Soundview Rehabilitation and Health Care Inc

In the surveyor’s words

From the most serious findings on record at Soundview Rehabilitation and Health Care Inc, in the surveyor’s own words.

• Actual harm, isolatedF600Apr 25, 2024

  Based on interview, and record review, the facility failed to protect the resident's right to be free from verbal and physical abuse for 1 of 3 sample residents (Resident 2) reviewed for abuse. Resident 2 experienced harm when they had increased discomfort when a caregiver was physically forceful in providing care, and psychological harm when the resident expressed there was a delay in seeking continence care and remained in soiled briefs until the next shift due to fear and humiliation. This failure placed all other residents at potential risk for abuse, discomfort, risk of injury, psychosocial harm, and diminished quality of life. […]

• Actual harm, isolatedF689Jul 7, 2022

  Based on interview and record review, the facility failed to provide adequate supervision for one of three residents (1) reviewed for falls. This failure caused harm to Resident 1 who sustained physical injury and placed other residents at risk for potential harm and injury. Findings included . Review of facility policy titled, Safety and Supervision of Residents, undated, showed Resident safety and supervision and assistance to prevent accidents are facility-wide priorities. The policy interpretation and implementation included, The type and frequency of resident supervision is determined by the individual resident's assessed needs and identified hazards in the environment. […]

• No harm, potential for more than minimal, widespreadF801May 14, 2025

  Based on interviews and record reviews, the facility failed to designate a person to serve as the director of food and nutrition services with the proper qualifications. This failure placed all residents at risk of receiving dietary services from staff without the required competencies and skills to carry out food and nutrition services. Findings included . Review of the key personnel list, provided by the facility during the entrance conference meeting on 05/08/2025, showed no staff names were listed under the dietary manager. During an interview on 05/08/2025 at 8:53 AM, Staff E, Dietary Services, stated that the kitchen did not currently have a dietary manager. […]

• No harm, potential for more than minimal, widespreadF812May 14, 2025

  Based on observation and interviews, the facility failed to properly store, distribute and serve food in accordance with professional standard for food service safety. The facility failed to store perishable foods properly and failed to dispose of outdated foods timely in 2 of 2 storage areas. These failures placed residents at risk of food borne illness. Findings included . During an observation and interview of the dry food storage room on 05/08/2025 at 9:18 AM, individual 1.5-ounce containers of honey mustard dressing were noted in a cardboard box on a shelf. The cardboard box documented must be refrigerated. The individual containers showed keep refrigerated on the label. […]

• No harm, potential for more than minimal, widespreadF814May 14, 2025

  Based on observation and interview, the facility failed to dispose of garbage properly for 2 of 2 dumpsters. Failure to ensure garage was disposed of properly and the area was clean and free of litter, placed residents at risk for contamination of their environment by attracting bugs, rodents, birds and other germ carrying vectors. Findings included . During an observation on 05/08/25 at 3:04 PM, there were two dumpsters outside the facility. Neither dumpster had the lids closed. An unnamed staff person was observed placing garbage inside the dumpster, and did not close the lid. […]