Deficiency Index

The Springs Healthcare Center at the Carlotta

Palm Desert, California · CCN 555226

30 surveys since 2011. The first finding at harm level was recorded in 2024.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
96
Surveys
30
Harm or worse
1
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file19/30

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
59
Ownership
For profit - Limited Liability company
Chain
ASPEN SKILLED HEALTHCARE
County
Riverside
Medicare-certified since
1986

CMS ratings

Overall
5
Health inspection
4
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 252 for-profit facilities with fewer than 66 beds in California.

Last survey on record

Jan 28, 2026

285 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.604.36
Registered-nurse hours per resident day0.51—
Annual nurse turnover45.0%36.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG14.2%H—I—
No harm, potential for more than minimalD2083.3%E312.5%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 24 of the 96 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

In the surveyor’s words

From the most serious findings on record at The Springs Healthcare Center at the Carlotta, in the surveyor’s own words.

  • Actual harm, isolatedF686Jun 27, 2024

    Based on interview and record review, the facility failed to provide treatment and services consistent with the professional standards of practice, to prevent progression of pressure injuries (PI-damage to the skin and underlying tissue due to prolonged pressure) for two of three sampled residents (Residents 1 and 2) when: 1. For Resident 2, a consistent weekly skin assessment was not completed to evaluate the changes in the resident's redness to the coccyx identified on admission. In addition, the facility failed to initiate treatment for Resident 2's redness to the coccyx upon admission. These failures resulted in Resident 2's coccyx (tailbone) redness to worsen into a Stage 3 pressure injury (full thickness tissue loss). 2. […]

  • No harm, potential for more than minimal, patternF812Jun 6, 2025

    Based on observation, interview, and record review, the facility failed to maintain a sanitary environment, store, and prepare food in accordance with professional standards for food service safety when: 1. Multiple large plastic pans stacked in the storage rack were wet; and 2. Four containers of five pounds (lbs - a unit of measurement) low fat cottage cheese were stored in the refrigerator beyond the use-by-date. These failures had the potential to result in cross contamination (bacteria were unintentionally tranferred from one substance or object to another with harmfull effect) and foodborne illnesses (illnesses that result from ingesting contaminated food) for 40 of 40 medically compromised residents who received food from the kitchen. Findings: 1. […]

  • No harm, potential for more than minimal, patternF814Jun 6, 2025

    Based on observation, interview, and record review, the facility failed to dispose of garbage and refuse properly when one re-cycle dumpster lid was widely open, bags of trash were piled and was overflowing one trash container causing the lid not to close, and multiple debris and trash were on the ground. This failure had the potential to attract pests and rodents that can be a source of communicable diseases. Findings: On June 3, 2025, at 11:36 a.m., a concurrent observation and interview was conducted with the Dietary Manager (DM), during inspection of the outside garbage storage area. […]

  • No harm, potential for more than minimal, patternF880Jun 6, 2025

    Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented for four of 40 residents reviewed (Residents 17, 92, 11 and 195), when: 1a. For Resident 17, on Enhanced Barrier Precaution (EBP - an infection control precaution using the Protective Personal Equipment (PPE) such as gown and gloves during high contact resident care activities) the Physical Therapist (PT- healthcare professional who helps individuals improve their movement and functions through various therapies) did not wear the proper PPE when transferring Resident 17 from the wheelchair to the bed; 1b. For Resident 92, on EBP, the Certified Nursing Assistant (CNA) did not wear proper PPE when providing care and changing bed linens; 2. […]

  • No harm, potential for more than minimal, isolatedF880Jan 28, 2026

    Based on observation, interview, and record review, the facility failed to ensure staff were wearing the N95 Respirator (a tight fitting disposable mask that filters out at least 95% of airborne particles including virus') they were approved to wear during Fit Testing (testing that determines the exact make and model of the N95 mask to be worn) for two out of three staff.This failure had the potential for the spread of COVID-19 (A contagious virus spread through respirator droplets) to other residents and staff in the facility. Findings: On January 28, 2026, at 10:05 a.m., an observation of a sign at the facility entrance indicated, . (The facility) currently (has) Covid cases in the building .we ask that you wear a mask during your visit . […]

Read 20 findings in full →The most serious and the most recent: 20 of 96 on record.

Every survey on record

FindingsAt actual harm or above

  • Jan 28, 2026Complaint1 finding
  • Dec 15, 2025Complaint1 finding
  • Aug 19, 2025Complaint1 finding
  • Jun 6, 2025Standard6 findings
  • May 15, 2025Complaint1 finding
  • Jun 27, 2024Complaint1 finding · 1 harm
  • Jun 18, 2024Complaint2 findings
  • May 2, 2024Standard5 findings
Show the 22 earlier surveys
  • Jan 19, 2024Complaint2 findings
  • Aug 10, 2023Complaint1 finding
  • Feb 3, 2023Standard3 findings
  • Jan 25, 2023Complaint1 finding
  • Jun 6, 2022Complaint1 finding
  • Mar 7, 2022Complaint1 finding
  • Oct 24, 2019Standard5 findings
  • Nov 29, 2018Standard8 findings
  • Dec 14, 2017Standard8 findings
  • Jan 11, 2017Standard2 findings
  • Oct 11, 2016Complaint1 finding
  • Jan 8, 2016Standard3 findings
  • Feb 20, 2015Standard8 findings
  • Sep 25, 2014Complaint2 findings
  • Jul 2, 2014Complaint1 finding
  • Mar 3, 2014Complaint1 finding
  • Feb 28, 2014Standard5 findings
  • Dec 31, 2013—1 finding
  • Nov 18, 2013—1 finding
  • Feb 8, 2013—12 findings
  • Feb 9, 2012—3 findings
  • Mar 24, 2011—8 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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