Deficiency Index

The Rio at Mission Trails

San Antonio, Texas · CCN 676297

65 surveys since 2012, 12 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
273
Surveys
65
Harm or worse
12
Immediate jeopardy
10
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy10

Findings at the most serious level CMS records.

Beyond CMS’s monthly file52/65

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
124
Ownership
Government - Hospital district
Chain
CREATIVE SOLUTIONS IN HEALTHCARE
County
Bexar
Medicare-certified since
2011

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 104 government-run facilities of 100–127 beds in Texas.

Last survey on record

Jun 23, 2026

139 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.713.25
Registered-nurse hours per resident day0.25—
Annual nurse turnover97.2%48.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$153,825 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ38.8%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2367.6%E617.6%F—
No harm, potential for minimalA—B25.9%C—
CMS’s current file: 34 of the 273 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8424×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F5852×

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  • F6092×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6412×

    Ensure each resident receives an accurate assessment.

In the surveyor’s words

From the most serious findings on record at The Rio at Mission Trails, in the surveyor’s own words.

  • Immediate jeopardy, patternF684Jan 24, 2023

    Based on observation, interview, and record review the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for 1 of 8 residents (Resident #1) reviewed for treatment and services. The facility failed to ensure Resident #1 received skin care, showers/baths, ostomy care and wound care including weekly skin assessments, weekly wound measurements to the following wounds: -pressure ulcer to sacrum -pressure ulcer to left heel -pressure ulcer to right buttocks -pressure ulcer to right ankle -shear injury to right posterior thigh -shear injury to left posterior thigh -shear injury to right posterior flank -shear injury to right lower back Resident #1 suffered symptoms of anxiety… […]

  • Immediate jeopardy, patternF835Jan 24, 2023

    Based on interview and record review, the facility failed to be administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident for 1 of 8 Residents (Resident #1) reviewed for quality of care, in that; The facility failed to ensure Resident #1 was appropriately placed in the nursing facility when he had a history of personal care and wound care refusals and uncontrolled pain and failed to promptly discharge Resident #1 when his continued refusals of personal hygiene, assessments and wound care prevented appropriate treatment of his medical conditions and resulted in sepsis, infestation of insects including maggots, gnats and flies and death. […]

  • Immediate jeopardy, isolatedF600Feb 24, 2025

    Based on observation, interview, and record review, the facility failed to ensure each resident was free from neglect for 1 of 5 Residents (Residents #1) reviewed for neglect. During a capping trial on [DATE], Resident #1 was not monitored, and no staff were physically present in her room. Resident #1 became unresponsive and had to be transported to the ER for treatment. The facility did not have a policy/procedure in place for capping trials at the time of the incident. Resident #1 died at the hospital on [DATE]. This failure resulted in an IJ on [DATE] at 5:00 PM. […]

  • Immediate jeopardy, isolatedF695Feb 24, 2025

    Based on observation, interview, and record review, the facility failed to ensure that a resident who needs respiratory care, including tracheostomy care and tracheal suctioning, is provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, the residents' goals and preferences for 1 of 5 Residents (Residents #1) reviewed for respiratory care. During a capping trial on [DATE], Resident #1 was not monitored, and no staff were physically present in her room. Resident #1 became unresponsive and had to be transported to the ER for treatment. The facility did not have a policy/procedure in place for capping trials at the time of the incident. Resident #1 died at the hospital on [DATE]. This failure resulted in an IJ on [DATE] at 5:00 PM. […]

  • Immediate jeopardy, isolatedF925Jun 20, 2024

    Based on observation, interview, and record review, the facility failed to maintain an effective pest control program to keep the facility free from pests for 3 of 7 residents (Resident #1, Resident #2 and Resident #5) reviewed for pest control, in that: The facility failed to ensure an effective pest control program was in place to keep flies out of resident rooms resulting in an infestation of maggots in Resident #1's left heel wound. On 05/30/2024 at 5:16 p.m., an Immediate Jeopardy (IJ) was identified. […]

Read 32 findings in full →The most serious and the most recent: 32 of 273 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 4, 2026Complaint1 finding
  • Jun 23, 2026Complaint2 findings
  • May 7, 2026Complaint2 findings
  • Apr 17, 2026Complaint2 findings
  • Apr 7, 2026Complaint1 finding
  • Mar 25, 2026Standard9 findings
  • Mar 19, 2026Complaint2 findings
  • Apr 10, 2025Complaint2 findings
Show the 57 earlier surveys
  • Feb 24, 2025Complaint2 findings · 2 harm
  • Dec 18, 2024Standard6 findings
  • Nov 21, 2024Complaint1 finding
  • Jul 14, 2024Complaint3 findings
  • Jun 20, 2024Complaint1 finding · 1 harm
  • Nov 15, 2023Standard1 finding
  • Jan 24, 2023Complaint3 findings · 2 harm
  • Jan 4, 2023Complaint1 finding
  • Sep 23, 2022Standard and complaint2 findings
  • Dec 29, 2021Complaint2 findings
  • Jun 30, 2021Standard15 findings
  • Jun 17, 2021Complaint2 findings
  • Feb 26, 2021Infection control5 findings
  • Feb 3, 2021Complaint1 finding
  • Jan 28, 2021Complaint1 finding
  • Jan 6, 2021Complaint1 finding
  • Nov 6, 2020Infection control2 findings
  • Nov 1, 2020Infection control4 findings · 3 harm
  • Oct 1, 2020Infection control2 findings
  • Jun 26, 2020Complaint1 finding
  • Jun 25, 2020Complaint2 findings
  • Feb 20, 2020Complaint1 finding
  • Jan 10, 2020Complaint4 findings
  • Sep 20, 2019Standard8 findings
  • Mar 8, 2019Complaint13 findings
  • Sep 21, 2018Standard11 findings
  • Jul 27, 2018Complaint7 findings
  • Apr 26, 2018Complaint1 finding
  • Nov 30, 2017Complaint2 findings
  • Oct 6, 2017Complaint1 finding
  • Aug 25, 2017Standard12 findings
  • Jul 28, 2017Complaint1 finding
  • Jun 15, 2017Complaint4 findings
  • Nov 3, 2016Complaint5 findings
  • Oct 7, 2016Complaint1 finding
  • Sep 15, 2016Standard and complaint23 findings
  • Jul 20, 2016Complaint5 findings
  • May 26, 2016Complaint1 finding
  • Feb 24, 2016Complaint3 findings
  • Nov 20, 2015Complaint2 findings
  • Sep 25, 2015Standard9 findings
  • Jun 26, 2015Complaint3 findings
  • Apr 2, 2015Complaint3 findings
  • Feb 12, 2015Complaint4 findings
  • Aug 18, 2014Standard14 findings
  • Jul 16, 2014Complaint1 finding
  • Apr 22, 2014Complaint4 findings · 4 harm
  • Mar 20, 2014Complaint3 findings
  • Jan 28, 2014—1 finding
  • Sep 20, 2013—18 findings
  • Feb 13, 2013—1 finding
  • Sep 26, 2012—2 findings
  • Sep 7, 2012—17 findings
  • Jul 19, 2012—2 findings
  • May 23, 2012—2 findings
  • Jan 17, 2012—3 findings
  • Jan 4, 2012—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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