Sterling Care Bel Air

In the surveyor’s words

From the most serious findings on record at Sterling Care Bel Air, in the surveyor’s own words.

• Actual harm, isolatedF600Aug 21, 2025

  Based on medical record review, review of facility documentation and interview, it was determined the facility staff failed to prevent abuse of a resident resulting in psychosocial harm to the resident (Resident #5). This was evident for 1 of 3 residents reviewed for abuse during a complaint survey. The findings include: The findings include: A review was conducted on Facility Reported Incident 302934 on 8/18/25 related to Resident #5's allegation of sexual abuse by Staff #11 on 1/25/25. Resident #5 alleged on 1/29/25 to Staff #12 that Staff #11 kissed the Resident on the lips and attempted to kiss the Resident's private area during care on 1/25/25. […]

• Actual harm, isolatedF606Aug 21, 2025

  Based on medical record review, review of facility documentation and interview it was determined the facility failed to ensure a criminal background check was completed on an agency GNA (geriatric nursing assistant) which allowed a GNA (Staff #11) with a criminal background of assault and sexual assault to care for vulnerable residents. This was evident for 1 of 4 agency GNAs reviewed for criminal background checks during a complaint survey. Resident #5 alleged Staff #11 sexually abused him/her on 1/25/25. This resulted in psychosocial harm to Resident #5. The findings include:A review was conducted on Facility Reported Incident 302934 on 8/18/25 related to Resident #5's allegation of sexual abuse by Staff #11 on 1/25/25. […]

• No harm, potential for more than minimal, widespreadF804Aug 21, 2025

  Based on review of complaint 302936, observation, interviews, review of resident council meeting minutes, attendance at the food committee meeting, and observations of the kitchen, it was determined that the facility failed to serve food that was attractive, palatable, matched what was on the tray ticket, timely, and at the proper temperature. This was evident for 19 (#34, #25, #18, #17, #19, #12, #13, #15, #16, #23, #10, #11, #35, #21, #31, #30, #32, #36, #5) of 19 residents interviewed or observed with the deficient practice having the potential to affect all residents. The findings include:On 8/18/25 at 10:14 AM a review of complaint 302936 was conducted and revealed concerns with meals. […]

• No harm, potential for more than minimal, widespreadF814Dec 13, 2024

  Based on observation, interview, and facility policy review, the facility failed to ensure that the garbage dumpster area was maintained in a sanitary manner to prevent the harborage of pests and rodents having the potential to affect all residents. There was garbage strewn around the dumpster on three days of the survey. Findings include: Review of the facility's policy titled, Environment, dated 09/17 and provided by the facility, revealed All trash will be contained in covered, leak-proof containers that prevent cross contamination. 7. […]

• No harm, potential for more than minimal, patternF695Mar 12, 2026

  Based on observation, interview, and record review, it was determined that the facility failed to provide necessary respiratory care services. This was evident for 5 (Residents #102, #33, #22, #8 and #136) of 6 residents reviewed for respiratory care during the recertification survey. The findings include: Oxygen (O2) therapy is a treatment that provides a person with extra O2 to breathe in. It is also called supplemental O2. A nasal cannula is a thin, flexible tube that delivers O2 through the nose. A humidifier in O2 therapy is a device that adds moisture to dry, concentrated O2 to prevent drying and irritation of a patient's nasal passages, throat, and lungs. These humidifiers typically consist of a bottle filled with water that attaches to an O2 concentrator. […]