The Park in Plano

In the surveyor’s words

From the most serious findings on record at The Park in Plano, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF727Dec 14, 2023

  Based interviews and record reviews, the facility failed to maintain the services of a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week, for 21 days of the 4-month review period, reviewed for RN coverage. The facility failed to ensure the facility maintained the services of a registered nurse for at least 8 consecutive hours a day on Saturdays and Sundays for 21 days of the four months (July 20023 - December 2023) reviewed. This failure placed residents at risk of receiving higher levels of patient care. […]

• No harm, potential for more than minimal, patternF812Apr 9, 2026

  Based on observations, interviews and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety for the facility's only kitchen. The facility failed to ensure food items in the facility's freezer and prep area were labeled and dated. These failures could affect residents by placing them at risk for food-borne illness, and food contamination. Findings included: Observation on 04/07/2026 at 9:35 a.m. revealed the following:*a plastic bag of chicken strips in the freezer was not labeled or dated,*a bag of frosting in the freezer was not labeled or dated,*a plastic bag with 6 slices of toast located in the prep area was not labeled or dated. […]

• No harm, potential for more than minimal, patternF584Jan 30, 2025

  Based on observation, interview and record review the facility failed to ensure the resident had the right to a safe, clean, comfortable, and homelike environment, including but not limited to receiving treatment and supports for daily living safely for 5 of 12 resident rooms (room [ROOM NUMBER], #2, #3, #4, and #5) reviewed for environment. The facility failed to ensure Resident Rooms #1, #2, #3, #4, and #5 were thoroughly cleaned and sanitized. This deficient practice could place residents at risk of living in an unclean and unsanitary environment which could lead to a decreased quality of life. Findings include: An observation on 01/28/25 at 10:28 AM of the Resident room [ROOM NUMBER] reflected the air condition unit had vents filled with black and brown dirt debris. […]

• No harm, potential for more than minimal, patternF677Jan 30, 2025

  Based on observation, interview and record review the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 3 of 20 residents (Resident #11, #27, and Resident #29) reviewed for ADL care provided to dependent residents. 1. The facility failed to ensure Resident #11 received proper podiatry care to treat feet. 2. The facility failed to provide fingernail care for Residents #27 and #29. These failures could place residents at risk of not receiving necessary services to maintain good personal hygiene, skin integrity, or decreased self- esteem. Findings Include: 1. […]

• No harm, potential for more than minimal, patternF812Jan 30, 2025

  Based on observation, interviews and record review the facility failed to store, prepare, distributed, and serve in accordance with professional standards for food service safety for the facility's only kitchen, reviewed for food and nutrition services. 1. The facility failed to ensure the food stored in the refrigerator and freezer were labeled with the date the product was received from the vendor or date the product was stored after being used. 2. The facility failed to ensure the food stored in the freezer was properly sealed from air-borne contaminants. 3. The facility failed to ensure the ice machine in the dining area was cleaned. 4. […]