Deficiency Index

The Laurels of Chagrin Falls

Chagrin Falls, Ohio · CCN 366274

30 surveys since 2010, 10 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
112
Surveys
30
Harm or worse
10
Immediate jeopardy
5
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records.

Beyond CMS’s monthly file24/30

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
82
Ownership
For profit - Limited Liability company
Chain
CIENA HEALTHCARE/LAUREL HEALTH CARE
County
Cuyahoga
Medicare-certified since
2003

CMS ratings

Overall
3
Health inspection
3
Staffing
3
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 391 for-profit facilities of 66–99 beds in Ohio.

Last survey on record

Dec 9, 2025

335 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.713.47
Registered-nurse hours per resident day1.08—
Annual nurse turnover50.0%49.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG27.7%H—I—
No harm, potential for more than minimalD1557.7%E415.4%F415.4%
No harm, potential for minimalA—B—C13.8%
CMS’s current file: 26 of the 112 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6792×

    Provide activities to meet all resident's needs.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8032×

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8802×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at The Laurels of Chagrin Falls, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF835Nov 19, 2021

    Based on observation, record review, interview, review of staffing and medication administration policies, job description of the Director of Nursing (DON) and facility assessment, the facility administration, having knowledge of resident care not being delivered, failed to implement its resources to ensure all residents received appropriate care to attain and maintain the highest practicable level of physical, mental, and psychosocial well-being. The facility failed to ensure a licensed nurse was assessing, monitoring, and treating residents on 10/31/21 from 7:00 A.M. to 7:00 P.M. on the COVID-19 unit that housed six residents (Resident's #8, #15, #18, #31, #37 and #43). […]

  • Immediate jeopardy, patternF600Nov 19, 2021

    Based on interviews, observation, open and closed record review, and review of the facility policy and procedure regarding abuse and neglect prohibition the facility failed to implement an effective and appropriate process to meet the care planned needs of six residents residing on the COVID-19 positive unit (Resident's #8, #15, #18, #31, #37 and #43) on 10/31/21 from 7:00 A.M. to 7:00 P.M. when no licensed nursing staff addressed the administration of medications, pain management, skin treatments, assessments of respiratory status or vital signs that were ordered by the physician. The facility administration failed to resolve the situation, and the COVID-19 unit remained without a licensed nurse on 10/31/21 from 7:00 A.M. to 7:00 P.M. […]

  • Immediate jeopardy, patternF725Nov 19, 2021

    Based on record review, interviews, review of staffing policies, job description of the Director of Nursing (DON) and facility assessment, the facility failed to ensure a licensed nurse was assigned to care for six residents (Resident's #8, #15, #18, #31, #37 and #43) residing on the COVID-19 unit on 10/31/21 from 7:00 A.M. to 7:00 P.M. resulting in no licensed care being completed including the administration of medication, administration of skin treatments, respiratory assessments, blood glucose checks, and vital signs as ordered. The facility had one agency nurse, Registered Nurse (RN) #611, on duty for the resident population of 43 residents and she did not include the care of the residents on the COVID-19 unit. […]

  • Immediate jeopardy, patternF760Nov 19, 2021

    Based on interview, observation, record review, review of facility policy and procedure regarding diabetic management, medication administration, and pain management the facility failed to ensure medications were administered on the COVID-19 unit on 10/31/21 from 7:00 A.M. to 7:00 P.M. resulting in significant medications errors affecting four residents (Resident's #8, #18, #31 and #43) residing on the COVID-19 unit. This resulted in Immediate Jeopardy that caused actual harm for four residents, (Residents #8, #18, #31 and #43) due to the failure to administer significant medication. On 10/31/21 at 7:30 A.M. […]

  • Immediate jeopardy, isolatedF697Nov 19, 2021

    Based on observation, record review, review of facility policy and procedure related to pain management and interviews with facility staff the facility failed to address two residents' (Resident's #8 and #31) request for pain management resulting in Resident #8 and Resident #31 experiencing intolerable pain that caused them to cry out over an extended time period on 10/31/21 on the 7:00 A.M. to 7:00 P.M. shift. On 10/31/21 from 7:00 A.M.to 7:00 P.M. the facility had knowledge that one nurse, RN #611, was assigned to the entire resident population of 43 residents. RN #611 did not provide any care to the residents residing on the COVID-19 unit including assessment of pain for two residents (Residents #8 and #31) from 7:00A.M. through 7:00 P.M. […]

Read 27 findings in full →The most serious and the most recent: 27 of 112 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 9, 2025Complaint1 finding
  • Jun 21, 2025Complaint1 finding
  • Feb 6, 2025Standard5 findings
  • Aug 29, 2024Complaint1 finding
  • Jun 22, 2023Complaint2 findings
  • Feb 17, 2023Complaint2 findings · 1 harm
  • Dec 12, 2022Standard and complaint14 findings · 2 harm
  • Sep 1, 2022Complaint4 findings
Show the 22 earlier surveys
  • Mar 28, 2022Complaint4 findings · 1 harm
  • Nov 19, 2021Complaint6 findings · 5 harm
  • Apr 18, 2021Complaint1 finding
  • Feb 18, 2021Complaint3 findings
  • Jan 20, 2021Complaint5 findings
  • Jan 4, 2020Standard5 findings
  • Jan 17, 2019Complaint1 finding
  • Nov 15, 2018Standard6 findings
  • Sep 14, 2017Standard1 finding
  • Sep 7, 2016Complaint1 finding
  • Aug 4, 2016Standard2 findings
  • May 21, 2015Standard3 findings
  • Jan 7, 2015Complaint6 findings
  • Nov 21, 2014Complaint5 findings
  • Nov 4, 2014Complaint1 finding
  • May 20, 2014Complaint1 finding
  • Feb 20, 2014Standard2 findings
  • Nov 16, 2012—9 findings · 1 harm
  • Jul 5, 2012—1 finding
  • Feb 24, 2012—3 findings
  • Aug 4, 2011—4 findings
  • Jun 3, 2010—12 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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