Deficiency Index

Surprise Health and Rehabilitation Center

Surprise, Arizona · CCN 035297

7 surveys since 2019, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
17
Surveys
7
Harm or worse
0
Immediate jeopardy
0
The record, 2019–2026
’19’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file2/7

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
110
Ownership
For profit - Corporation
Chain
THE ENSIGN GROUP
County
Maricopa
Medicare-certified since
2019

CMS ratings

Overall
5
Health inspection
4
Staffing
2
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=14, floor 20).

Last survey on record

Mar 27, 2026

227 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.053.45
Registered-nurse hours per resident day0.89—
Annual nurse turnover40.9%45.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD787.5%E112.5%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 8 of the 17 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

  • F6981×

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

  • F7611×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8121×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Surprise Health and Rehabilitation Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF554Dec 23, 2022

    Based on observations, resident interviews, clinical record review, staff interviews, and policy review, the facility failed to ensure staff did not leave medications with two residents (#351 and #354) who were not assessed and determined to be clinically appropriate for self-administration of medication. The deficient practice could result in medication not being taken as ordered by the physician. The findings include: -Resident #351 was admitted on [DATE] with diagnoses of periprosthetic fracture around internal prosthetic left hip joint, overactive bladder, and unspecified dementia. A nursing note dated December 9, 2022 revealed the resident was alert and oriented x 2 and had a history of Alzheimer's disease. […]

  • No harm, potential for more than minimal, patternF641Nov 4, 2021

    Based on clinical record reviews, staff interviews, facility policy and the RAI (Resident Assessment Instrument) manual, the facility failed to ensure the MDS (Minimum Data Set) assessments for 3 residents (#12, #79 and #81) were accurate. The sample size was 21. The deficient practice could result in the assessment not reflecting the resident's status. Findings include: -Resident #81 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the case manager progress note dated September 30, 2021 revealed that the resident was scheduled to be discharged to home on October 6, 2021. A physician order dated October 6, 2021 revealed an order to discharge to home with home health services. […]

  • No harm, potential for more than minimal, patternF658Nov 4, 2021

    Based on clinical record reviews, observation, staff interviews, and policy review, the facility failed to ensure medications were administered as ordered for two of five sampled residents (#13 and #31). The deficient practice could result in residents not receiving medications as ordered by the physician. Findings include: -Resident #13 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the care plan initiated on August 8, 2021 revealed the resident had anti-anxiety medication use related to anxiety disorder as evidenced by restlessness. Interventions included to give anti-anxiety medications ordered by physician. […]

  • No harm, potential for more than minimal, isolatedF684Mar 27, 2026

    Based on a clinical record review, staff interviews, facility documentation, and policy review, the facility failed to ensure that Specialized Durable Medical Equipment (DME) services were provided to one resident (#100). The census was 98. The deficient practice could result in immobility and isolation. Findings include: Resident #100 was re-admitted to the facility on [DATE], with diagnoses that included heart failure, anoxic brain damage, and chronic kidney disease. A comprehensive Minimum Data Set (MDS) assessment dated [DATE], revealed that the resident had several impairments in cognitive skills related to daily description-making. The MDS further revealed no use of a mobility device. […]

  • No harm, potential for more than minimal, isolatedF761Mar 27, 2026

    Based on observation, staff interviews, and the facility policy and procedures, the facility failed to ensure one medication cart was secured when left unattended. The deficient practice could result in residents, visitors and/or staff members having unrestricted access to medications. The census was 98.Findings include:An observation was conducted on March 26, 2026 at 11:10 a.m. on the C Wing on the first floor, a staff member was preparing medications at the medication cart. The staff member ( Registered Nurse (RN), Staff #165) collected the medication cup with the prepared medications and walked around the cart and into the resident room that was located next to the medication cart. […]

Read all 17 findings in full →

Every survey on record

FindingsAt actual harm or above

  • Mar 27, 2026Standard3 findings
  • Mar 11, 2025Complaint1 finding
  • Mar 6, 2025Complaint1 finding
  • Jun 27, 2024Complaint1 finding
  • Dec 23, 2022Standard2 findings
  • Nov 4, 2021Standard6 findings
  • Sep 25, 2019Standard3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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