Deficiency Index

Thomas Upham House

Medfield, Massachusetts · CCN 225645

12 surveys since 2011. The first finding at harm level was recorded in 2018.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
40
Surveys
12
Harm or worse
3
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse3

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file9/12

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
42
Ownership
For profit - Corporation
Chain
REHABILITATION ASSOCIATES
County
Norfolk
Medicare-certified since
1994

CMS ratings

Overall
5
Health inspection
4
Staffing
5
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=16, floor 20).

Last survey on record

Nov 20, 2025

354 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.543.91
Registered-nurse hours per resident day0.88—
Annual nurse turnover35.0%40.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD545.5%E545.5%F19.1%
No harm, potential for minimalA—B—C—
CMS’s current file: 11 of the 40 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5801×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6051×

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

In the surveyor’s words

From the most serious findings on record at Thomas Upham House, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF880Oct 18, 2024

    Based on observation, interview, and document review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment, and to help prevent the development and potential transmission of communicable diseases and infections. Specifically, the facility failed to: 1. Maintain a complete and accurate system of surveillance and to analyze their collected surveillance data to identify any trends of actual or potential infections within the facility to validate the effectiveness of their program; 2. For Resident #28, perform COVID-19 rapid antigen testing at the first sign and symptom of COVID-19 in accordance with the standard; 3a. […]

  • No harm, potential for more than minimal, widespreadF801Apr 14, 2021

    Based on record review and staff interviews, the facility failed to designate a person who met the minimum qualifications to serve as a Director of Food and Nutrition Services to ensure the function of the department. The facility dietitian works six to eight hours a week. Findings include: During an interview on 4/13/21 at 10:40 A.M., the Food Service Director (FSD) said he was hired ten months ago as the Food Service Manager (FSM) and cook. The FSM said he is ServSafe certified and has ten years of experience as a cook for his qualifications. […]

  • No harm, potential for more than minimal, widespreadF812Apr 14, 2021

    Based on policy review, observations, staff interviews, and record review, the facility failed to ensure staff: 1) stored food in a safe and sanitary manner (labeled and dated open containers of perishable food, disposed of expired food); 2) monitored the temperature of cooked food at each meal; and 3) properly sanitized and cleaned the thermometer when checking food temperatures to prevent potential foodborne illness in the facility. Findings include: Review of the facility's policy titled Preventing Foodborne Illness-Food Handling, 2001 MED-Pass, revised [DATE], indicated the following: -Food will be stored, prepared, handled and served so that the risk of foodborne illness is minimized. 1. This facility recognizes that the critical factors implicated in foodborne illnesses are: a. […]

  • No harm, potential for more than minimal, patternF605Nov 20, 2025

    Based on record review and interview, the facility failed to ensure for one Resident (#5), out of a total sample of 17 residents, that each resident's drug regimen was free from unnecessary psychotropic medications to promote or maintain the Resident's highest practicable mental, physical, and psychosocial well-being. Specifically, the facility failed to ensure a physician's order for as needed (PRN) Trazodone (antidepressant) contained an indication for use, included a duration and failed to ensure the prescriber reassessed the Resident's condition and documented a clinical rationale for the continued use of PRN Trazodone as required.Findings include:Review of the facility's policies titled Psychotropic Drug Policy, last updated June 2015 and Antipsychotic Medication Use, last revised… […]

  • No harm, potential for more than minimal, patternF658Nov 20, 2025

    Based on observation, record review, and interviews, the facility failed to ensure professional standards of practice were followed for one Resident (#41) from a total sample of 17 residents. Specifically, the facility failed to obtain a physician's order for the use of oxygen therapy (O2) prior to its use.Findings include:Review of the facility's policy titled Oxygen Concentrator, last revised 1/2016, included but was not limited to:-Verify the Physician's order.Review of [NAME] NURSING PROCEDURES, 8th edition, indicated:-verify the practitioner's order for oxygen therapy, because oxygen is considered a medication or therapy and should be prescribedDOCUMENTATION record the date and time of oxygen administration, the type of delivery device, the oxygen flow rate, the patient's vital signs,… […]

Read 20 findings in full →The most serious and the most recent: 20 of 40 on record.

Every survey on record

FindingsAt actual harm or above

  • Nov 20, 2025Standard3 findings
  • Oct 18, 2024Standard7 findings
  • Jul 10, 2023Standard1 finding
  • Apr 14, 2021Standard5 findings
  • Mar 13, 2019Complaint2 findings · 2 harm
  • Mar 20, 2018Standard6 findings · 1 harm
  • Dec 28, 2016Standard6 findings
  • Jun 8, 2015Complaint1 finding
Show the 4 earlier surveys
  • Sep 25, 2014Standard1 finding
  • Jul 18, 2013—3 findings
  • May 8, 2012—2 findings
  • Jul 14, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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