Deficiency Index

The Creston Health & Rehabilitation

Portland, Oregon · CCN 385121

26 surveys since 2011, 16 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
173
Surveys
26
Harm or worse
16
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file19/26

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
100
Ownership
Non profit - Corporation
Chain
Independent
County
Multnomah
Medicare-certified since
1973

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 27 facilities of 100–127 beds in Oregon.

Last survey on record

Jun 18, 2026

144 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day0.930.93
Registered-nurse hours per resident day0.33—
Annual nurse turnover95.4%95.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$122,699 across 3 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ11.6%K—L—
Actual harmG34.8%H—I—
No harm, potential for more than minimalD3658.1%E1930.6%F34.8%
No harm, potential for minimalA—B—C—
CMS’s current file: 62 of the 173 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6774×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6793×

    Provide activities to meet all resident's needs.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F5582×

    Reasonably accommodate the needs and preferences of each resident.

  • F5822×

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

In the surveyor’s words

From the most serious findings on record at The Creston Health & Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF684Oct 15, 2024

    Based on observation, interview, and record review it was determined the facility failed to ensure residents' change of condition was assessed for 2 of 6 sampled residents (#s 38 and 89) reviewed for hospitalization and unnecessary medications. This failure, determined to be an immediate jeopardy situation, resulted in the delayed assessment of Resident 89 when she/he was experiencing a significant change in condition, resulting in delayed treatment. Resident 89 later died at the hospital. This placed all residents at risk for delayed assessments and treatments and constituted substandard quality of care. […]

  • Actual harm, isolatedF689Feb 27, 2026

    Based on observation, interview and record review it was determined the facility failed to follow care plan interventions to ensure safe transfers and prevent falls for 3 of 4 sampled residents (#'s 2, 48 and 74) reviewed for accidents. This failure resulted in resident 74 having a fall and sustaining an ankle fracture requiring emergency medical services. Findings include: The facility's undated Fall Prevention Program Policy revealed the following: -Each resident's risk factors and environmental hazards will be evaluated when developing the resident's comprehensive plan of care.-Interventions will be monitored for effectiveness, and the plan of care will be revised and needed. […]

  • Actual harm, isolatedF825Oct 15, 2024

    Based on observation, interview and record review it was determined the facility failed to ensure residents received timely specialized rehabilitative services (PT and OT services) for 1 of 1 sampled resident (#20) reviewed for rehabilitation and restorative. This failure resulted in Resident 20 displaying a depressed mood, verbalizing feelings of frustration and a decline in physical functioning. Findings include: The facility's 1/2023 Therapy Evaluation Policy indicated the following: -The Rehabilitation Department was to be notified when a physician order was written for therapy evaluation and treatment. […]

  • Actual harm, isolatedF661Jul 30, 2024

    Based on interview and record review, the facility failed to complete a discharge summary with required information for wound care and possible wound infection for 1 of 1 sampled resident (# 17) reviewed for unsafe discharge. The facility's failure to provide instructions for the care of the wound and the possible wound infection in the discharge summary information caused the resident's wound to worsen at home resulting in re-admission to a hospital. Findings include: Resident 17 was admitted to the facility in 5/2024 with diagnoses including hip fracture with surgical repair, heart failure, and a history of falling. Resident 17's care plan dated 5/14/24 indicated the resident required frequent skin inspections. […]

  • No harm, potential for more than minimal, widespreadF847Oct 15, 2024

    Based on interview and record review it was determined the facility failed to ensure residents were fully informed and understood the binding arbitration agreement for 1 of 1 facility reviewed for binding arbitration agreements. This placed residents at risk of being uninformed regarding their legal rights. Findings include: On 10/14/24 at 1:01 PM Staff 1 (Administrator) stated the facility offered a Mediation and Arbitration Clause to residents upon admission. Staff 1 stated he and Staff 5 (Bookkeeper) were responsible for the process of explaining the agreement to residents upon admission. On 10/14/24 at 1:06 PM Staff 5 stated she was responsible to provide residents with information related the facility's Mediation and Arbitration Clause. […]

Read 33 findings in full →The most serious and the most recent: 33 of 173 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 18, 2026Complaint1 finding
  • Feb 27, 2026Standard and complaint10 findings · 1 harm
  • Feb 28, 2025Complaint1 finding
  • Oct 15, 2024Standard and complaint27 findings · 2 harm
  • Jul 30, 2024Complaint4 findings · 1 harm
  • Sep 18, 2023Complaint7 findings
  • Jun 30, 2023Standard and complaint12 findings
  • Feb 14, 2023Complaint1 finding
Show the 18 earlier surveys
  • May 4, 2022Standard and complaint6 findings
  • Dec 18, 2020Infection control2 findings
  • Oct 2, 2020Infection control1 finding
  • Sep 16, 2019Standard and complaint30 findings · 2 harm
  • Jan 24, 2019Complaint4 findings · 2 harm
  • Aug 29, 2018Complaint1 finding
  • Jun 26, 2018Standard16 findings · 2 harm
  • Mar 16, 2018Complaint3 findings · 1 harm
  • Apr 21, 2017Standard and complaint4 findings
  • May 19, 2016Complaint1 finding
  • Feb 29, 2016Standard6 findings · 2 harm
  • Dec 18, 2015Complaint1 finding
  • Jan 26, 2015Standard6 findings
  • Apr 10, 2014Complaint1 finding
  • Sep 20, 2013—9 findings
  • Oct 31, 2012—2 findings · 2 harm
  • Jun 20, 2012—7 findings
  • Jan 7, 2011—10 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction