Deficiency Index

The Parks at Garland Healthcare and Rehab

Garland, Texas · CCN 676039

31 surveys since 2010, 8 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
74
Surveys
31
Harm or worse
8
Immediate jeopardy
4
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records. 1 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file22/31

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
132
Ownership
For profit - Limited Liability company
Chain
PRIORITY MANAGEMENT
County
Dallas
Medicare-certified since
2004

CMS ratings

Overall
4
Health inspection
4
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 209 for-profit facilities with 128 or more beds in Texas.

Last survey on record

Apr 10, 2026

213 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.133.26
Registered-nurse hours per resident day0.71—
Annual nurse turnover44.3%55.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$10,345 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ416.7%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1145.8%E937.5%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 24 of the 74 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F9252×

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5651×

    Honor the resident's right to organize and participate in resident/family groups in the facility.

In the surveyor’s words

From the most serious findings on record at The Parks at Garland Healthcare and Rehab, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF600Dec 7, 2023

    Based on observation, interview, and record review, the facility failed to ensure the resident was free from abuse for 1 (Resident #16) of 3 residents reviewed for abuse. The facility failed to protect Resident #16 from physical abuse. Resident #16 was pushed off of his bed, onto the floor by CNA J during incontinence care on 11/29/23. The non compliance was identified as PNC. The Immediate Jeopardy (IJ) began on 11/29/23 and ended on 11/29/23. The facility had corrected the noncompliance before the survey began. These failures could place residents at risk for abuse and could lead to serious injury, serious harm, serious impairment, pain, and/or mental anguish. […]

  • Immediate jeopardy, isolatedF580Jul 22, 2023

    Based on interview and record review, the facility failed to consult the resident's physician when there was a significant change in the resident's physical, mental or psychosocial status for one (Resident #1) of five residents reviewed for resident rights. 1. The facility failed to ensure Resident #1's physician was notified of a critical CMP (comprehensive metabolic panel) lab with a glucose with a reading of 480. 2. The facility failed to notify Resident #1's physician, when her blood sugar reading was 453 on 07/01/23 and out of parameters. On 07/21/23 an Immediate Jeopardy (IJ) was identified. […]

  • Immediate jeopardy, isolatedF684Jul 22, 2023

    Based on interview and record, the facility failed to provide treatment and care in accordance with professional standards of practice, the comprehensive resident-centered care plan for one (Resident #1) of three residents reviewed for quality of care. 1. The facility failed to assess and intervene for a potential change in condition or decline when Resident #1's had a critical CMP (comprehensive metabolic panel) lab with a glucose with a reading of 480. 2. The facility failed to ensure that when Resident #1's blood sugar was 453, that the physician was notified and it wss unclear if the resident received insulin. On 07/21/23 an Immediate Jeopardy (IJ) was identified. […]

  • Immediate jeopardy, isolatedF773Jul 22, 2023

    Based on interview and record, the facility failed to promptly notify the ordering physician, physician assistant or nurse practitioner of laboratory results that fall outside of clinical reference ranges in accordance with facility policies and procedures for one (Resident #1) of three residents reviewed for quality of care. The facility failed accurately document and follow up with the Resident #1's physician when Resident #1's had a critical CMP (comprehensive metabolic panel) lab with a glucose with a reading of 480. Due to the delay, the physician did not order necessary interventions. Resident #1 was admitted to the hospital three days later, where she died from unknown reasons. On [DATE] an Immediate Jeopardy (IJ) was identified. […]

  • No harm, potential for more than minimal, widespreadF812Jul 8, 2021

    Based on observation, interview and record review the facility failed to store, prepare and distribute food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed for kitchen sanitation. The facility failed to ensure proper sanitization of the dish wash machine. This failure could affect residents by placing them at risk for cross contamination and food-borne illness. The findings were: Review of the dish wash machine's manufacturer data plate specified the sanitation level was required to be a minimum of 50 ppm chlorine. Review of the dish wash machine sanitation log revealed it had been checked that morning on 07/06/2021 at 50 ppm chlorine. Observation on 07/06/21 at 9:22 a.m. revealed the dish wash machine being used. […]

Read 24 findings in full →The most serious and the most recent: 24 of 74 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 10, 2026Standard4 findings
  • Dec 9, 2025Complaint3 findings
  • Jan 30, 2025Complaint1 finding
  • Mar 26, 2024Complaint1 finding
  • Dec 7, 2023Standard and complaint3 findings · 1 harm
  • Sep 19, 2023Complaint1 finding
  • Sep 12, 2023Complaint2 findings
  • Jul 22, 2023Complaint4 findings · 3 harm
Show the 23 earlier surveys
  • Jun 22, 2023Complaint1 finding
  • Jan 9, 2023Complaint1 finding
  • Oct 6, 2022Standard5 findings
  • Sep 6, 2022Complaint1 finding
  • Dec 16, 2021Complaint1 finding
  • Jul 8, 2021Standard6 findings
  • Mar 26, 2021Infection control2 findings
  • Apr 1, 2020Complaint1 finding
  • Feb 20, 2020Complaint2 findings
  • Sep 20, 2019Standard6 findings
  • Oct 25, 2018Standard3 findings
  • Aug 30, 2018Complaint1 finding
  • Oct 12, 2017Standard3 findings
  • Jan 24, 2017Complaint1 finding
  • Dec 21, 2016Complaint1 finding
  • Sep 23, 2016Standard1 finding
  • Sep 18, 2015Standard and complaint4 findings
  • Sep 26, 2013—4 findings
  • Sep 27, 2012—1 finding
  • May 22, 2012—4 findings · 3 harm
  • Sep 23, 2011—1 finding
  • Apr 6, 2011—1 finding
  • Oct 8, 2010—4 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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