Sterling Village
Sterling, Massachusetts · CCN 225452
21 surveys since 2011, 3 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 73
- Surveys
- 21
- Harm or worse
- 3
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 143
- Ownership
- For profit - Partnership
- Chain
- Independent
- County
- Worcester
- Medicare-certified since
- 1990
CMS ratings
- Overall
- 4
- Health inspection
- 4
- Staffing
- 4
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=14, floor 20).
Last survey on record
Dec 22, 2025
322 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.67 | 3.59 |
| Registered-nurse hours per resident day | 0.46 | — |
| Annual nurse turnover | 28.0% | 34.0% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D975.0% | E216.7% | F— |
| No harm, potential for minimal | A— | B18.3% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8802×
Provide and implement an infection prevention and control program.
- F5781×
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F5841×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F6411×
Ensure each resident receives an accurate assessment.
- F6771×
Provide care and assistance to perform activities of daily living for any resident who is unable.
In the surveyor’s words
From the most serious findings on record at Sterling Village, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF690Dec 22, 2025
Based on observations, record review, and interviews, the facility failed to provide care and services consistent with professional standards of practice for indwelling urinary catheters for three Residents (#15, #157 and #114), of six applicable residents, out of a total sample of 28 residents, increasing the Residents risk for indwelling urinary catheter complications.Specifically, the facility failed to:1. for Resident #15, replace the Resident's indwelling urinary catheter with the correct sized catheter as ordered by the Physician during the scheduled monthly catheter change, and secure the urinary drainage bag away from contaminated surfaces. 2. for Resident #157, maintain/secure the urinary drainage bag away from contaminated surfaces.3. […]
- No harm, potential for more than minimal, patternF694Jun 15, 2023
Based on observation, record review, and interview, the facility failed to provide peripherally inserted central catheter (PICC: flexible tube inserted through a vein in one's arm and passed through to the larger veins near the heart, used to deliver medications intravenously [IV]) care and services in accordance with professional standards of practice and plans of care for two Residents (#237 and #45), out of two residents receiving IV treatments via PICC, in a total sample of 26 residents. Specifically, facility staff failed to: 1. […]
- No harm, potential for more than minimal, isolatedF584Dec 22, 2025
Based on observations, and interviews, the facility failed to maintain a clean and homelike environment for two Residents (#10 and #59) out of a total sample of 27 residents, and on one unit (Aspen Unit) out of three units observed.Specifically, the facility staff failed to ensure:-for Resident #10, that the Resident's enteral tube feeding (nutritional supplement provided through a tube to the stomach) equipment was maintained in a clean and sanitary manner.-for Resident #59, that the Resident's enteral tube feeding equipment pump and pole, and the Resident's upper left side bed rail located next to the feeding equipment was maintained in a clean manner. […]
- No harm, potential for more than minimal, isolatedF677Dec 22, 2025
Based on observations, interviews, and record review, the facility failed to provide Activity of Daily Living (ADL - basic care tasks that an individual requires on a day-to-day basis such as grooming, eating, bathing, and dressing) care to one Resident (#127), of three applicable residents, out a total sample of 27 residents. Specifically, for Resident #127, the facility failed to provide grooming services for facial hair removal when the Resident's preference was daily facial hair removal and he/she was dependent on staff for assistance, causing a decrease in the Resident's quality of life. […]
- No harm, potential for more than minimal, isolatedF689Sep 4, 2024
Based on observation, interview, record and policy review, the facility failed to provide three Residents (#113, #20, and #92), out of a total sample of 25 residents, with an environment as free of accidental hazards as possible. Specifically, the facility staff failed to: 1. provide adequate supervision and food of the required texture to ensure Resident #113's safety while eating when the Resident had a diagnosis of Oropharyngeal Phase Dysphagia (disorder or impairment in the ability to swallow), required his/her food to be pureed (soft, smooth foods that require no chewing), and required supervision and verbal cues while eating, increasing the Resident's risk for aspiration (inhaling food/drink into one's airways or lungs, and can result in Pneumonia). 2a. […]
Read 23 findings in full →The most serious and the most recent: 23 of 73 on record.
Every survey on record
FindingsAt actual harm or above
- Dec 22, 2025Standard3 findings
- Sep 4, 2024Standard4 findings
- Feb 21, 2024Complaint1 finding
- Jun 26, 2023Complaint1 finding
- Jun 15, 2023Standard4 findings
- Jan 5, 2021Infection control1 finding
- Dec 22, 2020Infection control1 finding
- Nov 10, 2020Infection control2 findings
Show the 13 earlier surveys
- Aug 13, 2020Infection control1 finding
- Jul 29, 2020Infection control1 finding
- Jul 14, 2020Infection control1 finding
- Feb 5, 2020Standard7 findings · 1 harm
- Nov 6, 2018Standard11 findings
- Aug 8, 2017Standard1 finding
- Mar 5, 2015Complaint1 finding
- May 1, 2014Standard13 findings
- May 28, 2013—4 findings · 2 harm
- Jul 27, 2012—1 finding
- Jul 19, 2012—4 findings
- Sep 12, 2011—1 finding
- Jun 15, 2011—10 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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