Deficiency Index

The Redwoods, A Community of Seniors

Mill Valley, California · CCN 555826

22 surveys since 2010. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
120
Surveys
22
Harm or worse
9
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse9

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file14/22

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
58
Ownership
Non profit - Corporation
Chain
Independent
County
Marin
Medicare-certified since
2005

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 71 not-for-profit facilities with fewer than 66 beds in California.

Last survey on record

May 22, 2026

171 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.654.85
Registered-nurse hours per resident day0.53—
Annual nurse turnover40.4%28.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$103,054 across 2 penalties
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG48.3%H—I—
No harm, potential for more than minimalD1939.6%E1531.3%F1020.8%
No harm, potential for minimalA—B—C—
CMS’s current file: 48 of the 120 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F7614×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

In the surveyor’s words

From the most serious findings on record at The Redwoods, A Community of Seniors, in the surveyor’s own words.

  • Actual harm, isolatedF880Jul 29, 2025

    Based on interviews and record reviews, the facility failed to ensure one resident (Resident 1) received treatment and care in accordance with the facility's Infection Control policy for influenza (flu- an illness caused by a virus [a germ] that is spread from person to person) when: Licensed Nurses (LNs) did not notify Resident 1's doctor (MD) that Resident 1 had symptoms of the flu and a report of Resident 1had been exposed to a family member who tested positive for flu; LNs did not notify the MD the facility ran out of flu tests; LNs did not place Resident 1 on droplet precautions (measures implemented to prevent the spread of infection when a person who is infected with a pathogen [germs that cause disease] coughs, sneezes, or talks);These failures resulted in Resident 1's… […]

  • Actual harm, isolatedF689Jul 12, 2024

    Based on observation, interview and record review, the facility failed to ensure two of fourteen sampled residents (Resident 34 and Resident 190) at risk for falls, were provided with supervision (visual checks) by direct care staff and had effective revisions and implementation of their nursing care plans to prevent further falls to keep them safe. Facility policies on safety and management of falls were not followed. As a result, Resident 190 suffered two falls with major injuries, consisting of hip fractures, at the facility, and one fall with no injuries. This caused severe pain to Resident 190 and may have contributed to her death, just 7 days after her last fall with major injury. […]

  • Actual harm, isolatedF689Sep 27, 2023

    Based on interviews and record reviews, the facility failed to 1. provide supervision and assistance for a toileting needs for one out of two sampled residents (Resident 4). 2. ensure the pharmacist conduct a medication regimen review (MRR, a review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions) for fall to prevent avoidable accidents or falls. These failures led to Resident 4 ' s unwitnessed fall that resulted to hospitalization due to left leg severe pain. […]

  • Actual harm, isolatedF726May 25, 2023

    Based on observation, interview and record review, the facility failed to provide sufficient nursing staff with appropriate competencies and skills to supervise and adequately care for one of 3 sampled resident ' s (Resident 1), when Resident 1, who had Dementia (memory loss) was reminded by staff to call for assistance with transfers resulting in falls and a fractured right femur (thigh bone). Findings: During a review of Resident 1 ' s Profile Face Sheet, on 3/30/23, Resident 1 ' s Face Sheet, indicated, diagnosis of Dementia. During an interview on 3/30/23 at 2:20 p.m., with DON, she stated, she was aware Resident 1 had fallen and this was Resident 1 ' s second fall within one month. Both falls occurred in the bathroom where Resident 1 was found on the floor calling for help. […]

  • Actual harm, isolatedF686Feb 18, 2022

    Based on observation, interview and record review, the facility failed to assess, prevent, and treat a wound for one of thirteen residents (Resident 14) when the facility admitted Resident 14 with right shoulder Anti-subluxation brace/sling (a medical device intended to protect the shoulder joint from partial dislocation cause by caused by paralysis or injury in the shoulder joint capsule), and no weekly skin assessment was done. This failure resulted in Resident 14 developing a wound inside her right armpit with infection, and there was no current wound assessment and wound care order from the Physician. Findings: During a review of Resident 14's medical record, the facility admitted Resident 14 on 12/30/21. […]

Read 27 findings in full →The most serious and the most recent: 27 of 120 on record.

Every survey on record

FindingsAt actual harm or above

  • May 22, 2026Standard11 findings
  • Aug 19, 2025Complaint1 finding
  • Jul 29, 2025Complaint2 findings · 1 harm
  • Apr 23, 2025Complaint1 finding
  • Jul 12, 2024Standard and complaint12 findings · 1 harm
  • Sep 27, 2023Complaint2 findings · 1 harm
  • May 25, 2023Complaint1 finding · 1 harm
  • Feb 18, 2022Standard and complaint14 findings · 2 harm
Show the 14 earlier surveys
  • Apr 13, 2021Infection control1 finding
  • Jan 23, 2020Complaint1 finding
  • Nov 25, 2019Standard and complaint6 findings
  • Dec 19, 2018Standard and complaint10 findings · 2 harm
  • Dec 26, 2017Standard2 findings
  • Dec 20, 2016Standard6 findings · 1 harm
  • Nov 20, 2015Standard6 findings
  • May 29, 2015Complaint1 finding
  • Nov 17, 2014Standard9 findings
  • Nov 7, 2013—8 findings
  • Oct 12, 2012—4 findings
  • May 30, 2012—1 finding
  • Oct 14, 2011—4 findings
  • Sep 10, 2010—17 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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