Deficiency Index

The Pines Nursing and Rehabilitation Center

Hot Springs, Arkansas · CCN 045243

29 surveys since 2011, 9 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
114
Surveys
29
Harm or worse
9
Immediate jeopardyall corrected before survey
9
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy9

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file25/29

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
125
Ownership
For profit - Limited Liability company
Chain
SOUTHERN ADMINISTRATIVE SERVICES
County
Garland
Medicare-certified since
1994

CMS ratings

Overall
4
Health inspection
3
Staffing
4
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 85 for-profit facilities of 100–127 beds in Arkansas.

Last survey on record

Apr 2, 2025

586 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.043.91
Registered-nurse hours per resident day0.48—
Annual nurse turnover48.4%49.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$13,863 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ16.7%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD320.0%E960.0%F213.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 15 of the 114 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7602×

    Ensure that residents are free from significant medication errors.

  • F8032×

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5801×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6231×

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

In the surveyor’s words

From the most serious findings on record at The Pines Nursing and Rehabilitation Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF760Aug 29, 2024

    Based on observation, record review, and interview, the facility failed to ensure residents were free from significant medication errors related to insulin administration for 1 (Resident #1) of 3 residents reviewed for newly admitted residents. Specifically, Resident #1 was admitted to a local hospital on 7/19/2024 due to a fall and left upper extremity pain. While at the hospital, the resident was diagnosed with left upper extremity thrombosis and had a necrotic ulcer on the left elbow, which was debrided at the hospital. On 07/31/2024, Resident #`1 was admitted to the nursing home facility with an order for continued anticoagulation (blood thinner) therapy. The resident's nursing home admission diagnosis was embolism or thrombosis of the arteries in the upper extremity. […]

  • No harm, potential for more than minimal, widespreadF812Apr 2, 2025

    Based on observation, record review, interview, and facility policy review, the facility failed to ensure expired food items and leftover food items were promptly removed and/or discarded on or before the expiration or use by date, dietary staff washed their hands between dirty and clean tasks and before handling clean equipment, and hot food items were maintained at above 135 degrees Fahrenheit on the steam table while awaiting meal service for 1 of 1 meals observed. The findings are: 1. On [DATE] at 10:34 AM, Dietary [NAME] (DC) #4 was wearing gloves on his hands when he deboned seven (7) servings of chicken thighs and emptied them into a blender to ground. He brushed spilled pieces of meat crumbs from the counter into his gloved hands, contaminating the gloves. […]

  • No harm, potential for more than minimal, widespreadF812Feb 23, 2024

    Based on observation and interview, the facility failed to ensure dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen, failed to ensure the ice machine was maintained in clean and sanitary condition to prevent contamination of airborne particles, failed to ensure food items stored in the refrigerator or freezer were sealed, labeled and dated, failed to ensure foods were dated the day received to assure first in, first out usage to prevent potential for food bone illness, failed to ensure expired food items were promptly remove/discarded by the expiration or use by dates, and failed to ensure kitchen floors and kitchen walls were free of stains and chips. […]

  • No harm, potential for more than minimal, patternF584Jul 30, 2026

    Based on observations, interviews, facility document review, the facility failed to ensure a sanitary homelike environment for one of one dining area for all residents that occupy the dining area. Based on observations, interviews, and facility document review, the facility failed to ensure a sanitary homelike environment for one of one dining area for all residents that occupy the dining area. The findings include: During the Resident Council session on 07/29/2026 at 9:30 AM, Resident # 50 stated to this surveyor the air intake vent in the dining area was gross and molded. […]

  • No harm, potential for more than minimal, patternF693Jul 30, 2026

    Based on observation, record review and interview, the facility failed to ensure enteral feeding bags were labeled appropriately for two (Resident #41 and Resident #81) of three residents reviewed.The findings include:Resident #41:During an observation on 07/27/2026 at 11:55 AM, Resident #41 was sitting in a [brand name] chair, awake, with the head leaned back at an angle. Licensed Practical Nurse (LPN) #3 pushed a feeding pump into the room that was covered with a white pillowcase. LPN #3 was asked to remove the pillowcase. There a was an enteral feeding bag with a brown liquid inside. The enteral bag had, 50/ml) (per/milliliters) [LPN #4 initials] written on the posterior side of the bag. […]

Read 28 findings in full →The most serious and the most recent: 28 of 114 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 30, 2026Standard7 findings
  • Apr 2, 2025Standard4 findings
  • Aug 29, 2024Complaint3 findings · 1 harm
  • Feb 23, 2024Standard4 findings
  • Dec 9, 2022Standard4 findings
  • Dec 3, 2021Complaint1 finding
  • Aug 20, 2021Standard8 findings
  • Jun 30, 2020Infection control1 finding
Show the 21 earlier surveys
  • Feb 14, 2020Standard9 findings
  • Dec 17, 2019Complaint3 findings · 1 harm
  • Oct 25, 2019Complaint1 finding · 1 harm
  • Sep 27, 2019Complaint1 finding
  • Jun 19, 2019Complaint1 finding
  • Mar 7, 2019Complaint2 findings · 2 harm
  • Jan 11, 2019Standard9 findings
  • Aug 15, 2018Complaint1 finding
  • Jan 4, 2018Complaint1 finding
  • Dec 22, 2017Standard3 findings
  • Oct 28, 2016Standard4 findings
  • Dec 4, 2015Standard2 findings
  • Jun 25, 2015Complaint1 finding
  • Apr 7, 2015Complaint2 findings
  • Jan 22, 2015Standard4 findings
  • Apr 25, 2014Standard4 findings
  • Jul 26, 2013—3 findings
  • May 8, 2013—1 finding
  • Aug 31, 2012—25 findings · 2 harm
  • Aug 25, 2011—3 findings
  • Aug 4, 2011—2 findings · 2 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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