Townsend Park Health and Rehabilitation

In the surveyor’s words

From the most serious findings on record at Townsend Park Health and Rehabilitation, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF814Jul 16, 2026

  Based on observation and interviews, the facility failed to maintain the grease disposal area in a clean and sanitary condition. This failure had the potential to attract flying and crawling pests which could have an adverse effect on the health and safety of the residents. The facility census was 123 residents.Findings include:Observation of the dumpster and grease trap areas with the Registered Dietician (RD) on 07/15/2026 at 11:50 AM revealed a large amount of grease and debris on the ground around the grease receptacle. The RD confirmed the observation and stated she did not know which department was tasked with maintaining the area. […]

• No harm, potential for more than minimal, widespreadF802Apr 27, 2023

  Based on observation, staff interviews, review of the facility's meal schedule, and review of the facility's policy titled, Meal Times, the facility failed to have sufficient dietary staff to assure food was prepared, served, and stored in a sanitary and safe manner. Kitchen cleaning schedules were not implemented due to a lack of sufficient staff to perform these duties, and food preparation, and service equipment was not cleaned and sanitized. Dietary staff failed to cover stored food and discard a stored food item with an expired use by date. Additionally, there was not sufficient dietary staff to ensure resident meals were served as scheduled. […]

• No harm, potential for more than minimal, widespreadF812Apr 27, 2023

  Based on observation, staff interviews, and review of the facility's policies titled, Cleaning and Sanitizing and Storage Areas, the facility failed to keep the kitchen's ovens, food preparation pans, manual can opener, shelves, knife rack, storage bin and kitchen carts clean and sanitized and failed to close stored food items and discard a bread product with an expired use by date. This had the potential to affect 64 residents who consumed food that was prepared from the facility's kitchen. Findings include: Review of the facility's policy titled, Cleaning and Sanitizing, dated [DATE], revealed, It is the intent of this center to clean and sanitize utensils, dishware, pots and pans, workspace, and equipment to minimize the risk of food-borne illnesses. […]

• No harm, potential for more than minimal, patternF730Apr 10, 2025

  Based on record review and interviews, the facility failed to ensure five Certified Nurse Aides (CNA) of five CNAs reviewed received their annual performance evaluation. Failing to ensure CNAs received their annual performance evaluations potentially could cause CNAs to not meet the requirements of their job description and potentially lead to poor resident care. Findings Include: Review of the facility's policy titled, dated 2019, .3.1 HR (Human Resources) Conditions of Employment: Standard of Conduct: Performance Evaluations, revealed, It is the intent of this organization to evaluate its [sic] associates on the performance of essential job functions .The goal of ongoing performance management is to support the associate in understanding the essential functions and responsibilities of… […]

• No harm, potential for more than minimal, patternF600Apr 27, 2023

  Based on staff interview, record review, and review of facility policy titled, Abuse Prohibition, the facility failed to ensure residents were free from physical abuse by another resident for one of one resident (R) 35 reviewed for resident-to-resident altercations and one supplemental resident R57. R35 was the victim of physical abuse perpetrated by R33 on three occasions and R57 was the victim of physical abuse perpetrated by R33 on one occasion. This deficient practice had the potential to affect the safety of all residents in the facility. Findings include: Review of the facility's policy titled, Abuse Prohibition, revised December 2022, revealed . […]