Deficiency Index

The Greens at Viewmont

Hickory, North Carolina · CCN 345080

26 surveys since 2011. The first finding at harm level was recorded in 2017.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
121
Surveys
26
Harm or worse
13
Immediate jeopardy
11
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy11

Findings at the most serious level CMS records. 3 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file21/26

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
104
Ownership
For profit - Limited Liability company
Chain
CCH HEALTHCARE
County
Catawba
Medicare-certified since
1977

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.

Last survey on record

Jul 23, 2026

109 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.453.47
Registered-nurse hours per resident day0.67—
Annual nurse turnover45.7%49.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$34,597 across 3 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ312.5%K28.3%L—
Actual harmG14.2%H—I—
No harm, potential for more than minimalD1770.8%E14.2%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 24 of the 121 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F7592×

    Ensure medication error rates are not 5 percent or greater.

  • F8672×

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

  • F8802×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at The Greens at Viewmont, in the surveyor’s own words.

  • Immediate jeopardy, patternF606Mar 8, 2024

    Based on record review, staff, and Health Care Personnel Investigator (HCPI) interviews the facility failed to terminate and allowed Nurse Aide (NA) #1 to continue to work after becoming aware that she had substantiated findings of misappropriation of resident property which occurred while NA #1 was employed in a nursing facility and had a substantiated finding of fraud against a resident which occurred while NA #1 was employed in a nursing facility on the North Carolina Nurse Aide Registry on 08/15/23. NA #1 was terminated on 12/21/23 following an investigation of misappropriation of Resident #27's property that allegedly occurred in the facility on 12/13/23. This deficient practice of allowing NA #1 to continue to work had the high likelihood to affect other residents. […]

  • Immediate jeopardy, patternF607Mar 8, 2024

    Based on record review and staff interviews the facility failed to implement their abuse policy by failing to separate employment of Nurse Aide (NA) #1 on 08/15/23 when the facility became aware that she had substantiated findings of misappropriation of resident property and fraud against a resident that occurred while the individual was employed in a nursing facility. NA #1 continued her employment with the facility until 12/21/23 when she was terminated following an allegation of misappropriation of resident property. This deficient practice affected 1 of 3 residents (Resident #27) reviewed for abuse, neglect, and misappropriation of resident property and had the high likelihood to affect other residents in the facility. […]

  • Immediate jeopardy, isolatedF689Apr 20, 2026

    Based on observations, record reviews, and staff, Resident Representative, emergency responders, Nurse Practitioner (NP), Medical Director, hospital staff, Program of All-Inclusive Care for the Elderly (PACE) staff interviews, the facility failed to supervise a moderately cognitively impaired resident (Resident #1) who obtained a cigarette lighter and ignited herself and her bedding on fire. On 4/09/26 at 4:39 PM the fire alarm at the facility sounded. Staff responded to Resident #1's room and noted smoke coming from under the closed door. When Nurse #1 opened the door, he found Resident #1 in flames on the top portion of her body. Nurse #1 and Nurse #2 grabbed bedding from the foot of the bed and began patting out the flames. […]

  • Immediate jeopardy, isolatedF600Jan 4, 2023

    Based on record reviews and family, nurse practitioner (NP), x-ray company representative and staff interviews, the facility neglected to provide necessary care and services after a resident complained of left lower pain during therapy on 11/22/22 and was assessed by the Physical Therapist who recommended an x-ray of Resident #1's left lower extremity and spine. The x-ray results reported on 11/23/22 noted an acute, transverse, displaced sub capital fracture of the femoral neck (a transverse break is usually associated with major force, displaced fracture typically required surgical intervention for repair, sub-capital meaning it occurred in the neck of the thigh bone). No facility staff followed up on or acknowledged the x-ray results. […]

  • Immediate jeopardy, isolatedF684Jan 4, 2023

    Based on record reviews, and family, Nurse Practitioner, x-ray company representative, and staff interviews, the facility failed to provide comprehensive assessments for a resident when the Unit Manager and Nurse Practitioner were made aware the resident had complaints of lower left extremity pain on 11/22/2022 and was noted to have shortening of his left leg by therapy. An x-ray was ordered on 11/22/22 with results reported to the facility on [DATE], which noted an acute, transverse, displaced left femoral neck fracture (a transverse break is usually associated with major force, displaced fracture typically required surgical intervention for repair, sub-capital meaning it occurred in the neck of the thigh bone). […]

Read 28 findings in full →The most serious and the most recent: 28 of 121 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 23, 2026Standard1 finding
  • Apr 20, 2026Complaint1 finding · 1 harm
  • May 1, 2025Standard4 findings
  • Mar 8, 2024Standard and complaint13 findings · 3 harm
  • Jan 4, 2023Complaint2 findings · 2 harm
  • Nov 17, 2022Standard and complaint5 findings · 2 harm
  • Nov 9, 2021Complaint4 findings · 2 harm
  • Mar 25, 2021Standard and complaint12 findings
Show the 18 earlier surveys
  • Dec 10, 2020Infection control2 findings
  • Jun 30, 2020Complaint1 finding
  • May 27, 2020Infection control1 finding
  • Aug 29, 2019Standard3 findings
  • Jul 19, 2018Standard4 findings
  • Sep 20, 2017Complaint4 findings
  • Jun 30, 2017Standard14 findings · 1 harm
  • Mar 16, 2017Complaint10 findings · 2 harm
  • Jul 8, 2016Standard and complaint15 findings
  • Jun 4, 2015Standard6 findings
  • Mar 13, 2014Standard and complaint1 finding
  • Jan 2, 2014—2 findings
  • Jun 13, 2013—3 findings
  • Jan 10, 2013—7 findings
  • Oct 10, 2012—1 finding
  • Jul 2, 2012—1 finding
  • Nov 2, 2011—3 findings
  • Sep 13, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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