included chronic kidney disease (renal failure), diabetes mellitus… […]

Read 21 findings in full →The most serious and the most recent: 21 of 95 on record.

Every survey on record

FindingsAt actual harm or above

  • May 1, 2026Standard11 findings
  • Jun 20, 2025Standard7 findings
  • Jan 26, 2024Standard11 findings · 1 harm
  • Aug 25, 2022Infection control2 findings
  • Jan 28, 2022Standard6 findings
  • Jan 28, 2021Infection control1 finding
  • Mar 20, 2019Standard2 findings
  • Feb 22, 2018Standard6 findings
Show the 12 earlier surveys
  • Feb 17, 2017Standard7 findings
  • Feb 19, 2016Standard2 findings
  • Oct 16, 2015Complaint1 finding
  • Dec 11, 2014Standard and complaint11 findings
  • May 20, 2014Complaint1 finding
  • Feb 19, 2014Complaint1 finding · 1 harm
  • Oct 23, 2013—8 findings
  • Aug 22, 2013—1 finding
  • Oct 25, 2012—10 findings
  • Oct 12, 2012—1 finding
  • Mar 21, 2012—1 finding
  • Aug 26, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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