Deficiency Index

The Arbors Healthcare and Rehabilitation Center

Rusk, Texas · CCN 455840

21 surveys since 2012, 8 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
94
Surveys
21
Harm or worse
8
Immediate jeopardy
4
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file14/21

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
110
Ownership
For profit - Corporation
Chain
CREATIVE SOLUTIONS IN HEALTHCARE
County
Cherokee · rural
Medicare-certified since
1989

CMS ratings

Overall
2
Health inspection
3
Staffing
1
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 377 for-profit facilities of 100–127 beds in Texas.

Last survey on record

Jul 1, 2026

131 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.113.25
Registered-nurse hours per resident day0.38—

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2288.0%E312.0%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 25 of the 94 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8805×

    Provide and implement an infection prevention and control program.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6902×

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  • F5521×

    Ensure that residents are fully informed and understand their health status, care and treatments.

  • F5581×

    Reasonably accommodate the needs and preferences of each resident.

In the surveyor’s words

From the most serious findings on record at The Arbors Healthcare and Rehabilitation Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF689Jun 14, 2022

    Based on observation, interview, and record review the facility failed to ensure that each resident received adequate supervision to prevent accidents for 3 of 3 Residents reviewed for accidents. (Residents #1, #2 and #3) The facility did not provide adequate training to van drivers to prevent accidents. Resident #1 slipped out of her wheelchair during transport and complained of back pain. She was taken to the emergency room and assessed for injury. A CT scan was performed and results showed [CONDITION(S)] (swelling) in the posterior low back. Resident complained of pain to her back. […]

  • No harm, potential for more than minimal, patternF812Jan 14, 2026

    Based on observation, interview, and record review, the facility failed to store food in accordance with professional standards in the facility's only kitchen reviewed for food service safety.The facility did not ensure foods in the freezer were labeled and dated when removed from their original packaging on 1/12/2025.These failures could place residents who received their meals from the kitchen at risk of foodborne illnesses.Findings included:During an observation on 1/12/2026 at 9:17 AM, the DM was present in the kitchen. […]

  • No harm, potential for more than minimal, patternF755Feb 19, 2025

    Based on interview and record review the facility failed to provide pharmaceutical services including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals to meet the needs of each resident for 1 of 7 residents reviewed for pharmacy services. (Resident #1) The facility failed to provide a physician ordered medication of Estrace (estradiol), which was ordered to help reduce the thinning of vaginal and pelvic tissues, to Resident #1 for 32 days. This failure could place residents at risk for exacerbation of diagnoses or increased complications. […]

  • No harm, potential for more than minimal, patternF690Oct 9, 2024

    Based on observations, interviews, and record review the facility failed to ensure a resident who was incontinent of bladder received appropriate treatment and services to prevent urinary tract infections for 2 of 3 residents (Resident # 9 and Resident # 25) reviewed for quality of care. The facility failed to ensure Residents # 9 and Resident # 25's indwelling catheters (drains urine from your bladder into a bag outside your body) had a securement device to anchor their catheters. […]

  • No harm, potential for more than minimal, patternF641Jul 20, 2022

    Based on observation, interview and record review, the facility failed to ensure assessments accurately reflected the status for 5 of 13 residents reviewed for assessments. (Resident #21, Resident #14, Resident #42, Resident #25, Resident #3) - Resident #21's MDS did not address her falls and inaccurately coded the resident as having [CONDITION(S)]. -The facility inaccurately coded Resident #14's [MEDICATION(S)] (antiplatelet) as an anticoagulant on the MDS. - Resident #42's discharge MDS, place of discharge was incorrectly coded. - Resident #25's MDS inaccurately indicated the use of a ventilator. […]

Read 27 findings in full →The most serious and the most recent: 27 of 94 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 1, 2026Complaint2 findings
  • Apr 6, 2026Complaint1 finding
  • Jan 14, 2026Standard10 findings
  • Nov 18, 2025Complaint1 finding
  • Feb 19, 2025Complaint3 findings
  • Oct 9, 2024Standard4 findings
  • Sep 13, 2023Standard4 findings
  • Jul 20, 2022Standard5 findings
Show the 13 earlier surveys
  • Jun 14, 2022Infection control2 findings · 1 harm
  • May 19, 2021Standard1 finding
  • Oct 8, 2020Complaint1 finding
  • Jun 28, 2019Complaint1 finding
  • Aug 17, 2017Standard and complaint8 findings · 5 harm
  • Oct 19, 2016Standard1 finding
  • Sep 23, 2015Standard8 findings
  • Aug 20, 2014Standard21 findings · 2 harm
  • Oct 17, 2013—1 finding
  • Sep 25, 2013—4 findings
  • Nov 29, 2012—5 findings
  • Mar 19, 2012—2 findings
  • Jan 5, 2012—9 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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