The Timbers of Cass County

In the surveyor’s words

From the most serious findings on record at The Timbers of Cass County, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Jan 8, 2026

  Based on observation, interview, and record review, the facility failed to maintain best practices in the food service area resulting in the potential to spread food borne illness to all residents that consume food from the kitchen. Findings include: On 1/6/26 at 10:42AM, three boxes of nutritional supplements (chocolate, vanilla, strawberry) were found in the walk-in cooler with each box containing 24 to 36 cartons. Further review of the boxes found the strawberry box with a facility date of 11/18/25 and the chocolate and vanilla boxes with a facility date of 12/17/25. An interview at this time with Dietary Supervisor (DS) Q found that the dates on the boxes are usually the date the boxes are pulled from the freezer. […]

• No harm, potential for more than minimal, widespreadF880Jan 8, 2026

  Based on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP), resulting in the potential for increased risk of respiratory infection among all residents in the facility.Findings include:On 1/6/26 at 1:25 PM, an interview with Maintenance Supervisor C, regarding the facilities Water Management Plan, found that the facility flushes water fixtures weekly to help remove stagnant water. When asked if the facility measures disinfection levels in the water, MS C stated he has a water strip test he does monthly that indicates levels of free chlorine and other factors within the water. […]

• No harm, potential for more than minimal, widespreadF812Oct 31, 2024

  Based on observation and interview, the facility failed to: 1. Properly label/date and securely store food product once opened or prepared; 2. Discard expired food items; and 3. ensure cleanliness of food and non-food contact surfaces. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected all residents who consume food/supplement from the kitchen and from nourishment room refrigerators/freezers. Findings include: An initial kitchen/food service tour was conducted on [DATE] beginning at 9:35 AM with Dietary Supervisor (DS) Z. […]

• No harm, potential for more than minimal, widespreadF812Oct 11, 2023

  Based on observation, interview, and record review the facility failed to: 1. Ensure general cleaning and general repair of the kitchen; 2. Clean food and non-food contact surfaces to sight and touch; 3. Maintain an environment free from pests; 4. Properly store food product; and 5. Ensure a convenient number of hand sinks in the kitchen. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 93 residents who consume food from the kitchen. Findings include: 1. During the initial tour of the kitchen, at 9:55 AM on 10/9/23, it was observed that the perimeter floor juncture of the walk-in cooler, as well as the area around the wheels of the storage racks, were found with an accumulation of crumb and black spotted debris. […]

• No harm, potential for more than minimal, widespreadF880Oct 12, 2022

  This deficiency has Three (3) Deficiency Practice Statements Deficient Practice Statement #1 Based on observation, interview, and record review, the facility failed to effectively maintain clean laundry transportation cart covers effecting 93 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and reduced infection control. Findings include: On 10/05/22 at 08:56 A.M., Laundry Aide E was observed transporting a clean linen laundry transportation cart, within the Evergreen Way corridor. […]