Deficiency Index

The Lakes

Oklahoma City, Oklahoma · CCN 375396

34 surveys since 2010, 12 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
180
Surveys
34
Harm or worse
12
Immediate jeopardy
2
The record, 2010–2024
’10’15’20’24
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file28/34

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Individual
Chain
PHOENIX HEALTHCARE
County
Oklahoma
Medicare-certified since
2001

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 94 for-profit facilities of 100–127 beds in Oklahoma.

Last survey on record

Dec 18, 2024

691 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.993.68
Registered-nurse hours per resident day0.49—
Annual nurse turnover53.8%54.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$19,073 across 2 penalties
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ13.8%K—L—
Actual harmG13.8%H—I—
No harm, potential for more than minimalD1142.3%E1350.0%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 26 of the 180 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F7552×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

In the surveyor’s words

From the most serious findings on record at The Lakes, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Oct 11, 2024

    On 10/09/24, an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to provide adequate supervision to prevent elopement for Resident #1 with severe cognitive impairment, daily wandering behaviors, and a history of elopement. An initial State Reportable Incident, dated 10/06/24, documented the facility charge nurse was called and notified by the local church Resident #1 was at their facility. It documented the resident was assessed and noted to have bruising to left and right lower extremities, and bilateral knees. It documented the resident reported they fell but did not hit their head. It documented the resident was sent to the ER and would be placed on 1:1 with staff to ensure safety. […]

  • Actual harm, isolatedF689Dec 18, 2024

    Based on observation, record review, and interview, the facility failed to prevent a resident from a fall resulting in a close head injury during the provision of care for one (#3) of three sampled residents reviewed for accidents. The administrator identified 67 residents resided in the facility and 34 residents required assistance with activities of daily living. Findings: The Safety and Supervision of Residents policy, revised 07/2017, read in part, Resident safety and supervision and assistance to prevent accidents are facility-wide priorities. Resident #3 had diagnoses which included vascular dementia and Alzheimer's disease. Resident #3's care plan for ADLs and falls, revised 10/29/24, documented the resident: a. was dependent on staff for bed mobility, b. […]

  • No harm, potential for more than minimal, patternF644Nov 21, 2024

    Based on record review and interview, the facility failed to ensure a resident with a new diagnosis of a serious mental health condition had a pre-admission screening and resident review updated for one (#1) of one sampled resident reviewed for PASARR level two. The DON identified 28 residents with serious mental health diagnoses. Findings: The facility policy titled, Admission Criteria, read in part, Nursing and medical needs of individuals with mental disorders, intellectual disabilities will be determined by coordination with the Medicaid Pre-Admission and Resident Review program (PASARR) to the extent possible. Resident # 1 had diagnoses which included psychosis, anxiety, and recurrent depression. […]

  • No harm, potential for more than minimal, patternF656Nov 21, 2024

    Based on record review and interview, the facility failed to develop a comprehensive care plan for: a. IV and antibiotic usage for one (#20); b. visual function for one (#6); and c. antipsychotic medication use for one (#35) of 18 sampled residents whose care plans were reviewed. The DON identified 71 residents who resided in the facility. Findings: A Care Plans, Comprehensive Person-Centered policy, revised 12/16, read in part, A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. 1. […]

  • No harm, potential for more than minimal, patternF686Nov 21, 2024

    Based on observation, record review and interview, the facility failed to ensure wound treatments were provided for one (#18) of two sampled residents reviewed for pressure ulcers. The DON identified three residents had been admitted to the facility with wounds since 10/01/24. Findings: An undated facility policy, Guidelines for Notifying Physician of Clinical Problems, read in part, These guidelines are to help ensure that .medical problems are communicated to the medical staff in a timely efficient manner .The charger nurse or supervisor should contact the attending physician at anytime if they feel a clinical situation requires immediate discussion and management .the nurse should have the the following information available .active medical problems. […]

Read 30 findings in full →The most serious and the most recent: 30 of 180 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 18, 2024Complaint2 findings · 1 harm
  • Nov 21, 2024Standard11 findings
  • Oct 11, 2024Complaint3 findings · 1 harm
  • Aug 12, 2024Complaint2 findings
  • Sep 28, 2023Standard3 findings
  • Apr 11, 2023Infection control3 findings
  • Jun 8, 2022Standard5 findings
  • Apr 15, 2021Standard and complaint8 findings
Show the 26 earlier surveys
  • Nov 23, 2020Infection control1 finding
  • Aug 6, 2019Complaint2 findings
  • Jan 14, 2019Standard4 findings
  • Jan 24, 2018Complaint1 finding
  • Nov 14, 2017Standard11 findings
  • Sep 25, 2017Complaint5 findings
  • Apr 6, 2017Complaint2 findings
  • Aug 17, 2016Standard17 findings
  • Nov 12, 2015Complaint1 finding · 1 harm
  • Sep 24, 2015Standard17 findings
  • Jun 30, 2015Complaint1 finding
  • Apr 15, 2015Complaint1 finding
  • Aug 20, 2014Complaint1 finding
  • Jul 18, 2014Standard2 findings
  • Apr 3, 2014Complaint1 finding
  • Nov 19, 2013—2 findings · 1 harm
  • Aug 23, 2013—22 findings · 4 harm
  • Jun 7, 2013—6 findings
  • May 9, 2013—3 findings
  • Jan 3, 2013—1 finding
  • Oct 25, 2012Standard13 findings · 1 harm
  • Jun 29, 2012—2 findings
  • May 5, 2012—2 findings
  • Aug 1, 2011—18 findings · 2 harm
  • Jun 28, 2011—2 findings · 1 harm
  • Dec 2, 2010—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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