Deficiency Index

University Park Nursing And Rehabilitation Center

Des Moines, Iowa · CCN 165272

35 surveys since 2011, 8 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
151
Surveys
35
Harm or worse
8
Immediate jeopardy
3
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file30/35

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
91
Ownership
For profit - Corporation
Chain
CAMPBELL STREET SERVICES
County
Polk
Medicare-certified since
1996

CMS ratings

Overall
4
Health inspection
3
Staffing
2
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 56 for-profit facilities of 66–99 beds in Iowa.

Last survey on record

Mar 5, 2026

249 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.413.54
Registered-nurse hours per resident day0.64—
Annual nurse turnover97.5%44.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1568.2%E731.8%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 22 of the 151 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F7252×

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

In the surveyor’s words

From the most serious findings on record at University Park Nursing And Rehabilitation Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF760Apr 1, 2021

    Based on clinical record review, policy review, and staff interview, the facility failed to ensure residents were free of significant medication errors for 3 of 22 residents reviewed for medications(Residents #4, #5, and #11), failed to ensure residents received insulin within ordered blood sugar parameters for 1 of 4 residents reviewed for insulin administration(Resident #5), failed to ensure residents received insulin in a timely manner as ordered for 2 of 4 residents reviewed for insulin use(Residents #13 and #14), and failed to ensure a safe system of monitoring blood sugars by having night shift staff obtain blood sugars for the day shift. The following circumstances constituted an Immediate Jeopardy (IJ) to resident health and safety. […]

  • No harm, potential for more than minimal, patternF880Mar 5, 2026

    Based on observations, clinical record review, staff interview, and policy review the facility failed to disinfect a mechanical lift after use between 2 of 2 residents (#37, #55) and failed to use appropriate Personal Protective Equipment (PPE) for Enhanced Barrier Precautions (EBP) and enteric isolation precautions for 2 of 2 residents (#13, #75). The facility reported a census of 74 residents. Findings include:During a continuous observation that began on 3/03/2026 at 6:37 AM, Staff K, Certified Nurse Aide (CNA) transported a mechanical lift from a storage room to Resident #54's room.At 6:40 AM, Staff K transported the mechanical lift from Resident #54's room to Resident #55's room. […]

  • No harm, potential for more than minimal, patternF801Jan 30, 2025

    Based on personnel document review, staff interviews, and facility policy review the facility failed to employ a clinically qualified nutrition professional by not having a certified dietary manager. The facility reported a census of 17 residents. Findings include: On [DATE] a request for documentation from the facility revealed the Dietary Director did not have the required certification. On [DATE] at 12:30 PM the Dietary Director confirmed he had been in the position for 3 weeks and had not completed the certification requirement yet. The Dietary Director stated he had previously held a Serve Safe Certification, but it had expired. The staff stated he was currently enrolled in the necessary coursework to complete the certification. […]

  • No harm, potential for more than minimal, patternF804Jan 30, 2025

    Based on documentation review, staff interviews, and policy review the facility failed to prepare, serve and distribute food in accordance with professional standards. The facility failed to document temperatures of food in the kitchen prior to distribution. The facility reported a census of 76 residents. Findings include: Reviewed the kitchen meal temperature logs for 3 months. 4 meal temperatures out of 90 meals were not recorded in November. 8 meal temperatures out of 93 meals were not recorded in December. 25 meal temperatures out of 78 meals were not recorded in January On 1/29/25 at 12:30 PM the Dietary Director expected that all temperatures would be completed in the kitchen prior to distributing the food to the dining rooms, and completed in the dining rooms prior to serving. […]

  • No harm, potential for more than minimal, patternF812Jan 30, 2025

    Based on observations, staff interviews, and policy review the facility failed to prepare, serve and distribute food in accordance with professional standards. The facility placed cooking utensils on countertops, and delivered drinks uncovered. The facility reported a census of 76 residents. Findings include: Observation on 1/27/25 at 9:45 AM revealed the ice machine had a light pink substance throughout. Continuous observation on 1/28/25 at 9:53 revealed Staff A placed a scraper on a countertop without a barrier during the preparation of pureed meat. During the preparation of mashed potatoes Staff A placed the whisk on the countertop without a barrier. Continuous observation on 1/28/25 at 12:07 PM revealed room tray service initiated. […]

Read 28 findings in full →The most serious and the most recent: 28 of 151 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 5, 2026Standard and complaint4 findings
  • May 7, 2025Complaint2 findings
  • Jan 30, 2025Standard and complaint8 findings
  • Mar 21, 2024Standard3 findings
  • Nov 21, 2023Complaint5 findings
  • Feb 2, 2023Standard and complaint8 findings
  • Nov 10, 2022Complaint3 findings
  • Sep 8, 2022Complaint2 findings
Show the 27 earlier surveys
  • Dec 20, 2021Complaint9 findings
  • Dec 8, 2021Infection control8 findings
  • Jul 12, 2021Standard11 findings
  • Apr 1, 2021Complaint14 findings · 1 harm
  • Dec 3, 2020Complaint3 findings · 2 harm
  • Jul 2, 2020Complaint1 finding · 1 harm
  • Oct 3, 2019Complaint1 finding
  • Jul 18, 2019Standard11 findings
  • Apr 11, 2019Complaint1 finding
  • Jan 28, 2019Complaint1 finding · 1 harm
  • Sep 4, 2018Complaint1 finding
  • Jun 29, 2018Complaint1 finding
  • Apr 5, 2018Standard and complaint5 findings
  • Jan 26, 2017Standard8 findings
  • Jul 6, 2016Complaint3 findings
  • Feb 11, 2016Standard and complaint6 findings
  • Mar 26, 2015Standard6 findings
  • Jan 23, 2015Complaint1 finding
  • Dec 23, 2014Complaint1 finding
  • Jun 4, 2014Complaint3 findings · 1 harm
  • Jun 13, 2013—1 finding
  • Dec 6, 2012Standard6 findings · 1 harm
  • Jul 18, 2012—6 findings · 1 harm
  • Oct 6, 2011—3 findings
  • Apr 18, 2011—3 findings
  • Mar 23, 2011—1 finding
  • Jan 22, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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