The Heights of North Houston

In the surveyor’s words

From the most serious findings on record at The Heights of North Houston, in the surveyor’s own words.

• Immediate jeopardy, patternF689Apr 12, 2023

  Based on observation, interview, and record review the facility failed to ensure resident environment remained as free of accident hazards as possible and that each resident received adequate supervision and assistance devices to prevent accidents for 2 out of 2 residents (Resident #1 and CR #2) reviewed for adequate supervision. 1. The facility failed to ensure the Hoyer lift being used to transfer Resident #1 was in good condition, the sling broke and Resident #1 fell on the floor, resulting in injuries while being transferred, Resident #1 sustained head and hip injuries and pain from the fall requiring transfer to hospital for further evaluation and higher level of care. 2. The facility failed to ensure CR #2 was assisted by 2 persons during incontinent care. […]

• Immediate jeopardy, patternF686May 10, 2022

  Based on observation, interview, and record review, the facility failed to ensure that a resident with pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 1 of 18 residents (CR #1) reviewed for pressure ulcers. 1. The facility failed to adequately assess and treat CR #1's pressure wounds when he admitted to the facility on [DATE] until 4/20/2022, which resulted in hospitalization with bilateral lower extremity [CONDITION(S)] (a common and potentially serious bacterial skin infection), [CONDITION(S)] (inflammation of bone caused by infection, generally in the legs, arm, or spine), and right trans metatarsal amputation. 2. […]

• Immediate jeopardy, isolatedF697Mar 31, 2026

  Based on observation, interview, and record review the facility failed to ensure that pain management was provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 1 of 13 residents (Resident #2) reviewed for pain. - The Facility failed to ensure Resident #2's pain was assessed and treated prior to wound care treatments causing the resident to cry out when touched or moved. An immediate Jeopardy (IJ) was identified on 03/26/2026. The IJ template was provided to the facility on [DATE] at 5:22 PM. […]

• Immediate jeopardy, isolatedF689Mar 1, 2024

  Based on observation, interview, and record review the facility failed to ensure the resident environment remained as free of accident hazards and each resident received adequate supervision to prevent accidents for 1 (CR #100) of 1 resident reviewed for adequate supervision. -The facility failed to provide adequate supervision and training of the staff when they incorrectly identified CR #100 as having left the facility with a family member on 05/22/2023 but later identified him as eloped on 05/23/2023. This failure placed residents living in the facility at risk of harm due to avoidable accidents by inadequately monitoring and documenting resident whereabouts, with the potential of the residents eloping from the facility while still requiring care and treatment. […]

• Actual harm, isolatedF684Dec 30, 2022

  47215 Based on observation, interview, and record review, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for 2 (Residents #40 and #75) of 7 residents reviewed for quality of care. The facility failed to prevent Residents #40 and #75 from developing MASD (Moisture Associated Skin Damage) causing them pain and emotional distress. These failures placed residents at risk of a diminished quality of care which lead to residents having severe pressure ulcers and severe moisure associated skin damage. […]