Uptown Care Center

In the surveyor’s words

From the most serious findings on record at Uptown Care Center, in the surveyor’s own words.

• Actual harm, isolatedF600Mar 25, 2025

  Based on observations, record review and interviews, the facility failed to ensure two (#1 and #2) of nine residents reviewed for abuse out of 10 sample residents were kept free from physical abuse. Resident #1 admitted to the facility on [DATE] with diagnoses of hemiplegia (paralysis affecting one side of the body) affecting the right dominant side, aphasia (a partial loss of language skills due to brain damage) and nicotine dependence. According to Resident #1's care plan, he had a history of reaching out and grabbing others. […]

• No harm, potential for more than minimal, widespreadF812Aug 25, 2022

  Based on observations, interviews, facility document review, and facility policy review, the facility failed to prepare, distribute, and serve food in accordance with professional standards for food service safety. Specifically, the facility failed to: 1. Ensure a staff member performed hand hygiene after touching her mask/eye wear during pureed food preparation. This had the potential to affect two (Residents #21 and #44) of two residents who were to be served a pureed diet; and 2. Ensure the dishwasher sanitizer concentration was within the required range and failed to test/document the dish machine wash cycle temperature and sanitizer concentration per their policy. This had the potential to affect 71 of 72 residents in the facility who were served food from the kitchen. […]

• No harm, potential for more than minimal, widespreadF885Aug 25, 2022

  Based on interviews, document review, record review, and facility policy review, it was determined that the facility failed to ensure residents, their representatives and families of residents residing in the facility were notified of a confirmed positive COVID-19 result in the facility by 5:00 PM the following calendar day. This had the potential to affect all residents. The facility's Daily Census, dated 08/22/2022, indicated there were 72 active residents. Findings included: A review of the facility's policy titled, Communication During Covid Policy, dated 02/01/2022, revealed, Upon receiving a new Covid positive test result from a care partner or resident, the Administrator or designee will provide communication to Care Partners, Community Partners, Family members, and Residents. […]

• No harm, potential for more than minimal, patternF584Nov 30, 2023

  Based on observations and interviews, the facility failed to provide a comfortable and homelike environment for the residents of the facility on two out of three units. Specifically, the facility failed to ensure: -Residents were provided with hand towels and washcloths; and, -Residents' room windows and electrical outlets were properly maintained. Findings include: I. Lack of washcloths and hand towels in resident rooms A. Observations On 11/27/23 at 10:16 a.m. the following shared rooms had no hand towels and washcloths: -room [ROOM NUMBER], #308 and #312. […]

• No harm, potential for more than minimal, patternF761Nov 30, 2023

  Based on observations and interviews the facility failed to ensure one out of two medication refrigerators stored narcotic medications in accordance with accepted professional standards and that only licensed staff had access to resident-prescribed medications. Specifically, the facility failed to: -Ensure the treatment carts were locked when left unattended; and, -Ensure controlled medications were in a locked storage container permanently secured to the refrigerator. Findings include: I. Facility policy and procedure The Storage of Medications policy and procedure, revised November 2020, was provided by the nursing home administrator (NHA) on 11/28/23 at 1:36 p.m. […]