Upper East Side Rehabilitation And Nursing Center

In the surveyor’s words

From the most serious findings on record at Upper East Side Rehabilitation And Nursing Center, in the surveyor’s own words.

• No harm, potential for more than minimal, isolatedF610May 1, 2026

  Based on interview and record review conducted, the facility did not have evidence that all alleged violations were thoroughly investigated. This was evident for one (1) out of seven (7) residents (Resident #1) reviewed for abuse. Specifically, Resident #1 reported that on 08/20/2025 a middle-aged worker (later identified as Certified Nursing Assistant #1) came into their room to change their brief between the hours of 11:30 PM and midnight and punched them in the face. There was no documented evidence that the facility took measures to facilitate Resident #1's ability to identify the person alleged to have assaulted them.A review of the facility's investigation found that it dismissed the resident's claim that they were assaulted by Certified Nursing Assistant #1 because the facility… […]

• No harm, potential for more than minimal, isolatedF553Jan 23, 2024

  Based on observation, interviews, and record review conducted during the Recertification survey from 1/16/2024 to 1/23/2024, the facility did not ensure a resident's preferences were incorporated in developing care plan goals. This was evident for 1 (Resident #38) of 38 total sampled residents. Specifically, Resident #38 requested chocolate Ensure and was served with vanilla Ensure. The findings are: The facility policy titled Food Preferences dated 10/2021 documented the facility will provide individualized and person-centered care to its residents, ensuring dietary preferences of residents are respected, appropriately accommodated, and align with their nutritional needs. Resident #38 had diagnoses of malnutrition and dementia. […]

• No harm, potential for more than minimal, isolatedF803Jan 23, 2024

  Based on observation, interviews, and record review conducted during the Recertification Survey from 01/16/2024 to 01/23/2024, the facility did not ensure resident menus and dietary preferences were followed. This was evident for 1 (Resident #58) of 38 total sampled residents. Specifically, Resident #58 did not receive food items listed on the tray ticket during mealtime. The findings are: The facility policy titled Tray Ticket Identification and Labeling dated 4/2019 documented resident food trays are accurately identified with the meal, diet type, type of fluid, food likes and dislikes to ensure accurate food delivery and diet to residents. Resident #58 had diagnoses of diabetes mellitus and gastric esophageal reflux disease. […]

• No harm, potential for more than minimal, isolatedF812Jan 23, 2024

  Based on observation, interviews, and record review conducted during the Recertification survey 1/16/2024 to 1/23/2024, the facility did not ensure food was stored in accordance with professional standards for food safety. This was evident for 1 (8th Floor) of 13 resident unit pantries. Specifically, the 8th Floor pantry refrigerator temperature was above 41 degrees Fahrenheit and contained undated and unlabeled melted ice cream in the freezer. The findings are: The facility policy titled Food Storage dated 5/2018 documented refrigeration temperatures are to be maintained at 41 degrees Fahrenheit or less. […]

• No harm, potential for more than minimal, isolatedF925Jan 23, 2024

  Based on observation, record review, and interviews, conducted during the recertification and abbreviated (NY00294833) survey from 1/16/2024 to 1/23/2024, the facility did not maintain an effective pest control program to keep the facility free from pests and rodents. This was evident in 1 (8th Floor) of 13 resident units. Specifically, a live roach was sighted in the 8th Floor pantry refrigerator. The findings are: The facility policy titled Pest Control dated 1/2018 documented an integrated pest control program was established and maintained. On 1/19/2024 at 4:10 PM, a roach approximately 1-inch long was observed running crawling out of the 8th Floor pantry refrigerator as the door was opened. The roach ran into a corner of the pantry and hid. […]