St. Ann's Community
Rochester, New York · CCN 335081
22 surveys since 2010, 4 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 79
- Surveys
- 22
- Harm or worse
- 4
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 470
- Ownership
- Non profit - Other
- Chain
- Independent
- County
- Monroe
- Medicare-certified since
- 1967
CMS ratings
- Overall
- 4
- Health inspection
- 4
- Staffing
- 4
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=10, floor 20).
Last survey on record
Jan 7, 2025
671 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.98 | 3.67 |
| Registered-nurse hours per resident day | 0.46 | — |
| Annual nurse turnover | 38.9% | 37.8% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $51,301 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G17.7% | H— | I— |
| No harm, potential for more than minimal | D1076.9% | E215.4% | F— |
| No harm, potential for minimal | A— | B— | C— |
In the surveyor’s words
From the most serious findings on record at St. Ann's Community, in the surveyor’s own words.
- Actual harm, isolatedF686Jan 7, 2025
Based on interviews and record review conducted during the Abbreviated Survey (NY00345886) for one (1) (Resident #3) of (3) three residents reviewed for pressure ulcers (injury), the facility failed to ensure the resident received the necessary care, treatment and services consistent with professional standards of practice to promote the healing of a pressure ulcer, prevent infection, and prevent new ulcers from developing (unless the individual's clinical condition demonstrates they were unavoidable). Specifically, Resident #3, who was assessed to be at risk for pressure ulcer development, was identified as having an open area on their left buttocks on 06/07/2024. […]
- No harm, potential for more than minimal, patternF607Sep 22, 2022
Based on record review and interview conducted during the Recertification Survey completed on 9/22/22, it was determined that for three (Employees #1, #4 and #5) of five employee files reviewed, the facility did not implement written policies and procedures to prevent abuse, neglect, exploitation, and misappropriation of resident property related to screening prospective employees. Specifically, a nurse aide registry (NAR) abuse screening was not completed prior to new employees beginning work. The findings are: On 9/19/22 from 2:00 p.m. to 3:27 p.m., documentation related to five recently hired employees was reviewed. The records included: 1. Employee #1 was hired as an Environmental Services Assistant on 8/8/22. […]
- No harm, potential for more than minimal, patternF655Sep 22, 2022
Based on observations, interviews, and record reviews conducted during a Recertification Survey completed on 9/22/22, it was determined that for 7 (Residents #178, #187, #245, #247, #281, #298 or #357) of 35 residents reviewed, the facility did not ensure that a Baseline Care Plan (BCP) was developed and implemented within 48 hours of admission that included the minimum healthcare information necessary to properly care for the immediate needs of the resident and that a written summary of the care plan, that they were able to understand, was provided and reviewed with the resident and/or their representative in a timely manner per the regulations. […]
- No harm, potential for more than minimal, isolatedF658Apr 16, 2024
Based on observations, interviews, and record review conducted during a Recertification Survey, for one (Resident #330) of one resident reviewed, the facility did not provide services to meet professional standards of quality.Specifically, multiple doses of a medication were left unattended at the resident's bedside with no assessment completed to ensure the safety of. This is evidenced by the following: The facility policy, Patients on Self-Medication, dated 6/6/20, documented that medical and nursing staff determine if an elder is safe to self-administer medications using nursing admission assessment to identify if patient self-medicated at home. Medical staff orders self-medications based on this information. Elders on self-medication will have a secure area provided. […]
- No harm, potential for more than minimal, isolatedF690Apr 16, 2024
Based on observations, interviews, and record review conducted during a Recertification Survey, for one (Resident #78) of two residents reviewed, the facility did not ensure that appropriate treatment and services were provided to prevent urinary tract infections for a resident with an indwelling urinary catheter (tube inserted into the bladder to drain urine). Specifically, Resident #78 was observed on several occasions with their uncovered urinary drainage bag (bag used to collect urine through the indwelling urinary catheter) lying directly on the floor including an observation of their urinary drainage bag resting on a dining room table above the level of their bladder with several staff within view. […]
Read 23 findings in full →The most serious and the most recent: 23 of 79 on record.
Every survey on record
FindingsAt actual harm or above
- Jan 7, 2025Complaint1 finding · 1 harm
- Apr 16, 2024Standard3 findings
- Sep 22, 2022Standard4 findings
- Jun 30, 2022Complaint2 findings
- Jan 7, 2020Standard5 findings
- Apr 30, 2019Complaint1 finding
- Jun 20, 2018Standard3 findings
- Mar 29, 2017Standard6 findings
Show the 14 earlier surveys
- Sep 12, 2016Complaint3 findings
- Jun 10, 2016Complaint1 finding
- Mar 9, 2016Standard8 findings
- Aug 18, 2015Complaint1 finding
- Apr 22, 2015Complaint2 findings · 2 harm
- Jan 23, 2015Standard8 findings
- Oct 22, 2014Complaint2 findings
- Jun 27, 2014Standard2 findings
- Oct 21, 2013—1 finding
- May 17, 2013—5 findings
- Mar 6, 2013—1 finding
- Jun 28, 2012—13 findings · 1 harm
- Sep 22, 2011—4 findings
- Oct 1, 2010—3 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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