Springvale Nursing & Rehabilitation Center

In the surveyor’s words

From the most serious findings on record at Springvale Nursing & Rehabilitation Center, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF812Aug 15, 2025

  Based on observation, interview, and record review, conducted during the recertification survey from 8/11/2025 to 8/15/2025, the facility did not ensure proper storage, preparation, distribution, and service of food in accordance with professional standards for food safety. Specifically, 1) undated cheese and juice was stored in the refrigerator; 2) ground meat and vegetables were not dated; and 3) Food Service Workers did not wear hairnets and beard guard to prevent hair from contacting food. The findings include: A facility policy dated 5/2023 and titled Dating and Labeling Policy documented the kitchen will ensure food safety by maintaining proper dates and labels to all goods and ready to eat food products. […]

• No harm, potential for more than minimal, patternF600Jan 23, 2025

  Based on record review and interviews during an abbreviated survey (NY00355610, NY00353621, NY00356241) the facility did not ensure residents' right to be free from abuse for 4 of 4 residents (Resident #1,#2, #3, #4) reviewed for abuse. Specifically, (1) on 9/7/2024 Resident #1 who was assessed as having aggressive behavior walked up to Resident #2 in the dining room and pushed them from behind. Resident #2 complained of back pain, was given Tylenol, and sent to the emergency room for evaluation. On 9/26/2024 Resident #1 struck Resident #2 on the right ear, and they sustained an abrasion. First aid was administered to Resident #2, and Resident #2 was transferred to the emergency room for further evaluation. […]

• No harm, potential for more than minimal, patternF609Jan 23, 2025

  Based on record review and interviews conducted during an abbreviated survey (NY00355610, NY00353621, NY00356241), the facility did not ensure submission of the report of the results of an investigation to the New York State Department of Health within 5 working days of the incident. This was evident for 4 of 4 residents (Resident #1, #2, #3, #4) reviewed for abuse. Specifically, (1) on 9/7/2024 Resident #2 reported that they were pushed by Resident #1. The 5-day investigative conclusion report was not submitted to the New York State Department of Health until 10/3/2024; (2) On 9/26/2024 Resident #2 reported they were struck on the right ear by Resident #1 and sustained an abrasion to their right ear. […]

• No harm, potential for more than minimal, patternF919Jun 30, 2023

  Based on observation, interview, and record review during the recertification survey from 6/26/23-6/30/23, the facility did not ensure that residents were adequately equipped to call for assistance through a communication system that relays the call directly to a staff member or to a centralized staff work area. Specifically, resident bathrooms were observed to have call bells without pull strings, making the call bell inaccessible if resident was on the floor. This was evident for 2 of 2 residential floors. The findings include but are not limited to: 1. […]

• No harm, potential for more than minimal, isolatedF580Aug 15, 2025

  Based on interviews and record review conducted during the recertification and abbreviated (NY00359686) survey from 8/11/2025 to 8/15/2025, the facility did not ensure the resident's representative was notified when there was a need to alter the resident's treatment and transfer the resident from the facility. This was evident for 1 (Resident #194) of 4 residents reviewed for notification of change. Specifically, Resident #194's representative was not notified when the resident received intravenous hydration and was transferred to the hospital. The findings are: The facility policy titled Change in Condition dated 5/2025 documented the facility will notify the resident representative of changes in the resident's condition. […]