Deficiency Index

Umpqua Valley Nursing & Rehabilitation Center

Roseburg, Oregon · CCN 385143

24 surveys since 2010. The first finding at harm level was recorded in 2015.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
162
Surveys
24
Harm or worse
7
Immediate jeopardy
0
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse7

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file20/24

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
118
Ownership
For profit - Corporation
Chain
VOLARE HEALTH
County
Douglas · rural
Medicare-certified since
1979

CMS ratings

Overall
4
Health inspection
3
Staffing
4
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 26 for-profit facilities of 100–127 beds in Oregon.

Last survey on record

Aug 22, 2025

444 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.584.88
Registered-nurse hours per resident day0.57—
Annual nurse turnover42.7%47.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$8,824 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD3170.5%E1125.0%F24.5%
No harm, potential for minimalA—B—C—
CMS’s current file: 44 of the 162 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5521×

    Ensure that residents are fully informed and understand their health status, care and treatments.

In the surveyor’s words

From the most serious findings on record at Umpqua Valley Nursing & Rehabilitation Center, in the surveyor’s own words.

  • Actual harm, isolatedF686Jan 13, 2022

    Based on interview and record review it was determined the facility failed to provide appropriate services to prevent, treat and identify changes in pressure ulcers for 1 of 2 sampled residents (#67) reviewed for pressure ulcers. Resident 67 acquired a pressure ulcer which became severely infected resulting in gas gangrene (a life threatening condition in which a bacterial infection produces toxins that release gas and cause tissue death) and required acute care intervention. Findings include: Resident 67 admitted to the facility in 11/2021 with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • Actual harm, isolatedF689May 25, 2021

    Based on interview and record review it was determined the facility failed to execute fall risk interventions for 1 of 3 residents (#5) reviewed for abuse. Resident 5 experienced a fall and sustained a right proximal humeral fracture (a break in the upper part of the bone in the arm) and experienced increased pain. Findings include: A public complaint was received on 4/30/21 indicating Resident 5 fell out of her/his bed onto the floor during the process of morning resident care. Resident 5 was transported to the emergency room . It was reported there was only one caregiver providing care. Resident 5 admitted to the facility in 2018 with diagnoses including stroke and muscle weakness. […]

  • No harm, potential for more than minimal, widespreadF809Feb 10, 2023

    Based on observation, interview and record review it was determined the facility failed to ensure the time between the start of the evening meal and the start of the breakfast meal did not exceed 14 hours without providing a substantial evening snack and snacks were suitable and available at non-traditional times for 1 of 1 facility, 1 of 3 facility snack refrigerators and 2 of 7 sampled residents (#s 29 and 35) reviewed for food and dining. This placed residents at risk for unmet nutritional needs and hunger. Findings include: 1. A review of the meal service times revealed dinner started at 4:30 PM and breakfast started at 7:30 AM, a span of 15 hours. […]

  • No harm, potential for more than minimal, widespreadF812Feb 10, 2023

    Based on observation, interview and record review it was determined the facility failed to ensure standard food safety practices were followed for 1 of 1 kitchen and 2 of 2 unit refrigerators. This placed residents at risk for food borne illnesses. 1. On [DATE] the documented dinner time for residents began at 4:30 PM. On [DATE] at 3:05 PM the kitchen steam table was observed with cooked food on the steam table line including: whole black beans and a container of pureed green food. Three additional unidentified food containers sat in the steam table covered with foil. On [DATE] at 4:08 PM Staff 38 (Dietary Aide) stated he was the designated cook for dinner and started to prepare the puree foods around 12:30 PM and placed them on the steam table beginning at 1:00 PM. […]

  • No harm, potential for more than minimal, widespreadF812Jan 13, 2022

    Based on observation, interview and record review it was determined the facility failed to ensure the kitchen for 1 of 1 kitchen reviewed. This placed residents at risk for foodborne illness. Findings include: On 1/6/22 at 7:27 AM observations of the kitchen revealed the following: -Staff hand washing sink had rust around drain and hot and cold water nozzle. -Caulking on the back end of the staff hand washing sink had a build up of rust and the caulking was chipping on the back side of the sink. -Chipping paint on left side oven next to the cook stove. -Kitchen appliances including stove burners and deep fryer had dirt/grease build up. […]

Read 27 findings in full →The most serious and the most recent: 27 of 162 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 22, 2025Standard and complaint6 findings
  • May 17, 2024Standard and complaint23 findings
  • Jan 25, 2024Complaint1 finding
  • Feb 10, 2023Standard14 findings
  • Jan 13, 2022Standard10 findings · 1 harm
  • May 25, 2021Complaint3 findings · 1 harm
  • Mar 15, 2021Complaint1 finding
  • Jan 25, 2021Complaint2 findings
Show the 16 earlier surveys
  • Feb 18, 2020Complaint10 findings · 1 harm
  • Oct 10, 2019Complaint3 findings
  • Jul 10, 2019Complaint4 findings
  • Jun 28, 2019Standard14 findings
  • Oct 9, 2018Complaint17 findings · 1 harm
  • Jul 13, 2018Complaint3 findings · 1 harm
  • Jan 24, 2018Standard and complaint13 findings · 1 harm
  • Jan 13, 2017Standard and complaint10 findings
  • Oct 3, 2016Complaint4 findings
  • May 24, 2016Complaint2 findings
  • Mar 11, 2016Standard and complaint7 findings
  • Sep 29, 2015Complaint1 finding · 1 harm
  • Jan 26, 2015Standard and complaint6 findings
  • Jul 19, 2012—1 finding
  • May 4, 2012—6 findings
  • Sep 21, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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