The Heights on Valley Ranch

In the surveyor’s words

From the most serious findings on record at The Heights on Valley Ranch, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF690Jul 30, 2026

  Number of residents sampled: Number of residents cited: Based on observation, interview and record review the facility failed to ensure that residents who are incontinent of urine and bowel is identified, assessed and provided appropriate treatment and services to achieve or maintain as much normal bladder function as possible including incontinence products for 4 of 6 (Resident #110, Resident #4, Resident #80, Resident #16 ) residents reviewed for Bowel/Bladder Incontinence, Catheter, and UTI. The facility failed to consistently provide an adequate supply of incontinent briefs and wipes for residents who required a size 3x adult brief (Resident #110 and Resident #4) and residents who required a size 5x adult brief (Resident #80 and Resident #16). […]

• No harm, potential for more than minimal, patternF880Jul 18, 2026

  Based on interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections to meet the needs of 2 of 5 residents (Resident #1 and Resident #2) reviewed for infection control.The facility failed to enter Resident #1's contact isolation orders in her electronical medical record and failed to initiate contact precautions for Resident #1 who was positive for c.difficile (a bacterium that causes an infection of the colon) for 2 days.The facility failed to separate Resident #2 from Resident #1, who had a confirmed c. […]

• No harm, potential for more than minimal, patternF640May 15, 2025

  Based on interview and record review, the facility failed to transmit encoded, accurate, and complete MDS data to the Center for Medicaid/Medicare System (CMS) System for 3 of 6 closed records (CR #1, #2 and #3) reviewed for Minimum Data Set (MDS) transmission. CR #1, CR #2 and CR #3's discharge MDS assessment was not completed and transmitted within 14 days of CR's discharges. This failure could place residents at risk of not having assessments completed and submitted in a timely manner as required. The findings were: Record review of CR #1's Facesheet dated 03/20/2025 revealed CR #1 was a 79-years old male who originally admitted to the nursing facility (NF) on 11/15/2022 and readmitted on [DATE] and discharged on 02/03/2025. […]

• No harm, potential for more than minimal, patternF812May 15, 2025

  Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for dietary services, in that: The facility failed to ensure the ice machine was free from items (wet towel) within the stored ice. These failures could place residents at risk for food borne illness. The findings included: In an observation on 05/13/2025 at 8:31 a.m., during the Nursing Facility (NF)'s initial kitchen tour of 1 of 1 ice machines laid a moist white towel a crossed the opening of the machine where the machine's door rested closed. Upon opening of the ice machine door, the towel was observed resting just at atop of the ice near the opening of the machine. […]

• No harm, potential for more than minimal, patternF561Oct 11, 2024

  Based on interviews and record review, the facility failed to promote and facilitate resident self- determination through support of resident choice for 1 of 4 residents (Resident #1) reviewed for resident rights. The facility failed to promote Resident #1's self-determination by not allowing her to eat in the dining room during meal time. This failure could place residents at risk of a decreased self-worth due to their preferences not being met. The findings include: Record Review of Resident #1's face sheet revealed a [AGE] year-old female who was admitted to the facility on [DATE] with a diagnosis of Cerebral Palsy (affects the movement and posture) and hypertension (high blood pressure) and major depressive disorder (mood disorder that causes feelings of sadness). […]