Deficiency Index

South Hill Rehabilitation and Care Center

Spokane, Washington · CCN 505414

43 surveys since 2010, 22 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
201
Surveys
43
Harm or worse
22
Immediate jeopardy
1
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file37/43

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
113
Ownership
For profit - Limited Liability company
Chain
THE ENSIGN GROUP
County
Spokane
Medicare-certified since
1992

CMS ratings

Overall
5
Health inspection
4
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 49 for-profit facilities of 100–127 beds in Washington.

Last survey on record

Dec 5, 2025

339 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.633.98
Registered-nurse hours per resident day0.99—
Annual nurse turnover63.5%47.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2273.3%E620.0%F26.7%
No harm, potential for minimalA—B—C—
CMS’s current file: 30 of the 201 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

In the surveyor’s words

From the most serious findings on record at South Hill Rehabilitation and Care Center, in the surveyor’s own words.

  • Actual harm, isolatedF689Mar 10, 2023

    Based on observation, interview, and record review, the facility failed to provide the identified transfer assistance required to prevent injury for one of five sample residents (1), reviewed for accidents and supervision. This failure resulted in actual harm to Resident 1, who sustained a fracture and pain during a transfer without utilization of a two-person assist and appropriate equipment, as required. Findings included . Per the 11/24/2022 quarterly assessment, Resident 1 required extensive assistance of one staff for transfers, was not steady, and had no falls since admission to the facility. […]

  • Actual harm, isolatedF740Apr 15, 2022

    Based on interview and record review, the facility failed to provide the necessary behavioral healthcare to maintain the highest practicable physical, mental, and psychosocial well-being, in accordance with the comprehensive assessment and plan of care for 1 of 3 sample residents (1), reviewed for care and services. Specifically, Resident 1 was checked for toileting needs in an undignified manner, was upset and afraid the identified person (Staff A) was going to return, and did not receive any follow-up by the facility related to the incident, or the resident's expression of distress. This failure caused the resident actual psychosocial harm. Findings included: A review of the record showed Resident 1 had diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • Actual harm, isolatedF760Jan 7, 2022

    Based on interview and record review, the facility failed to ensure 1 of 3 sample residents (1), reviewed for medication administration, was free from significant medication errors. Failure to transcribe the admission orders [MEDICAL RECORD OR PHYSICIAN ORDER] . Findings included: Per the admission record, Resident 1 admitted to the facility on [DATE] following a hospital stay, where they received treatment for [MEDICAL RECORD OR PHYSICIAN ORDER] . The admission record also showed the resident had diabetes mellitus, (a condition caused by the pancreas being unable to produce enough insulin), and used a CGM (a system which used a tiny sensor wire inserted just under the skin to monitor blood sugar levels in the body), and an insulin pump to provide insulin, to manage the resident's… […]

  • Actual harm, isolatedF689Apr 2, 2021

    Based on interview and record review, the facility failed to provide adequate supervision to prevent a fall for one of three sample residents (#1), reviewed for falls. This failure led to actual harm for Resident #1, who fell from a raised bed while unsupervised, and sustained a fracture. Findings included . According to the 02/11/2021 assessment, Resident #1 was admitted with [DIAGNOSES REDACTED]. The resident had memory impairments, difficulty making her needs known, and required extensive assistance with activities of daily living. Review of the resident's 01/29/2021 updated care plan showed the resident was at risk for falls due to weakness. […]

  • No harm, potential for more than minimal, widespreadF801Feb 22, 2024

    Based on interview and record review, the facility failed to employ sufficient staff with the appropriate licensing necessary to carry out the functions of the nutritional services for 91 residents. Failure to ensure the Registered Dietician (RD) had a license to practice in Washington State placed residents at risk for unmet nutritional needs and possible unintended weight loss or gain. Findings included . On 02/21/2024, a review of the staff credentials showed Staff K, Registered Dietician (RD), had successfully completed requirements for dietetic registration through the Academy of Nutrition and Dietetics Commission on Dietetic Registration, with a certificate valid through 08/31/2024. A copy of Staff K's license to practice in Washington State was also requested and none was provided. […]

Read 42 findings in full →The most serious and the most recent: 42 of 201 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 5, 2025Complaint2 findings
  • Jun 18, 2025Standard10 findings
  • Jun 2, 2025Complaint1 finding
  • Apr 9, 2024Complaint4 findings
  • Feb 22, 2024Standard and complaint10 findings
  • Jun 5, 2023Complaint1 finding
  • Mar 10, 2023Complaint1 finding · 1 harm
  • Sep 20, 2022Complaint2 findings
Show the 35 earlier surveys
  • Aug 4, 2022Complaint1 finding
  • Apr 15, 2022Complaint4 findings · 1 harm
  • Jan 13, 2022Standard and complaint4 findings
  • Jan 7, 2022Complaint1 finding · 1 harm
  • Jun 7, 2021Infection control1 finding
  • Apr 2, 2021Complaint4 findings · 1 harm
  • Dec 18, 2019Complaint2 findings · 1 harm
  • Oct 31, 2019Complaint2 findings
  • Aug 27, 2019Complaint2 findings
  • May 24, 2019Complaint5 findings
  • Feb 21, 2019Standard25 findings · 3 harm
  • Jan 17, 2019Complaint2 findings
  • Aug 7, 2018Complaint2 findings
  • Jul 3, 2018Complaint1 finding
  • Feb 20, 2018Complaint1 finding · 1 harm
  • Dec 21, 2017Standard16 findings
  • Apr 4, 2017Complaint3 findings · 2 harm
  • Mar 1, 2017Complaint2 findings · 2 harm
  • Feb 13, 2017Standard19 findings · 1 harm
  • Dec 31, 2015Complaint1 finding
  • Dec 8, 2015Standard11 findings
  • Oct 30, 2015Complaint1 finding
  • Jul 10, 2015Complaint3 findings
  • Jun 16, 2015Complaint1 finding
  • Oct 29, 2014Standard4 findings
  • Oct 15, 2014Complaint1 finding
  • Jan 7, 2014—2 findings · 1 harm
  • Oct 17, 2013—1 finding
  • Sep 16, 2013Standard19 findings · 1 harm
  • Jul 3, 2012—15 findings
  • Oct 3, 2011—1 finding · 1 harm
  • Apr 21, 2011—8 findings
  • Feb 16, 2011—1 finding · 1 harm
  • Dec 3, 2010—2 findings · 2 harm
  • Oct 8, 2010—2 findings · 2 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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