The Springs of Avalon
West Memphis, Arkansas · CCN 045217
29 surveys since 2011, 2 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 122
- Surveys
- 29
- Harm or worse
- 2
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 85
- Ownership
- For profit - Limited Liability company
- Chain
- THE SPRINGS ARKANSAS
- County
- Crittenden
- Medicare-certified since
- 1993
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 3
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 67 for-profit facilities of 66–99 beds in Arkansas.
Last survey on record
Feb 27, 2025
620 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.23 | 3.83 |
| Registered-nurse hours per resident day | 0.31 | — |
| Annual nurse turnover | 56.3% | 46.9% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $8,416 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D416.7% | E1875.0% | F28.3% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6893×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F6772×
Provide care and assistance to perform activities of daily living for any resident who is unable.
- F6842×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F6922×
Provide enough food/fluids to maintain a resident's health.
In the surveyor’s words
From the most serious findings on record at The Springs of Avalon, in the surveyor’s own words.
- Actual harm, isolatedF600Aug 13, 2026
Based on interviews, record review, and facility policy review, it was determined that the facility failed to a keep a resident free from physical abuse for one (Resident #75) of one resident reviewed for resident-to-resident altercations. Specifically, Resident #75 was physically assaulted by Resident #97, after Resident #97 did not receive indicated medication for dementia and delusions. The findings include: Resident #75 A review of the admission Record revealed that the facility admitted Resident #75 on 05/17/2024, with diagnoses that included dementia, malnutrition, anorexia, depression, anxiety, insomnia, restlessness and agitation, altered mental status, and muscle weakness and atrophy. […]
- No harm, potential for more than minimal, widespreadF812Feb 2, 2024
37634 Based on observation and interview, the facility failed to ensure foods stored in the dry storage area refrigerator, and freezer were covered, sealed and dated to decrease the potential for food borne illness for residents who received meals from 1 of 1 kitchen, failed to ensure foods were dated the day received to assure first in, first out usage to prevent potential for food bone illness, kitchen wall and door frames, ceiling tiles; expired food items were promptly removed from stock to prevent potential food borne illness for residents who received meal trays from I of I kitchen, kitchen vents were cleaned to provide a sanitary environment for food preparation, floors, dish washer and kitchen walls, door frames and baseboards were free of rotten wood, chipped floor tiles, chipped… […]
- No harm, potential for more than minimal, widespreadF812Oct 28, 2022
Based on observation and interview, the facility failed to ensure food items stored in the refrigerator and/or freezer were covered and sealed; dietary staff washed their hands before handling clean equipment or food items; and hot foods were maintained at or above 135 degrees Fahrenheit on the steam table while awaiting service to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen and the ice machine was maintained in a clean and sanitary condition to prevent potential contamination of residents' beverages for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 69 residents who received meals from the kitchen (total census: 72), as documented on a list provided by the Dietary Supervisor on 10/25/2022. […]
- No harm, potential for more than minimal, widespreadF812Jul 9, 2021
Based on observation and interview, the facility failed to ensure kitchen employees washed their hands before handling clean equipment or food items, failed to ensure beverage cups were stored in a sanitary manner, on the secure unit, failed to ensure 1 of 1 ice machine was maintained in a clean condition, failed to ensure food items stored in the freezer and /or refrigerator were covered or sealed; failed to ensure kitchen floor and doors and window frames were clean and sanitary; failed to ensure hot food items were maintained at or above 135 degrees Fahrenheit on the counter while awaiting the meal service, to prevent potential cross contamination and or food borne illnesses for residents who received meal from 1 on 1 kitchen. […]
- No harm, potential for more than minimal, patternF689Feb 27, 2025
Based on observations, interviews, and record review the facility failed to provide a smoking apron for 3 (Resident #44, Resident #6, Resident #45) of 4 residents on the secured unit who smoked. The findings are: A review of the facility policy Smoking Policy-Resident with a revision date of July 2024, indicated 7. The staff shall consult with the attending physician and the director of nursing services to determine if safety restrictions need to be placed on a resident's smoking privileges based on the Safe Smoking Evaluation. 8. A resident's ability to smoke safely will be re-evaluated quarterly, upon a significant change (physical or cognitive) and as determined by the staff. 9. […]
Read 21 findings in full →The most serious and the most recent: 21 of 122 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 13, 2026Standard2 findings · 1 harm
- Feb 27, 2025Standard and complaint6 findings
- May 22, 2024Complaint2 findings
- Feb 2, 2024Standard and complaint11 findings
- Oct 28, 2022Standard7 findings
- May 20, 2022Complaint2 findings
- Mar 25, 2022Complaint1 finding
- Dec 2, 2021Complaint1 finding
Show the 21 earlier surveys
- Oct 20, 2021Complaint1 finding
- Jul 9, 2021Standard10 findings
- Nov 5, 2020Complaint2 findings
- Sep 18, 2020Complaint3 findings
- Jan 17, 2020Standard7 findings
- May 10, 2019Complaint1 finding
- Dec 21, 2018Standard and complaint6 findings
- Feb 2, 2018Standard5 findings
- Oct 19, 2017Complaint3 findings
- Oct 28, 2016Standard5 findings
- Aug 24, 2016Complaint1 finding
- Aug 21, 2015Standard5 findings
- Nov 19, 2014Complaint1 finding · 1 harm
- Oct 16, 2014Standard9 findings
- Mar 26, 2014Complaint1 finding
- Jan 29, 2014—1 finding
- Nov 8, 2013—3 findings
- Mar 8, 2013—5 findings
- Sep 21, 2012—7 findings
- Dec 9, 2011—2 findings
- Oct 21, 2011Standard12 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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